Consumer Complaint Database


SENDER
Pierre Smit
RECIPIENT
PostNet SA
I walked into Groenkloof Postnet with a name badge which I wanted to have re-made and also one for my wife. They copied the text from mine and I had to record my wife's details. I even asked whether they want to keep mine as an example. Needless to say they did the spelling incorrect, a Z became 2, ...Read All
COMPLAINT #7719 - Service Issues
SENDER
Sharlene Mills
Re : Tian Mills - id 0704135267083
I signed both my sons up for a month to month contract at planetfitness on 31 August 2020

I paid R250 on 31 Aug 2020 for 2 tags (but the branch gad no stock)

Tian was at the gym for 4 days and the decided that gym was not for him.

2nd Oct 2020 planetfitne...Read All
COMPLAINT #7717 - Billing or Collection Issues
SENDER
Matema Masemola
RECIPIENT
DHL Harare
I had a calculator courier from SA to Harare. (Two or three weeks back)

From the SA side, I paid about R400, no one told me about clearance fees. Upon arrival for clearance I was told to now pay 5000 ZWL, this amount is worth more than the calculator itself!!

On top of that, I’m told that an...Read All
COMPLAINT #7716 - Billing or Collection Issues
SENDER
Lungisani Bongani Ngobese
RECIPIENT
PEP STORES
I went to pep in Union Street Empangeni and they sold me an open view decoder which was used and faulty it also had scratches and not working the seal was broken. ...Read All
COMPLAINT #7714 - Product Issues
SENDER
LORIE ANN R.CRUZ
nagpadala po aq ng items COD po un pinagawa ko pero 1month na ndi pa rin narerecieve kc daw out off delivery ung place kaya binalik lng pero ndi ngaupdate ung lbc na ganun ung nangyari ngayon po for pick up na lng gagawin pero my additional na daw para s reship.bkt ganun po ndi ko nmn fault un tingg...Read All
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COMPLAINT #7712 - Delivery Issues
SENDER
Imran Amjad
Flooring rugs, the most basic piece of equipment, can make a huge<ahref="https://google.com">Google</a>difference in the way you train and the results you get....Read All
COMPLAINT #7711 -
Hello I paid for 26000 for classic bouquet but they say need to recharge yet a month nt yet over. Help me out pliz. 02036675767 reach me on 0752156335...Read All
COMPLAINT #7710 -
SENDER
Christopher Launio
They commit to give an update within 7days, however to-date I haven't received any update from them. I checked it online and my refund request is not yet on their system.

Note: It's been 7days already since I last applied for the refund...Read All
COMPLAINT #7706 - Refund / Exchange Issues
SENDER
Erick gasmen
We're paid but converge cut us off and we are keep receiving text messages about the balance 3000 something like that we are updated of our bills
Hope the connection comes back ASAP...Read All
COMPLAINT #7704 - Billing or Collection Issues
SENDER
SHERYL CHAVEZ
I made a payment last April 16 for my 2 months bill but up until now its not yet fix.My internet was disconnected just this morning around 3am.Oct 22.2020.I submitted the receipt and the owner of the account i accidentally paid was paid.As per the customer service I spoke....Read All
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COMPLAINT #7703 - Billing or Collection Issues
SENDER
Rofhiwa
Clicks at Elim mall in Limpopo it is very untidy. It is fully packed with stock everywhere the corridors is just loads and loads of boxes.

A pregnant woman almost fell because she got tripped by one of the boxes, i had to complain and i was referred to the manager who said there is nothing they c...Read All
COMPLAINT #7698 - Other Issues
SENDER
Lee
What unprofessional staff you have. In age and days still calling a client MAMA. I’ve been using clicks pharmacy for years, even after the tresseme debacle!
NEVER again. Moving all my and my family’s scripts to Dischem.
I’m a professional nurse and Jessey Mkhonza at Doornkloof clicks made m...Read All
COMPLAINT #7697 - Customer Service Issues
SENDER
Clive Solomon
Ordered 13 hairdryers to the value R7397.00 on Friday 16th October through the check out pro method.
On enquiring on my order I was told that they were waiting for payment. Proof of payment was sent and now all I am told is that the order/query will be escalated and that I must wait 72 hours for a...Read All
COMPLAINT #7695 - Delivery Issues
SENDER
Lebogang Leokana
RECIPIENT
PEP STORES
I bought a Kicka 4 Plus Vodacom phone on the 30/08/2020 from PEP in Polokwane.

This phone is manufactured by : MobiWire SAS in France. I use this phone to run my roofing business. 2 nights ago, the phone suddenly STOPPED WORKING.

I charged the phone on the same night but the phone never char...Read All
COMPLAINT #7693 - Repair Issues
SENDER
Animashaun Abdulhaleem Kofoworola
Me too o
Money was removed in my account today from sportybet around 11am today
My no is 08088829547
...Read All
COMPLAINT #7692 -
SENDER
Hiwot Moges
The worst and most unprofessional service ever recieved delivery was promised at 2 waited till 4:45 nothing was communicated with called to check and was told it was delivered and almost their but nobody came for the next 2 hr again i called and spoke with the most rude,unprofessional agent called A...Read All
COMPLAINT #7691 - Customer Service Issues
SENDER
Cindy
RECIPIENT
Impact Meters
I spoke to Sandra when my electricity was cut off, I tried to explain to her that we had paid but the unit number was used instead of the actual reference. She wanted nothing to do with my explanation instead she was very rude and racist and now have to spend the night without electricity. I really ...Read All
COMPLAINT #7690 - Customer Service Issues
SENDER
Animashaun Abdulhaleem Kofoworola
My account was debited today around 11am consecutively removing money from my bank account.
I had to block my atm card on my phone ......they removed my money till it remains 543naira pls do something fast about this....

The space for file below cannot occupy my evidence I have two screenshots o...Read All
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1 Reply
COMPLAINT #7689 - Other Issues
SENDER
Leah Tan
Your rider ARJAY BONIAO was very rude and arrogant. Insisting that my delivery should be cancelled so i will be blocked from shopee. ...Read All
COMPLAINT #7688 - Delivery Issues
SENDER
Kentse Serumola
I bought the 6 seater (3+2+1) grafton everest couches/sofas from Bradlows, Broadhurst branch, Gaborone-Botswana in March last year and they do carry a warranty of 5 years if not mistaken. The 3 seater and 1 seater are recliners whereas the 2 seater ones are not. I raised a complaint early this year ...Read All
COMPLAINT #7686 - Product Issues