Consumer Complaint Database

In hope that matter will be dealt with timeously.
We bought tiles at CTM Montana, and on the day of the purchase, we had a small car and told Tsakane Pretty,the cashier,that we will be sending someone to come and collect the stock. Tsakane never cared to explain correct procedure to be done, she s...Read All

Reference 17270265. I'm waiting for order #201006-001-0227, Tracking No: PAR4068737819 placed on 6 October to be delivered from CLICKS. The incorrect package was delivered (parcel PAR2029079922) 8 October. I logged a call with CLICKS Thursday, 8 October (reference 17270265), and was told to wait 72 ...Read All

I filed for internet application July 14th 2020 because I am a teacher and I'm doing online classes, I received an email from Converge that my application is approved and need to settle the initial service deposit. I settled the amount due, and got a confirmation email stating that the payment were...Read All

We have no internet for over a month now. Already logged a complaint ticket. They only respond once through email just to make basic troubleshoot. I replied to it, and no response anyore.
For the 1st 7 months the service was good. Then one fine day, the service was cut. No advisory whatsoever is gi...Read All

KABAGALAN NG SERBISYO NYO SA DELIVERY NG PASAPORTE KATWIRAN COVID Passport can be processed by DFA for 12 working days. Filed on 2 October and today is 24 October.Whats keeping so Longggggggggggggggggggg with you guys?????????????

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pls be advise that since August I am requesting for a transfer of site . I do need net connection for my work but no response was heard . ...Read All

Im very sad with the service with pep money card, I bought tokens to load money in my account the tokens work like airtime, unfortunately I lost the slip.i went back to the store i was told the is nothing they can do they they can't reprint the slip, I went back home and decided to call the number a...Read All

I have been speaking with Ali Rehman of Maintain Sports since June 2020. He has sent me a total of 2 samples. The first sample was a big disappointment even though I expressed to Ali Rehman my expectations, he did well below my standards. He urged me to give him another chance to fulfil my demands. ...Read All

I'm Sandile Phakathi from Maphumulo area...I just bought new Rooter on 16 October. Rooter is cool except that it battery run's low very fast & it was a display rooter not from box.

I took it back today because tems & conditions says you must bring it back before 7 days. Today it was 7day...well I...Read All

An Steven from kyotera having found my tv off yet my subscription is not yet then Why??? Like ten days remaining to be off but why now?? I need help please, my card number is 01713260890 in my name steven...Read All

placed order 2 hours ago at Crossings Nelspruit branch, not yet delivered, also refuse to supply wraps that is on your national menue, dam poor service ...Read All

Gud am.im Cris.regarding sa bread.brand gardenia. Binili q last time.iba ung lasa nya at amoy sabon.im so worry last time.dhil muntik q n mkain Ang bread.actually my isang buwan n din.but the concern is nkalagay Ang mga tinapay s shelves habang nglinis Ng sabon n my tubig Ang mga staff nyo.d man lng...Read All

my contract finnished and is on a month to month basis, i told the person ms thetty that i want to cancel my contract and she did not want to cancel my contract.
she went on about the deals she can give me.
i told here numerous times over and over that i dont want the deals and just want to cANCEL...Read All

Good day, I purchased a kicka cellphone for R399 at the Pep store in Vincent. I was not aware the phone is network locked. The lady selling me the phone only asked if I have my own sim card, and I said yes. When I got home I was told by my wife I can't use my sim card on it as it only caters for Vod...Read All

I received an empty box with no ordered content
I have what's Rachel but no response yet
order Id:NT84428847...Read All

I purchased a phone on contract, R175 4U Flexi from your online store on the 29/09/20. The handset arrived on the 2nd October. I was advised to do the sim swop via the customer services number. I also got an sms that the R175 airtime will arrive in 24hrs. Waited 2 days and nothing. Called customer s...Read All

I ordered in Mcdonald’s project 8, paid the food and delivery charge thru my debit card. The rider got mad once he reached the destination. He said “the address we input is wrong, we have to pay 150 for another meter charge” he added, the addresss was pinned in “basic needs hardware” But t...Read All

i work for Nedbank LTD and i went to Chicken Licken at Gateway next to Game store in Umhlanga. the cashier Siphesihle Mlambo was so rude to me, i asked her to tell me different types of wings meals they have and she rudely responded and said 'i don't know' i ened up buying something i don't want. sh...Read All

I wanted to cancel my memebership due to Planet Fitness Craighall Park club having been closed (reference number:PF2433759) but Planet Fitness refused to do so and required me to pay the settlement fee of R2,151,60 as I'm still within the minimum duration of my memebership. Planet Fitness Craighall ...Read All

I parchased 4 piece sofas in May last year last and when it was delivered we noticed that one piece was damaged, the sofa falls in when you sit on it, we have since laid a complaint with the Secunda branch where the sofas were purchased from its been more than one year of going there and calling but...Read All