Consumer Complaint Database


SENDER
ana marie b. clemente
i was paid for the month of october but we don't have a connection we need the internet for the online class ...Read All
COMPLAINT #7796 - Billing or Collection Issues
SENDER
Bong
Same thing that happened to me, but yours is a higher amount, they cancelled my order 16th of October but still charge my CC after 4 days, first time I complained I’ve talk with chatbots saying the same thing, promising the same “refund” process. After waiting no refund yet, same reasons they...Read All
COMPLAINT #7795 -
SENDER
Bong
They did the same to me, I was charge the full price for a missing order. And it happened twice. They will only give you voucher that of course will only be used if you order again with them. That is their strategy.

Bad business.
Can’t trust them anymore. ...Read All
COMPLAINT #7794 -
SENDER
Mick Garcia
10-21-2020.
I lost internet connectivity due to an LOS problem (loss of service) which was excacerbated by a previous LOS issue. Cable broke and was given a band-aid fix by simply clasping together the disjointed cables. The issue went back after strong winds blew that day. We immediately opted to ...Read All
1 Reply
COMPLAINT #7792 - Service Issues
SENDER
Leigh Anne
Bradlows offers the worst costumer service in the world. We have been waiting for a mattress for 6 months now. Every time I call the manager or go into the store they say they will get back to me. I am still waiting. How difficult can it be to exchange a mattress. I don't even want to give one star....Read All
COMPLAINT #7791 - Refund / Exchange Issues
SENDER
mitunsBoume
Ich bin gegen covid 19. Was ist deine Meinung? mituns...Read All
COMPLAINT #7790 -
SENDER
Ebenita Ryneveldt
RECIPIENT
PEP STORES
What is your policy on searching of bags when you leave the store. I have a bad experience at a local store...Read All
COMPLAINT #7789 - Customer Service Issues
SENDER
tracy
RECIPIENT
STUDIO 24
I took a picture at 11 am octer 24th 2020 for my 45th birthay with a promise to get a soft copy soon, its 8;10 pm and studio has closed with no pictures sent. this is wrong..... ...Read All
COMPLAINT #7788 - Service Issues
SENDER
Mary Ann Zambra
I paid an installation fee of 1500 last july 8,2020 and requested for refund last September due to network unavailable in our area,yet until now received nothing, please notice my complaint...Read All
COMPLAINT #7786 - Refund / Exchange Issues
SENDER
Justin Barnard
My phone was meant to be fixed today. I handed it in at Cresta Vodacom for repairs on 19 September 2020. Today I collected it (24 October 2020), but it wasn't fixed. Sent between Cresta and Fourways no one fixed it. So I had to rebook it in today. Every month I am expected to pay for airtime and a p...Read All
COMPLAINT #7783 - Repair Issues
SENDER
Janette Teffo
Good day
Yesterday on the 23 Oct I have order spicy cajun burger at McDonald via mr deliver. I was only told that the order is called after 1h10 . They informed me that they will refund me . I am still waiting even now . Then I was left without lunch....Read All
COMPLAINT #7782 - Refund / Exchange Issues
SENDER
Mncedisi Ndlazi
RECIPIENT
PEP STORES
My mom deposited money at Pep this morning in Mpumalanga for us to buy Groceries and upon withdrawal the slip said the money had been redeemed (Absa Atm) being confused we went inside the store and they told us the money had been withdrawn we then advised mom to go back to Pep and ask what happened ...Read All
COMPLAINT #7781 - Service Issues
SENDER
Gina Dajak
This is to call your attention about your delivery men, though not all of them, they will call to deliver your parcel. Customer is waiting the whole day but no delivery will arrive. This happens to me for ao many times and i already find it annoying. Waste of time waiting & lack of commitment to cus...Read All
1 Reply
COMPLAINT #7780 - Delivery Issues
SENDER
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COMPLAINT #7779 -
SENDER
Rene Els
Ive claimed on my insurance for a laptop. Its been 3 months now and still nothing. But im paying every month.? My claim nmr za1-025016. Id 8808100119088. The Vryheid store in high street aint helpfull, every time another excuse for 3 months now. ...Read All
COMPLAINT #7777 - Customer Service Issues
SENDER
Ann Susan Mintoor
Case ref# 1-34809771033475; cell nr. 0662329981. My name is Ann Mintoor and I have been struggling to get a data contract cancelled since 23 March. I have phoned several times and even send e-mails to Customer Care. I only received feedback twice, but nothing happened and now I am told that it is my...Read All
COMPLAINT #7776 - Customer Service Issues
Good day I have a 2012 kia koup 2 door and I need the right hand check strap only to be told the part is no longer available? That is ridiculous...Read All
COMPLAINT #7775 - Product Issues
SENDER
Delbert Ruan
I was inform to send proof of payment and valid id to be send on the email link so my application will be cancelled since it takes forever before they can installed the service. But until now they didn't process my cancellation request i badly need my money that they took from me...Read All
COMPLAINT #7774 - Refund / Exchange Issues
SENDER
Sinqobile Mjali
My contract was upgraded without my permission and I was told I authorized it over the phone through sales. It is supposed to end in November this year and now has been extended to 2022, this needs to be resolved now and I also want al recordings with any Vodacom Agent. This has been going on unreso...Read All
COMPLAINT #7773 - Contract Issues
SENDER
Joey truter
My one cell number is 076 993 9575. I have 2 other numbers for 3G data. I have repeatedly asked that the one 3G be disconnected which has 5G on it and every time I spoke to consultants of which, when I am contact can provide you with names. Evertytime I phoned and explained my problem the phone i...Read All
COMPLAINT #7772 - Contract Issues