Consumer Complaint Database


SENDER
Nokuthula
I was at Clicks denlyn was sooo disappointed at da service from Mr Mogale, at da phamarcy... He's very rude with attitude... I couldn't even get what I was looking for bcz we needed to exchange words without him helping me...Read All
COMPLAINT #7849 - Service Issues
SENDER
Sofia
Same scenario here! Pero samin may nagpunta lineman after a week. They told me na ikakabit nila on that day so pagkasabi nila na babalik sila, pumayag naman ako. Hanggang sa wala na bumalik. On the next day, same scenario. Walang message or what kung saan sila nagpunta. After ilang days may nagpunta...Read All
COMPLAINT #7847 -
SENDER
Lizzi
I bought a phone with missing headsets. I called prince who sold me the phone from vodacom wonderpark. I told him about the issue and he said he would get back to me and he never did. So I want my money back. I bought a Samsung S20 fe...Read All
COMPLAINT #7846 - Product Issues
SENDER
Shela Mae A. Montesclaros
It has been more than 3 mobths since my parcel was shipped by this curier but I havent recieved it! It was shipped last July 04-05,2020...Read All
COMPLAINT #7844 - Delivery Issues
SENDER
Dean
I paid my Vodacom account in 2018 and then the company started sending me emails that I am in arrears and then Hammond pole attorneys contacted me. This is unacceptable because this amount is still reflecting on my credit record and is preventing me from making a loan at the bank.

I hope this is ...Read All
COMPLAINT #7843 - Billing or Collection Issues
SENDER
Zaza
I had a contract which expired in June and was not aware the contract ended. A higher amount which I did not arrange was deducted and now my outgoing calls are blocked. I never authorized the current amount I should have been notified and asked if I continue or not. That was never done so the number...Read All
COMPLAINT #7841 - Contract Issues
SENDER
Frederick F. Valdez
We don't have internet connection. LOS blinking RED. we already tried to plug out and in the yellow patch cord and restarting the moden But still LOS blinking RED...Read All
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COMPLAINT #7840 - Other Issues
SENDER
W. M. P Borcherds
I had my vehicle repaired for crankshaft sensor problem by kia on 10/04/2018 all the relevant parts were replaced 2 years and six months later and 26205km later the same problem occurred only to be informd of a bulletin by KIA dated August26 2009 and that the crankshaft system need to be replaced wi...Read All
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COMPLAINT #7839 - Product Issues
SENDER
Nomvume
I ve been using vodacom for the more than 15 years now . Now my problem is the router is not connecting for the past 2 months , I been calling vodacom trying to fix the problem till last week Thursday 22 Oct2020 , I went to Southgate Mall they took my router to Eastgate mall for repairs,today 26 Oc...Read All
COMPLAINT #7838 -
SENDER
Babatunde Samuel
Greetings Sir/Ma
Request for password reset
My name is BRO INK BABATUNDE SAMUEL
EMAIL ADDRESS babatunde***@gmail.com
User name FLORABABS
PASSWORD WAS bflora111
But can't log in again.
Also I tried using forget password on the portal but not working.
I will be glad if my request is granted.
...Read All
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3 Replies
COMPLAINT #7837 - Other Issues
SENDER
Tebogo Tracy
RECIPIENT
PEP STORES
I purchase a bag a small 1 and packed my iterms the next thing I was told that the bag is too small for my iterms. I was told to buy another bag and the manager by the name of nompumelelo Nkele from pep cosmo city shopping centre told the cashiers not to help me and shetook my bag she said she's goi...Read All
COMPLAINT #7836 - Customer Service Issues
SENDER
Nomthandazo Cele
RECIPIENT
PEP STORES
On Friday 23/10/2020 I went to PEP HIBBERDENE with an intention to buy few clothes.
My kids fitted some shoes & I wasn’t sure which ones to choose...I then decided to wait until their aunt comes to join us. In the mean time I looked at other things around the vicinity close to the shoe isle whil...Read All
COMPLAINT #7834 - Customer Service Issues
SENDER
NAA'ILAH
I VERY DISGUSTED WITH VODACOM THAT DOES NOT UPDATE THE MY STATUS WITH THE BUREAU.

PLEASE CALL ME TO RESOLVE THIS MATTER. VODACOM HAS ENDLESS PROBLEMS AND BAD CUSTOMER SERVICE...Read All
COMPLAINT #7833 - Sales Issues
SENDER
MARILYN CHAVEZ
Follow up installation Marilyn Chavez
0020230956038
09204140032
#132 Sitio Sto. Niño
San Martin De Porres Parañaque City
SS-08-1425162
Ticket number 003622091...Read All
COMPLAINT #7832 -
SENDER
Lionel
Kung pwedeng ipasara ang warehouse na yan ipasara. Mga sinungaling. Mag set ng datd at hindi man dinedeliver ang item. ...Read All
2 Replies
COMPLAINT #7831 - Delivery Issues
SENDER
Lungelo Mohale
I have paid my Bradlows account in full. Yet my account had been debited this month. I filed a complain immediately when i got the sms that my account will be debited. Guess what, you desperate people stole my money, and i want it back.
ID: 8803 155975088
Complaint Ref:0019579770 ...Read All
COMPLAINT #7830 - Billing or Collection Issues
SENDER
Rico Orellano
I applied for your fiber X 25mbs plan and I also paid for the installation fee. Yesterday your employee came to our house and told me that they can't install the wifi because there's no nearby pole but it is not and my box is in Taguig City. Why did you put my box in Taguig City? And they suggested ...Read All
COMPLAINT #7828 -
SENDER
Leian Trinidad
hi good day icomplaint ko yung staff nyo dito sa LBC Pacific Mall Branch ang name ay Windalyn Fuertas at kasamahan pa nitong babaeng staff din.Sobrang attitude na staff nyo.Hindi naman kailangan Tarayan ang mga custumer na mag ceclaim ng cash sana manlang iasssist kami ng maayos at kahit konting pag...Read All
COMPLAINT #7827 - Customer Service Issues
SENDER
Mika Malaza Quising
June nag padala ako ng item, walang advice na hindi pa nadeliver dahil sa nag pandemic ang advice ng teller may delay ang shipment dahil sa pandemic, hanggang sa dumaan ang 1month na hindi parin na deliver,wala parin advice or kahit email or text man lang sa iniwan kong number na naka indicate naman...Read All
COMPLAINT #7826 - Delivery Issues
SENDER
Cleo Ann Soliven
october 26 2020 11:50 am I was talking to a live representative when he placed the call on hold after verifying the account and he never came back. i have a very urgent matter and this has been on going since october 6 2020, i keep calling their office but their stupid agents keep disconnecting the ...Read All
COMPLAINT #7825 - Customer Service Issues