Consumer Complaint Database


SENDER
Tan siu yin
Already received my payment but not sending products, after asking said out of stock, fill in the refund form, after that received email said will refund on 30/1/2020, until now no refund at all, I say will report to police, they reply back said go ahead ...Read All
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COMPLAINT #5275 - Refund / Exchange Issues
SENDER
John Philip Espiloy
Dear Converge,

My name is John Philip Espiloy and I represent and oversee the Converge application of Mr. Ferdinand A. Espiloy, my Father. His given Converge account number is 0020230858065 and the reference number is SS-06-1141251. We applied for a connection since June 2020.

I would like to ...Read All
COMPLAINT #5274 - Other Issues
SENDER
Ashish
Hi. I hope you are well. Please assist me urgently. I have been calling the call centres everyday and also being promised to be called back but I'm getting no where. I have upgraded my contract in June to a S20+ I have returned the phone in July. I was told I can upgrade on the 1st of August 2020 bu...Read All
COMPLAINT #5273 - Customer Service Issues
SENDER
Jonas Gustafsson
RECIPIENT
Welit Trading
Placed an order in May. No goods delivered! Double transaction on my bank account, they’re investigating for fraud. You answered emails in early June but since it’s been silent....Read All
COMPLAINT #5268 -
SENDER
Boateng Wiredu
Please how do your system work when the match is abounded? I want to know so that I will make a decision on your company if I will continue to use your company ...Read All
COMPLAINT #5266 -
SENDER
Juanita van Tonder
Good day
I bought a cash Huawei p40 lite at your upington store. My phone had a faulty battery. Mr Yacoob at Kalahari mall store wants to send the device for repairs. I don't want a refurbished phone, I would like a refund. I left my phone there but have my cash slip. I was told I could take it bac...Read All
COMPLAINT #5265 - Customer Service Issues
Hnde naman nbubuksan ang ecebuana wallet ko online sobrang hirap pumasok s apps ilang araw ko nang sinusubukan umaga tanghali gbi at mdlng araw araw tlga...Read All
COMPLAINT #5264 -
SENDER
Rashid Ezeud samantilla Mallari
Sobrang aga aga nila mag cutoff magclaim lang naman ng padala. 1pm cut off?? Anong klaseng service yan LBC Orani. Lagi kayo maaga nag cut off kahit di nyo pa oras. 1pm cut off?? Wow...Read All
COMPLAINT #5262 - Service Issues
SENDER
gerliejean rosario
naghihintay kmi ng mag install sa converge almost 15 days na tapos d pa kmi na installan active na account namin sa converge how come yun nangyari pls ayusin nyo...Read All
COMPLAINT #5260 - Service Issues
SENDER
sunny singh
mujhe to ye sala fake company lag raha...Read All
COMPLAINT #5259 -
SENDER
Check email instead.
RECIPIENT
AK STORE PH
It's been over a week. I paid COD for a package from Makati to Naga City. I received no updates whatsoever about it. I worry that they dropped it down in another house. I was told by the sender to wait for 2-4 days but looking at the date now, I grow anxious everyday. What can I do about this issue?...Read All
COMPLAINT #5258 - Delivery Issues
SENDER
Joyce Umipig
Until now our package from cebu are not delivered yet it was sent July 17 due to pandemic it was stated in their site that lead time now is 10 to 15 days it exceeded already until now its still in SCS central hub ...Read All
COMPLAINT #5257 - Delivery Issues
SENDER
Boateng Wiredu
I made a bet and the match was abounded. It is more than 24hrs and it is still pending. Match ID 13257 and bet Booking BCH12ZX...Read All
COMPLAINT #5254 -
SENDER
Allah Aiza Pasandalan
IT HAS BEEN A MONTH SINCE I PAID FOR THE INITIAL FEE BUT UNTIL NOW I HAVENT RECEIVED ANY UPDATE! PLEASE PROVIDE UPDATE WE NEEDED INTERNET CONNECTION FOR WORK AND STUDY....Read All
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COMPLAINT #5252 - Customer Service Issues
SENDER
Michael Goldman
I bought a Safeway Radio Alarm on 3 August.
I find the instructions almost impossible to follow. After much trouble I managed to set the time, but not the alarm and radio. I asked a friend (much younger than me) to help - she could not set the alarm. Has any of your buyers tried to use this prod...Read All
COMPLAINT #5249 - Product Issues
SENDER
Juliet Ngwenya
I have a layby with Bradlows Midrand of a Siena bedroom suite. Before lockdown level 5 began, i went instore to enquire on how to pay during lockdown and an easy pay number was given to me instore by Sadiki. I made a payment of R1200 at pick n pay. Once i went instore to confirm it, I was told it do...Read All
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COMPLAINT #5248 - Delivery Issues
SENDER
Maria
I went to buy medication and that rude lady doesn't wanna assist to use my husband medical aid meanwhile he has been tested positive with Corona for the fact that I forget his medical card even though I produce his card as he sent me picture via WhatsApp stil that rude lady refused and is not like t...Read All
COMPLAINT #5247 - Customer Service Issues
SENDER
Thulani
Thulani Ndlovu
I purchased LG hometheater system online on the 5th of of July 2020 but nothing recieved as yet please assist me

...Read All
COMPLAINT #5246 - Delivery Issues
SENDER
Roshana Martheza
I went in on Monday 10 August 2020 to get assistance regarding my sim that was blocked as i was pick pocketed on Saturday 8 August.I was at Vodacom N1 City the Sunday wherei did a sim swab and was told to wait 4 hours before i insert the sim in my new phone which i did ..but the sim remained blocked...Read All
COMPLAINT #5245 - Service Issues
SENDER
Collins
Sporty bet u withdraw 155000naira from my ecobank acc this is the worst of it all pls return my money now
Kanu nwankwo leave this fraud bet it's spoiling it image or re u one of them??? ...Read All
COMPLAINT #5244 -