Consumer Complaint Database

I visited Anat on the 27 December 2017 at Canal Walk Cape Town. I was very disappointed how the staff member assisted me in making up my swarma. She looked like someone that didnt wanted to do it. Then on top i asked for chicken swarma i get 3 funy looking balls that doesn't even come close ...Read All

Every night we have to phone to get towels in the room. Tonight I was told that the hotel is fully booked so they don't have any towels. So how the hell are we suppose to shower and dry? Then the phone gets thrown down in your ear
...Read All

I bought a new Kia Sportage from sales person Byran. All was great until i signed the deal. I told him i would like a White sor Silver car but prefer white. I was promised a white Sportage and on 99 i was told that the white one was promised to another customer and got a silver car. Colelxted the ca...Read All

I have had such a terrible experience with the Vodacom network.
numerous occasions that someone will call me back I am still waiting for a response. I want to return these phones and go to a better network with better customer service . I still havnt received my flight centre vouchers I was told ...Read All

I went to this shop a week ago in order to fix my glasses (small repairing). I already experienced this kind of trouble and in any shops the repairing is free of charge. Although, unexpectedly the manager told me that I would have to pay 5 000 LL if I wanted to fix my problem. When I said to the own...Read All

Bad service, unpolite stuff, order need more than 1 hour to be delivered eventhough my home is 5 min far ( sodeco branch). The AUST branch doesnt answer any call at night ... !!!! ...Read All

Flight ten hours away from my husband because of the wrong office booking without compensation and there is no insurance unless something happens, you pay the insurance but you do not get it after several contacts...Read All

Good day.

The support on rapidnet is absolutely pathetic!! I can never get through on the phone and have a support ticket that has been open for over a month now!! I have the biggest package that you guys offer which makes me think Im a premium user but I dont receive any support or the service...Read All

As a leading insurance company and one of the best in lebanon, i and everyone expects from you to protect your current clients and your future clients too.On the other hand,i expect to recruit people based on their good morals and good reputation too.One of your staff used some rubbish words to repl...Read All

Delivery guys always complains that he has no change for money & I have to pay using the card even though I always mention in the notes that he has to get the change

Last time he didn't have change for 50,000 even though the receipt is 21,000


this is absurd !!...Read All

Dear Sirs,
we are very disappointed and surprised since we made more than 3 claims and we personally attend Badaro office, that we have an issue in Line 01/611885(Noisy Sound) and yet no one called back or tried to fix the problem or even send a feedback.
We really appreciate your kind assist and ...Read All

On 7 and 8 June 2018, Ogero called to intall the modem but I wasn't at home.

Since then,no one called me on my mobile to advise when they will install the modem to be at home once they arrive.

I need the internet connection badly and I can't affrod more delay in activating the internet on my p...Read All

No presence of this company on the internet or social media, makes it difficult to find the services they provide...Read All

On the 10/05/2018 my wife visited the promod store in mirdif city centre and was insulted by one of the staff while the manager stood there and watch all this unfold. she told her to get out of the store, and she would call the police to escort her out. all because my wife asked for a dress to be al...Read All

My landline is not working since 30March, more than 15 calls till now to Ogero and the line is still not working, all i hear is lie and big lies, unfortunally its a very bad service from Ogero where my landline is not fixed for more than a month, i will call direcrly with the ministry of communicati...Read All

I’ll like to bring up a matter of poor, rude and discrimination attitude towards a paying customer. I’ve been shopping in repco for many years. This is the first time I had to receive such a bad service from this store. The person in this situation is JAYDEN, I mentioned to him about the price ...Read All

On Sunday 4th March 2018 at around 6:30 pm Antelias branch , I was Placing an order on the cash register till for take away , as I seen my wife arguing with the valet parking guy, he was trying to enter my car to for reverse it which he has no right to enter the car as my wife and kid waiting me ins...Read All

They don't respect appointments, they are very impolite, and very old building, doesn't look like a decent company at all! i mistakenly submitted my CV, thinking that its a decent company, the CEO almighty called me and was very disrespectful, he doesn't even negotiate about the given appointment fr...Read All

I already file a complaint about the service.
when i got home i found out that 2 kg where missing from the order, i went back to charcutier Aoun and ask for a manager, they said no manager is available and a supervisor who doesn’t know how to use the LAST (listen, apologize, Solve, Thanks) in ca...Read All

This is the worst customer service, for the second time they forget to prepare my order, I ordered 5 kg of fish and the told me it will be done in 30 minutes, after the mentioned time they told that they forget to fry the fish because the one who took my order forget to give them the receipt, he was...Read All