Consumer Complaint Database

Rudolph Gouws
I was at the shop in East London. When I walked in I asked the guy on duty if I can use the cup for a smoothie. His reply was yes. Then I proceeded to get the frozen yoghart and most of the machines where not working. The when I got the yoghurt I put it down to get my fruit for the smoothie the fema...Read All
COMPLAINT #1603 - Service Issues
Pnc data
Stay clear of this company. They are a bunch of thieves. Just google their names and you will find many swindled clients over the years. Previously operated as du bruyn landscape consultants and their fraud was featured on Carte Blanche ...Read All
COMPLAINT #1602 - Customer Service Issues
Phinda Mahlathini
We are traveling from Jhb to EL,the bus is freaking freezing and I asked the driver to switch off the air con and he replied very rude telling me that I am disturbing him.How is that? For what I know the customer is always right and I have a 2yr old child who will catch a flu and I'm the only one wh...Read All
COMPLAINT #1601 - Customer Service Issues
Rorisang Mafisa
My complain is that people traveling from town to Sunnyside, Sunnyside to Hatfield, Sunnyside to Brooklyn, town to Hatfield /Brooklyn, have to pay the same amount as people traveling from town to menlyn where the distance traveled is different. I hope there will be price changes. The more dis...Read All
COMPLAINT #1600 - Billing or Collection Issues
Nombuso Mvuyana
Ithala Bank

Good Afternoon

I trust this mail finds you in a better mood then me.

I am beyond being dissappointed with your branch and staff at the CBD Durban, infact im disgusted.

I went to your branch last month to withdraw money from the investment was informed that they couldnt realise the money ...Read All
1 Reply
COMPLAINT #1599 - Customer Service Issues
Patrcia Molefe
I took a loan in Braamfontein Branch and i couldn't pay for two months they handed me over but the debit order still running. August they double debited me and i was left with nothing again this month I've allowed them to debit me.Lawyers are flooding calling me that i need to pay the account yet am...Read All
COMPLAINT #1598 - Billing or Collection Issues
Cathy Frauenstein
On the 23.9 contacted Call Centre due unexpected emergency had to get my Son from Plettenberg Bay to East London, was told there was Translux Bus departing at 14.20. When Son went to Ultra City a City to City Bus arrived, so quickly phoned Call Centre to make sure it wasn't the City to City Bus, was...Read All
COMPLAINT #1597 - Customer Service Issues
Ngoako Christopher Gaffane
This behaviour is still being perceived. Customers are been harrased at Osbro Store through search by security officers...Read All
COMPLAINT #1596 - Other Issues
Orlando Llewellyn Edwards
Your floor Supervisor on the lower level effectively called me a lier this morning 21 September 2018 at about 10:30 hrs. The worst part of it I was not even talking to her but she found she had the right to make comments about me. Is this the approved and encouraged behaviour for your staff?...Read All
COMPLAINT #1595 - Other Issues
Good day i.m stressed i supposed to get 18600 at UIF now they separate it only get 6000 now i was asking finbond for refund atleast take it on my pension money because i lost my job ..its been 4mnths not at work i did go and report that i will pay them but now i really need this money please my no i...Read All
COMPLAINT #1594 - Refund / Exchange Issues
Chris Gaffane
I went into Osbro store in pretoria(Bosman Branch)just this afternoon in need of a mere quotation for the goods to the value over R20 000 rands(government quotation) and my other requirements(shopping) and was ordered to be searched. I thought maybe it could be some kind of joke, until i was informe...Read All
1 Reply
COMPLAINT #1592 - Customer Service Issues
I am Ayanda Mneno I booked a ticket on the 12 of September 2018 to go from cape town to port Elizabeth on the 14 September 218,i informed the sales person I need to board at Bellville station .The bus was scheduled for 06:30 in cape town ,so he told me it's 06:45 at Bellville station.This morning I ...Read All
COMPLAINT #1591 - Other Issues
Mzi Nocuthu
I have lost my laggage travelling with translux from Durban to Pretoria.i could not get help from the driver,to the officed and client service line is a disgrace.since monday on 10/09/18 up untill today i have not get any help or explanation.I'm frustrated i've lost everything....Read All
COMPLAINT #1590 - Other Issues
Jouanne gouws
Good day yesterday i went to the George branch for a loan did not get a loan becoz i am on leave the problem is how she said it will nevver do business with finbond again....Read All
COMPLAINT #1589 - Customer Service Issues
Good day

1st Problem is your Delivery Trucks that stands in the road make it difficult for other vehicles to past especially with the turn just around the corner. Some vehicles don't keep with the speed limit and its a high accident zone. If there is a possibility if they can either park on a sid...Read All
COMPLAINT #1588 - Other Issues
Mkhululi Siyo
I paid a sum of R23500 to Trellidor Butterworth for them to fit a new gate at my house which is at no.22 Restom Avenue,Butterworth. I was told that they are going to come but whenever they have to come I must call them first and even when I call they have the story not to come.
When they managed to...Read All
COMPLAINT #1587 - Service Issues
Brain Marco Stephens
At the present moment I am very unhappy with your service I'm booked on a bus to Bloemfontein and was told the next bus is at 16h15 thats really unexeptable even last Sunday when I came I was booked for 04h45 and I changed my booking by paying an extra R10 the bus was supposed to be in Bloemfontein ...Read All
COMPLAINT #1586 - Other Issues
Lindiwe mmeta
I was admitted on Friday the 31st of August for a laparatomy, 1. I don't remember having my HB checked prior to the operation, nonetheless, the procedure went well. When I came back from the operation(around 11:30), I complained of being cold and was in a lot of pain. A blanket was only brought to m...Read All
1 Reply
COMPLAINT #1585 - Service Issues
Trevor Nadar
I was at your store to buy supplies for ours as we are renovating. I found a kitchen tap and when I returned today, the sales person told me it is out of stock.
Our factory Manager who was with me, went to the manager without me knowing and asked if he would sell the one on display.
I accepted th...Read All
COMPLAINT #1584 - Customer Service Issues
Fay Myers
Your reply unacceptable, reply stipulate my complaint but no outcome. My last paragraph in former complaint asked where does this incident leave me? Asked of someone to come out and check my windscreen? My windscreen chipped and Translux reply!!!


Your complaint against Tra...Read All
COMPLAINT #1583 - Customer Service Issues