Consumer Complaint Database


SENDER
Mustapha shehu
I having problem to my inksnation account showing that email or password not exist and also go to forgot password error pls how can I solve this problem....Read All
COMPLAINT #8642 -
SENDER
Brandon Roy
My sister had a similar issue not too long ago where for months on end she was fighting with them and then eventually she went to the CPA (Consumer Protection Act) and logged the issue with them

They then stepped in and forced Vodacom to cancel the contract and refund the full amount that they ha...Read All
COMPLAINT #8640 -
SENDER
DAVID
RECIPIENT
PEP STORES
The router says that the password that I have is incorrect and when I called in they say its the network problem which is a lie, now you guys say that you will not give me a refund

the goods do not meet the type or quality they could reasonably have expected;...Read All
COMPLAINT #8638 - Product Issues
SENDER
Anna Merrick
Referring to complaint as per below:-
21 October, 2020 Complaint # 7674 dated 21/10/2020... Bravo Brand - Rachel Shabangu with the following reference, As per our conversation I have reclogged the complaint .
Reference number S251566, the inspector will contact you to arrange the inspection day ....Read All
COMPLAINT #8637 - Product Issues
SENDER
Anita
Hi, my fiance paid his cellphone account a week ago and they can't find his payment. He's phoned numerous times and even went to the store where no one can help. He paid on the app where is supposed to be more "efficient"... I personally think it is ridiculous!...Read All
COMPLAINT #8636 - Contract Issues
SENDER
Ruvimbo
l recently had a baby welcome to which l received a clicks brand bottle warmer. l only used the bottle warmer for approximately 4 days when l noticed the rim had a crack. l went to the nearest Clicks (Ferndale on Republic) to get an exchange. l was told this was physical damage to which l explained ...Read All
COMPLAINT #8635 - Product Issues
SENDER
Sibabalo
the matter remain unsolved and no one cared to reply to the message....Read All
COMPLAINT #8634 -
SENDER
carol morgan
RECIPIENT
Mr Delivery
Is there nobody that is going to reply, or do I need to open a case of theft against Mr Delivery??????



Carol Morgan




From: Carol Anne Morgan
Sent: Monday, 16 November 2020 13:46
To: 'Support' <in***@mrd.com>
Subject: FW: Mr D Food Request Received: MrD Food Web Contact - Complai...Read All
COMPLAINT #8633 - Delivery Issues
SENDER
ZANELE MBANE
My contract phone fell in water and I took it in to the Vodacom shop in Greenstone on the 26th of March and was given a job card with the number:13338897. They called me and told me that the phone could not be repaired because of water damage and that I needed to submit a claim with insurance so I c...Read All
COMPLAINT #8632 - Other Issues
SENDER
Yellowwood Park Stables
Our complaint is not against Yellowwood Park Stables but against the Mr Delivery Drivers. ...Read All
COMPLAINT #8631 -
SENDER
Fatima abdulla
Hi I'm fatima abdulla n I would like to file a complain about ur agent's my contract ended in September n I foned to cancel but it was not done so I foned on the 5th october 2020 n spoken to a agent he said my contract was not canceled n he gave me another option to take out a R149 for 10 gigs which...Read All
COMPLAINT #8630 - Contract Issues
SENDER
Tsireledzo
RECIPIENT
PEP STORES
I bought a size 46 short as usual in one of your stores in giyani mall.. It was on sale for R69. 95,it does not fit me well the way I want it to be in fact I'm not comfortable on wearing it. I can't find my slip now they telling me I must give it to someone else because they ont exchange or take it ...Read All
COMPLAINT #8629 - Refund / Exchange Issues
SENDER
Ellen Nomahlubi
I have been waiting for a refund for delivery (R520) which I did not use the services. I have given all docs asked of me, copy of ID & bank statement on the 30th of Sep 2020. I've been calling the store & speaking to the manager (Solly). He has been so rude & not helpful, telling different stories w...Read All
COMPLAINT #8628 - Refund / Exchange Issues
SENDER
Ursula Grobler
We have installed our Fibre on Thursday, 12 November 2020. 13:54.

We were informed that we would be connected the same day. I called 0821904 and was told that the router must first configure

On my arrival home, there was still no connection. I then phoned a Laurel and had to give my MAC addr...Read All
COMPLAINT #8626 - Delivery Issues
Same situation with us. My dad passed october 29, 2018. We file for the claims by november 2018 and until now we haven't received anything. They always said that it's still on the process. My mom is 72 years old and yet she needs to go there personally because they always hang up our calls or keep u...Read All
COMPLAINT #8625 -
SENDER
Elsabe Mackaiser
She took her time and was singing while assisting me refuse to give me her details. I was shocked on my way out there was another incident with a client and one of the staff members shouted loud she's been picked on because of her skin colour. Please can you sort out this matter this lady apparently...Read All
COMPLAINT #8624 - Service Issues
SENDER
Nthabiseng
I bought tv at ok furniture sterkspruit, and I paid insurance money. My tv just got blank and have an irritating sound. I brought it back to ok for repairs it's been two months now. Last friday I was at ok only to find out my tv is on the store room not fixed still lying there. How long must I wait ...Read All
COMPLAINT #8622 - Repair Issues
SENDER
Oladapo taye muinat
I can't log into my account since 12 November which is supposed to be my payment date. The application is telling me email or username does not exist. Kindly help...Read All
COMPLAINT #8621 -
SENDER
Manakgadiatla Johanna Maluleke
I bought a laptop and insured it, it had a problem 9 months later. They took it and returned it now I'm left with a credit for something I don't have....Read All
COMPLAINT #8620 - Contract Issues
SENDER
JAH
SAME HERE... APPLIED LAST JUNE 2020 HANGGANG NGAYON WALA UPDATE SA REFUND...Read All
COMPLAINT #8617 -