Consumer Complaint Database

2 months na akong naghihintay makabitan ng internet from converge, bayad na po ako ng initial down payment for installation, please lng sana maaksyunan na ,hindi na kasi nkakatuwa...Read All

Vodacom insurance SCAM
firstly i would rate my insurance negatively, if given that option.
my issue with the insurance company is multifold;
1. thay lied to me
2. they refuse to communicate in writting and insist on telephonic communication and
3. my device is still not repaired after 3months...Read All

...i applied for a credit card last week of February. The bank branch stated that they sent my application to the metrobank head office month March . i received an email confirming the approval of my card application last June.. well thats not the main issue here since it’s Pandemic that might be ...Read All

How do I put this. Nothing with vodacom works. I have plenty cases where I get a sms with a ref then q hour another one saying resolved. Yet non hqve ever been resolved. Useless beyond note....Read All

All we do is subscribe, MOBİLE MONEY is deducted but no services rendered, no packages in return, WHY?...Read All

Account settled but still debited monthly installment.. difficulty receiving settlement letter as promised. Been back and forth to store and still no joy. Manager promised to escalate problem to finance department but still haven’t heard a word or helped to resolve my issue. ...Read All

I had made a request due to a broken device and kept getting a runaround, they are incapable of giving a straight answer and each department is sure it is another that needs to resolve the issue. I have had enough....Read All

Di ibibigay naKA RTO KONG PARCELS DAHIL OFFLINE?? LBC BRANCH PLARIDEL?? IPAPAKULONG NAKO SA CLIENT KO..
PA RESPOND NAMAN
. AUGUST 20 PANA RECIEVE NYO PERO 1 MONTH NALAMG DI PA NAG MOVE NA EN ROUTE OR WHAT.
NGAYON KUKUNIN NI SUPPLIER DI NAMAN MABIGAY KASI OFFLINE!!...Read All

We already requested RTO kasi pag e trace sya laging nasa BRANCH PADIN , HINDI SYA NAG MOVE.
NOW DI NAMAN MAKUHA NAMIN SA BRANCH KASI LAGING OFFLINE SYSTEM .
PLEASE GIVE IT BACK , I DONT CARE IF YOURE OFFLINE ,MY CLIENT IS ABOUT TO FILE CASE AGAINST ME...Read All

Good day,

I trust that you are well. Please note that I am not happy with the level of service provided by Planet Fitness Just Gym company as I signed a 24 months contract with Planet Fitness in Newtown March 2019 and called the call center March 2020 requesting for a transfer to the Eastrand br...Read All

I have 3 PARCEL AT PLARIDEL BRANCH BULACAN , WE ALREADY REQUESTED RTO But sad to say my partner Clarissa del Rosario can not pick them up at the Branch ,because the teller said there is something wrong with thier SYSTEM . OFFLINE rather!now I WANT YOU TO KNOW THAT MY CLIENT FROM MINDANAO IS ABOUT T...Read All

Request SR200909-658031 We requested the relocation of our fibre line on the 9th of September 2020. On the same day we submitted our completed request form. The Consultant on the said day and many others Consultants told us that the installation will take place within 30days. After numerious pho...Read All

I went in for buying and cash back ..but I was answered rudely that there is no money by the seller who there today at 1130 .. than I reported to manager .. thabisa finally I was given cash ...Read All

Hi Vodacom paid up I'm already settled your account and I want my number back as well as we give me the wrong number to dialled 0115462401 please bring my number 0791564149 and that number was not matching anymore so as you know when we wake up everyday to make some people a fool and we receive a mo...Read All

Tried to cancel my contract and was convinced to renew which I did but did not receive the simcard it’s been 7months and the Consultant was the rudest one I’ve ever encountered, told me it’s not vodacoms fault that I didn’t receive the simcard ...Read All

I am calling 4 times to your customer service because the connection is very slow and suddenly he ask for my serial number and the connection was lost . I am working from home and i spend 400 pesos just to call your customer service . I request to ring me back if the call got disconnected because th...Read All

2 Pakkies is op 1 Oktober 2020 ingegee by Pep Cell in Carnival Mall. Op 7 Oktober(vandag) navraag gedoen en moes uitvind dat my twee pakkies nog steeds in die winkel le. Nog glad nie opgetel deur courier nie. Hul diens se 7-9 dae vir aflewering. Nou wonder ek aangesien die pakkies nog in winkel is o...Read All

REQUEST TIME OUT IS ALWAYS this is installed 3 days ago only

NEWLY INSTALLED AND REQUEST TIME OUT IS ALWAYS POPPIN...Read All

You keep on txting me regarding my parcel.
Despite of the heavy rain i let my senior citizen mother to claim my parcel in my behalf but sad to know you just answer my mother, "wala paman ni maabot" ngpadulong pani? How about your tracker also why so indicate expect a delivery within the day? you ar...Read All

Please.. 3 month na kaming walang internet, fully paid kmi.. july 17 pko nag file, bumalik ako s office nyo ng august 19... oct 7 na ngaun, till now ang txt nyo s sken nkapila p rin yun status ko... nagstart na klase ng mga anak ko, deploy ako ng zamboanga.. babalik lng ako ng manila para lang magfo...Read All