Consumer Complaint Database
RECIPIENT
SportyBet NigeriaHello, your people withdrew the amount of 300k from my gtb account into my sporty bet account and now, the account has been locked. My number is 08140722120 ...Read All
COMPLAINT #7151 - Billing or Collection Issues
RECIPIENT
Converge ICT Solutions Inc.After onstalling the modem we are waiting for the connection but jntil now there is not.. we need to follow up always and the agent still tell wait. before they tell wait only 5days But now coming 1month ....Read All
1 Reply
COMPLAINT #7149 - Other Issues
RECIPIENT
Converge ICT Solutions Inc.Dear Sir,
Good day.
No internet connection was provided. Despite multiple times of phone calls, email follow ups and pm's via FB chat function, but to no avail. The call center agents will just tell to wait for 24-48 hours but still they fail to give the needed action. The modem/router was plu...Read All
Good day.
No internet connection was provided. Despite multiple times of phone calls, email follow ups and pm's via FB chat function, but to no avail. The call center agents will just tell to wait for 24-48 hours but still they fail to give the needed action. The modem/router was plu...Read All
COMPLAINT #7148 - Service Issues
RECIPIENT
Converge ICT Solutions Inc.We have applied last July 15 and untill now we are still waiting for installation since the nap box near in our area is full, we want to just cancel the application and get a refund....Read All
COMPLAINT #7147 - Refund / Exchange Issues
RECIPIENT
STRONGHOLD INSURANCE COMPANYI have filed for a claim last June 2020 and as of October 2020, there's still no clear instruction from them on when will my car be repaired. I almost call them every day and they keep spouting the same thing. Will check this with "", will get back to you then they'll get my number, I don't know why...Read All
Image attachedCOMPLAINT #7146 - Service Issues
RECIPIENT
LBC - Head OfficeHi,
I went to LBC Victorias City, Negros Occidental 6119 branch, Monday, 10/05/20 at around 9:00 am. I am trying to send my package back to the seller(Manila), and it consists of toys (stacking blocks 1x and squirt guns 2x).
I waited for about 10 minutes without a queue. Upon checking my packag...Read All
I went to LBC Victorias City, Negros Occidental 6119 branch, Monday, 10/05/20 at around 9:00 am. I am trying to send my package back to the seller(Manila), and it consists of toys (stacking blocks 1x and squirt guns 2x).
I waited for about 10 minutes without a queue. Upon checking my packag...Read All
COMPLAINT #7145 - Customer Service Issues
RECIPIENT
Blue Ridge Microfinance Bank LimitedAm Mr odunayo by name I paid in my repayment loan of 15,204 instead 7,602 into your zenith Bank account as @02/10/2020 at about 16:12/16:14.despite all necessary complaint, WhatsApp sms,calls.no response concerning my refunds as @ 02/10/2020 till now.pls refund my sweat back to me....Read All
1 Reply
COMPLAINT #7141 - Refund / Exchange Issues
RECIPIENT
Bradlows - Head OfficeI Ursula Williams For the past 6 months I been struggling with the repair of my lounge suit.It went to warehouse 5times without any repairs on the suit. Come back with more damage. 3 different fabrics.I want a refund or a new lounge suit as I am very disappointed about your poor service. I have bee...Read All
COMPLAINT #7140 - Product Issues
RECIPIENT
PEP STORESI'm a 46 year old male. I went to PEP cell in Enoch Sontonga Mall Katlehong to pay my DSTV account, I was told by the cashier there that I have to purchase something before I pay DSTV. The next month I paid at Chris Hani Mall branch but was never told to purchase something. So I would like to know i...Read All
COMPLAINT #7139 - Sales Issues
RECIPIENT
iBSmartify Nigeria (InksNation)I Morakinyo David with username:MDAVIDSUNDAY is unable to login to my account dashboard and same happens with my brother's account with username:ADEAGBOSUNDAY that activated his account yesterday.
The site is displaying email or password is not exist even while trying to reset password.
It will...Read All
The site is displaying email or password is not exist even while trying to reset password.
It will...Read All
4 Replies
COMPLAINT #7138 - Service Issues
RECIPIENT
Vodacom - Head OfficeI purchased a voda done mobile router at Limpopo Tzaneen Vodacom shop store no 22A (cargo G connection) at crossing mall 02/10/2020. I made it specific that i wanted a 4G router, the consultant assured me that it was a 4G .Her name is petronella cashier number 5 she’s short and light skinned. ...Read All
COMPLAINT #7137 - Customer Service Issues
RECIPIENT
PLANET FITNESS - HEAD OFFICEDid you manage to cancel the contract? They confirmed mine was cancelled but are still debiting. Just hoping you managed and if I could follow the same steps.....Read All
COMPLAINT #7135 -
RECIPIENT
Converge ICT Solutions Inc.I filed for internet application last July 14, 2020, payment dues were already settled, now its October and still I had no updates. Poor customer service transaction, always same general emails without solution to the said concerns....Read All
COMPLAINT #7133 - Service Issues
RECIPIENT
Bradlows - Head OfficeMy parents bought a Bedroom suite at Jabuli mall Bradlows, it was delivered with damages on the headboard side pedestal and mirror the delivery guys refused to take it back the sales man was informed and promised to assist with no follow-up
He 1st he said they have stock taking then he says they ar...Read All
He 1st he said they have stock taking then he says they ar...Read All
COMPLAINT #7132 - Product Issues
RECIPIENT
Clicks Store - Head OfficeWe are a retail client to Clicks Blue Hills for over 4 years. 3 years ago we moved our medication requirements from Dischem to Clicks Blue Hills because of good service, collection notifications for repeats and being close to home. Unfortunately sadly to say, service has change from professional 3 y...Read All
COMPLAINT #7131 - Customer Service Issues
Helo Gotv, am Solomon Odite,l paid my Gotv number (7031527725) but am not receiving the channels. This is to request that you effect the activation.thanks...Read All
COMPLAINT #7130 -
RECIPIENT
SportyBet Nigeria10,000naira was withdrawn from my access bank account yesterday through my sportybet account and my account could not be accessed since yesterday....Read All
1 Reply
COMPLAINT #7124 - Other Issues
RECIPIENT
LBC - Head OfficeAno po silbi ng contact no ng recipient kung hindi rin naman mag inform ang branch kapag may delivery or may for pick up? Walang silbi ang number o walang silbi ang mga tao sa branch?
Lbc caedo calicanto
Lbc batangas city hub...Read All
Lbc caedo calicanto
Lbc batangas city hub...Read All
COMPLAINT #7122 - Service Issues
RECIPIENT
Vodacom - Head OfficeGood Day
We fell on hard times when my husband was retrenched. After a few months he worked on a contract basis for a half a year and was back to being unemployed. We did pay our outstanding amount in full and collections assured me on numerous occasions that I will be removed from black listing bu...Read All
Image attachedWe fell on hard times when my husband was retrenched. After a few months he worked on a contract basis for a half a year and was back to being unemployed. We did pay our outstanding amount in full and collections assured me on numerous occasions that I will be removed from black listing bu...Read All
COMPLAINT #7121 - Billing or Collection Issues
RECIPIENT
GVB FabricationsThe business was closed in lockdown like all the rest for five months and could not make payment - Vodacom unfairly billed huge amounts on the account - balance now on R98198.61 and growing - We had no access to any airtime and data as the account was blocked - although we still receive emails and c...Read All
COMPLAINT #7120 - Service Issues