Consumer Complaint Database

Ordered food Aug 7 and settled via debit card. While waiting I just saw a notification that the food has been cancelled. I found out that the rider called a different number from one of the addresses saved under my account. Nobody called me. Sent an email 3 times but receiving same reply that I was...Read All

Husto ko pong ireklamo ang Converge ICT. Nag bayad po ako sa kanila nang P4,000 para ma installan ako nang kanilang fiber internet. After 1 month and 2 weeks, may pumuntang technician dito sa bahay, ang sabi po wala nang available slot sa lugar namin at irerefund nlng po nila ung 4k na binayad ko. M...Read All

I visited the store in New redruth Village and asked the staff about toweling nappies for babies. This is the second store in one day that did not have stock of such.

The lady who assisted just pulled up her shoulders and said nothing. I asked if they had stock at the back she just said nothing....Read All

my name is Godwin.I played a game on 7th August 2020 at about 0952am.the game ended 2-1 but up till now sportybet refuse to credit my balance.
Game ID:24567
Ticket ID: 567370.
PLEASE HELP. ...Read All

I topped up my package on 4623082563 yesterday using airtel money but until now I haven't been reconnected yet what could be the problem? Kindly get back to me about this ...Read All

The bed have bad sounds of springs and matrass is not comfortable. I lodged a complain and received an sms with reference number on 27 July but now they Don't come and collect the bed. ...Read All

Hi, I ordered an iPhone SE in one of the Vodacom stores on the 13th of July. They lady that assisted me told me it will take 3 days for a device to be delivered.
From that day until today I have been waiting. Lately I am the one who has been calling and following up.
I currently have no cellphone...Read All

The first day my parcel out for delivery, i waited for the whole day only to find out they cant deliver informing me thru txt at around 9 pm. Next day i have work and i ask for afternoon delivery. Joeney Cosio from jt said he cant because he is in my vicinity in the morning. Wow ! So, ako pa rin an...Read All

matagal na yung passport ko sabi ng dfa na forward na sa lbc sabi nmn ng lbc di pa na forward.pro ano po update talaga ng passport? until now wala pa talaga.help nmn po plss...Read All

8 August, 2020
Application Status (Installation)
Hello!

I would like to follow up about the scheduled installation of our Internet Connection from Converge. It has been more than 21 days upon payment but there was no update to when the installation happen. This will be my 7-8 times to follow up...Read All

I'm Bridgette kwadi I'd no 7403300277083, I was upfor upgrade on the 1st of August, I'm refused a laptop because I'm under debt review, it doesn't make sense, I'm allowed to be given a phone but not a laptop ...Read All

I went to pep in kwaguqa mall.i am hurt about the way they treated me.i wanted to make a paxi they told me to wait for about 30minutes after that they told me they can't help me if I don't have the store code.According to what I know they were suppose to help me find the store code but instead they ...Read All

I paid the downpayment of 1500 to get the 25mbps on July 08, 2020, and have not received any details on when the installation is gonna happen. My sister needs internet connection next week for home schooling and for my work pls resolve this issue. Godbless.

Company Name: Converge ICT Solutions, ...Read All

On the 6th of August 2020 at 17:15 my friend and I walked into a clicks in Margate the one at the Hibiscus Mall . As we were walking in we were told In a very rude manner that we should hurry up as they are closing soon . To our shock we looked at each other and carried on to ask for assistance from...Read All

We are literally having the same issue as Rakhi. We have tried calling to cancel, even went in to the store and she supposedly 'cancelled' it in front of the owner. We are still being debited for this contract and we don't even use the phone at all. Why is it so hard to cancel a contract? This is ex...Read All

Service is appaling at Wonderboom branch. I get told off like a dog. I won't shop at Makro Wonderboom no more. ...Read All

Query closed without resolution, despite mulitple tickets being logged. Unable to get one number working...Read All

I am being billed for something I did not authorised. I have a 5gig contract with vodacom,which the agent said would cost me R100 a month and now they put extra 3gig without my permission, cancel my contract please....Read All

I paid the down payment of 1350 to get the 10mbps on July 15, 2020, and have not received any details on when the installation is gonna happen.

Company Name: Converge ICT Solutions, Inc.
Subscriber’s Account Number: 0727202-011531
Subscriber’s Name: Amelito M. Notor...Read All

Good day po since June 28 pa ako nag apply July 17 po ako nagbyad July nkarecieve ng message tru email hanggang ngaun stuck pa rin for installation sna po mapansin ung message ko malapit na po psukan ng mga bata. Thank u and God blessed ...Read All