Consumer Complaint Database


SENDER
Katherine S. Erlano
I've been calling since November for a service schedule.. I tried calling almost everyday but the phone is always ringing but no one answered......Read All
COMPLAINT #11817 - Customer Service Issues
SENDER
Mark Russel Villamor
I am requesting for a COE and beezn sending emails at the HR been calling the numbers provided but there is no response at all, i urgently need my COE for application and this is the only pending requirement,

I am aware it will take 3 days but just reply on the email so i know if they read it or ...Read All
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COMPLAINT #11815 - Other Issues
SENDER
PRUDENT NYANYOVOR
A bet was placed and the total number of matches were 15. The amount payable was 803.69 cedis. Two matches were cancelled and the money was reduced to 332.10 cedis. Per the calculations that was sent by the company the amount to be paid should have been 563.09 cedis but we received 332.10 which is f...Read All
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COMPLAINT #11814 - Refund / Exchange Issues
SENDER
Godwill Samuel
I can't widraw it shows me bvn verification failed and I don't know please I want to widraw my money...Read All
COMPLAINT #11813 -
SENDER
Leonora Coetsee
RECIPIENT
Impact Meters
I have paid for a new keypad 2 weeks ago and still had no response from Impact. The deal was to pay R600 submit payment advice and the technician would install new keypad. After 3 emails to request I still had no answer from Impact. Contact person Tamsin....Read All
COMPLAINT #11812 - Service Issues
SENDER
Prashan Sookdeo
Vodacom, you are a bunch of liars and fraudsters,
My contract is due for upgrade and an agent called to assist with a package at 9:41am today 08/02/2021 from number 0110846098 for a duration of 42 minutes. During this call a few devices and packages were discussed, I noted every deal and explored t...Read All
COMPLAINT #11810 - Customer Service Issues
SENDER
olivia
unit was purchased on the 20/11/2020
the door is a bit loose and the unit has a top part missing.
the store is refusing to give a refund...Read All
COMPLAINT #11806 - Refund / Exchange Issues
SENDER
olivia
Good day
i am shocked as to how the customers are being handled at ok furniture in senekal.
a unit has been delivered on the 11 nov 2020 faulty we have tried to have the unit picked up but the manager is coming up with all the excuses.
client is Sello Mokhothu...Read All
COMPLAINT #11805 -
How to cancel po? I think I was scammed too. Please help me too....Read All
COMPLAINT #11804 -
SENDER
Jacqueline de la Rey
We logged a complaint under reference number SR210202-150107 we can only get hold of the call centre who keep telling us that a technician is looking at it. Please contact us.
Pieter de la Rey
082491054
Jacky de la Rey
0836320655...Read All
COMPLAINT #11803 - Other Issues
SENDER
Pitche A. Fernandez
GUYS HELP, I WAS FORCED TOO, HOW TO TERMINATE THAT ACCOUNT AND GOT A REFUND, I WAS JUST PASSING BY AND THAT GIRL IS TELLING ME THAT JUST TO GO THERE OFFICE AND HAVE A CHANCE TO WIN I WISHED I DIDNT COME AND SHOW MY CARD, PLEASE HELP ME. HOW TO TERMINATE?...Read All
COMPLAINT #11802 - Refund / Exchange Issues
i paid for govt lite but it was not connected what can i do...Read All
COMPLAINT #11801 -
SENDER
Henschel Meyer
my account was in arrears. not actually in arrears i was granted a 3months relieve.in january i paid the amount that vodacom told me to pay for my account to be up to date. now i'm told that my account is in arrears.Last week i was at a vodacom store for an upgrade then the guy told me that the pay...Read All
COMPLAINT #11800 - Billing or Collection Issues
SENDER
Charlene Makombe
Whilst playing the vodacom shake game I received vodabucks but as soon as I played the first shake the other four disappeared...Read All
COMPLAINT #11799 -
SENDER
Liliane de Kok
I just wanted to know if you are going to follow this up with Clicks Shelly Beach. I would really like my money back. ...Read All
COMPLAINT #11798 -
SENDER
Ntshebo Mohale
I made transfer into my lay-bye account on 15/01/2021 and to my surprise when I visited the Phuthaditjhaba Branch on 6/02/2021 a very sarcastic Sales rep told me the money does not reflect and I should learn to ask and not just transfer money, because now its going to take a month to track the money...Read All
COMPLAINT #11794 - Customer Service Issues
SENDER
Tracey Gopal
3 weeks ago I contacted ok furniture 62 Cathcart road queenstown as I bought a washing machine 2 months ago from them and the machine didn't want to spin E6 error. They advised they will contact defy to send out a technician. A week later I called them and they had no feedback. I then got in conta...Read All
COMPLAINT #11792 - Refund / Exchange Issues
SENDER
Dileep Mukundan
I placed a formal complaint with the DED and within a week Pan Emirates personnel contacted me. They offered to replace the defective sofa with a new one. Thanks to the intervention from DED, we now have a good replaced sofa at home !
...Read All
COMPLAINT #11791 -
SENDER
Kenneth john Landicho
Foremost, I idolized and highly respected pharmacist, because they constantly help and build rapport with their customers. Nonetheless, I am so disappointed with a rude woman pharmacist in arcade Paniqui, Tarlac. She approached me badly and the tone of her voice is high, it seems there’s a proble...Read All
COMPLAINT #11788 - Customer Service Issues
This manager so Rude to answers the question I'm asking for the complemenrary for ketchup spicy sauce he told me that your given complentary sauces If I know that your not given I will not as or call to As for it the one I don't want hear of this Mr Akmhad is why I need to as complentary I Already s...Read All
COMPLAINT #11787 - Customer Service Issues