Consumer Complaint Database


SENDER
Nicole
I purchased a Nike Air Force one white from superbablist the first pair came with visible glue on top sides and buldge of glue on the front and bad stitching on the one shoe they then replaced only for that to arrive with some glue as well this time the one shoe at back the block is squeue and very ...Read All
COMPLAINT #11848 - Product Issues
SENDER
Tandiwe
I bought a queen size Restonic Comfort Zone bed on the 19/09/2020. Three weeks later the mattress collapsed. I went to the store to report and was promised a replacement. I had to run to and from the store because nothing was happening up until the 23/12/2020 when another mattress was delivered. It ...Read All
COMPLAINT #11846 - Product Issues
SENDER
BlakeExIlm
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COMPLAINT #11845 -
SENDER
Dimpho Motlhamme
I made an online purchase in April 2020. My order didn't go through but money was deducted in my account. I called the clicks customer care line and I was asked to submit my proof of payment and I did so. I asked for a refund and still today no refund has been made. I've called and emailed the click...Read All
COMPLAINT #11843 - Refund / Exchange Issues
SENDER
Kashiefa
Good day Vodacom
I signed by for Fibre in December, and still not connected.
I have been calling your call centre on 082 1904, and every call centre agent says the same thing "I will refer this to the activations department and they will call you back in 48 hours". Still haven't received one call ...Read All
1 Reply
COMPLAINT #11841 - Other Issues
SENDER
Vusimuzi f maphanga
I bought furniture at yo one of the stores and last year I reversed money 3times sum of r1000 b IPut I payed r250 or more on tht so now they say I our 7month plus minus r8000 and if I don't pay those arrears they will come and collect but I'm paying every month but my arrears going up every minutes ...Read All
COMPLAINT #11840 - Billing or Collection Issues
SENDER
Lindelwa Maloka
I would like to reverse all the contracts that are due to the three devices
that i own which are 0784013767, 0662712568 and 0607704834. I am reversing
the above due to criminal activity that was done by Vodacom consultants on
the 2nd of October 2020. The consultant begged and urged me to upgrade ...Read All
COMPLAINT #11839 - Contract Issues
SENDER
Johannes Albertus viljoen
I have canceled my fiber contract on 16 December 2020 . The service requests number is SR201216-976450 and I gave my months notice. Now all of a sudden I need to give another month's notice? Please advise??? Vodacom took R2000 from my account which I did not sign for anywhere. The monthly amount was...Read All
COMPLAINT #11838 - Customer Service Issues
SENDER
Marina Esterhuyse
My celnr I have a query on is 0823746604. The contract that was agreed upon on 2021-01-21. The lady phoned from the Vodacom office at about 16:00. she said I will receive 75minutes talktime, 500meg data and 75 minutes sms's for R159 on a XS top-up contract.

On 2021-01-28 I phoned Vodacom again on...Read All
COMPLAINT #11837 - Contract Issues
SENDER
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COMPLAINT #11836 -
SENDER
Zandile
RECIPIENT
PEP STORES
Hi, am Zandy
Am so angry and unhappy with the service ,I went to calton center yhoooooo!!!The service is very poor ,very bad ....Read All
COMPLAINT #11835 - Service Issues
SENDER
Solomon Jardinel Surtido
Hi,
This is very terrible experience from an internet provider name CONVERGE ICT. Very annoying and very poor service in all aspects.
July 2020, I applied for an internet connection. After making a payment in early August 2020, there are people who checked our location and said that the applicatio...Read All
COMPLAINT #11834 - Refund / Exchange Issues
SENDER
Ryno murray
Your shake everyday vodabucks just a scam everytime i have one puzzle peace left to go and next shake i got same puzzle peace but already have that one why not give the one thats missing you just scam people thata all you do to get more clients ...Read All
COMPLAINT #11833 - Service Issues
SENDER
Beaulah Grace C. Santos
My parcel was supposed to be delivered yesterday by Sir Jaime Matricio. He said he didn’t bring my parcel because it was too big. He said that I should pay first the fee before I get my parcel when it was not valid since it is supposed to be COD. I didn’t agree with him since the parcel is not s...Read All
COMPLAINT #11829 - Delivery Issues
SENDER
Jacqueline Feasey
I have been batteling to get 3 contracts cancelled that have expired between 1 and 3 years ago. 1st date of call 02/06/2020. To date I have called numerous times. Have got ref numbers and empty promises. My account is now in arrears as I refuse to pay the contracts that have expired. Credits and ref...Read All
COMPLAINT #11828 - Contract Issues
SENDER
KAY CORDERO
I am really disappointed with the kind of service your rider has showcased today. I would like to respectfully request to reprimand your rider, Mr. James Obispo, with cellphone number +639 486514697 for the rude behavior he manifested with my mother, who is a person with disability.

I am not exp...Read All
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COMPLAINT #11827 - Other Issues
SENDER
Nompumelelo Ndaba
I dont know how many times i have been going to labour department since late october 2020 .And when i do go i wait in long ques for about 6 hours . the last time i went there was the first week of january 2021 , i was helped by a promising Gentelman i thought finally my things will be processed and ...Read All
COMPLAINT #11826 - Delivery Issues
SENDER
RICHIE KABILING
My package was not sent to the nearest LBC branch. My package has a complete address: Brgy. Sindalan, San Fernando, Pampanga. How come they sent it to SAN MATIAS?! This is not my first time to pick up my item, and again, my package has an address. So they have to send the item to the nearest branch,...Read All
COMPLAINT #11823 - Service Issues
SENDER
Vusmuzi Richard Motshweni
I have a membership with Planet fitness (QUEENSWOOD) and my membership was supposed to end last month (January) according to the signed contract. It has come to my concern that planet fitness has been trying to debit money from my account for the month of February. I called the facility to enquire a...Read All
COMPLAINT #11822 - Contract Issues
SENDER
ELLA MAY BARCOMA PEDROSA
Good day. I would like to pass a complaint about my parcel which I received today that when I opened the parcel (laptop) the screen is already damaged but when it was being processed to be shipped... The laptop was in a good condition and it doesn't have any dents on it.

My parcel was from LBC In...Read All
COMPLAINT #11819 - Delivery Issues