Consumer Complaint Database

I'm an SBS student and for the past 2 semesters have been getting my study guide via Paxi courier at PEP.

2 week ago went to collect study material as usual, stood on the normal queue for over 10 min and when I got to the cashier she told me to stand on the side there's a different queue for parc...Read All

HI Guys. Thanks for my approving / wazz user, new user hehe...Read All

I am here at Kia Roodepoort for my car service. I am so terrified and shocked to see workers here not wearing must even the service manager.I don't have the guarantee that ny car is safe from Covid because a lot of people here are not wearing masks.There are cameras here if they are working it must ...Read All

Writing to let you know that the captain of bus 211 that Moved from uselu terminal today 5th feb never insulted the man in front with him and whatever the man will write about the captain is not true cause he's writing to report the captain. He refused crossing over that he must be picked from the ...Read All

I bought a nail polish from Essence which was supposed to be light pink but it turned black when it dried. Please advise how i can resolve issue. Contact no 0621621152
Charli***@gmail.com ...Read All

We went to Pep in Bela Bela at Bosveld Mall,date was 04 Feb 2021,when we arrived we tryed greeting lady called Cate but she never responded,to make things worse 2 ladies came just after us and I believe it was her friends because they started laughing together and she helped them first even though t...Read All

I ordered food at 18h56.
Received confirmation sms seconds later....then a lady calls me an hour later confirming adress..
After 2 follow up calls I made. The lady tells me that I'm not the only client. I received my food at 20h50 cold as ice.
Very poor service delivery...Read All

I feel that you are cheating us. I feel like someone there is operating or manipulating the machine. How come for 2 weeks now I can't get the last puzzle of all the gifts I only receive the ones I already have. I'm disappointed ...Read All

nagbayad ako ng installation fee 1500 account na ito 002023126416 pero hindi na install ...Read All

hindi manlang nila inadvise na nasa kanila ang parcel ko. almost 1 week na pala. diputa nakakadismaya. magsarado na sila...Read All

I caught one of your staff NOT WEARING MASK while cooking our food. Mini Stop E. Rodriguez Sr Ave (Capital One Condominium Branch)...Read All

Idedeliver ng rider ang parcel ko nitong thursday lang kahapon. kaso wla ako sa batangas at nasa lipa ako. Nag request ako kay rider na kung pde ereschedule nalang un parcel ko. Saturday off ko un. Hndi sya nag reply kaya nalagay loob ko na saturday tas ngaun friday nya ededeliver. Tapos sasabhn nya...Read All

My package was send jan.18 .2021 2 package same date.
I track my package 1 already in branch near to me Jan 27 .the other one route to my place .I went to branch near to which they don't release to me .
I don't understand why my package didn't came same date I went Feb 3 but they don't release to ...Read All

HI Guys. Thanks for my approving / wazz user, new user hehe...Read All

I agree @nomvelo. I had a terrible experience this evening. I feel the driver was very rude and argumentative. We are paying for a service . We do not deserve such unprofessional behaviour. They really need to improve on the drivers customer service skills. In fact I dont feel like using MR D again....Read All

I've been contacted by someone **********) representing Vodacom stating that I was eligible for an upgrade. After she read me my terms and conditions, I decided to cancel my contract completely, mostly because I live abroad and maybe use my Data Device once a year (Thus I'm really just wasting a lot...Read All

I went into the store at Kagiso around 15h34. I took a slip for the purpose, but a worker there approached me and took my Counter slip (C157); and destroyed it. Gave me the one with number S158.

The first Slip was called, but becait was destroyed, I could not be served.

I am agitated by this a...Read All

079 882 1491 Ref 1/34899728835220
082 616 9481 Ref 1/24899718908261

I am trying to cancel these contracts since 29 August 2020. Contacted Vodacom cancellations on the above date for the one and again on 10 December 2020 for the other.
Vodacom's consultants was more interested in convincing me t...Read All

Hi Khongelani,

Just so you know me and husband are facing the same issue,our Gym contract ended in August last year and they are still deducting from us.When we contacted them they said they have send out emails to extend our memberships but both me and my husband never received such emails from ...Read All

I waited outside in a Returns queue at Makro Springfield for about an hour. I eventually caught a managers attention & explained that I wanted assistance with my faulty product & not just a refund & had been waiting for ages. He said he would get more assistants at the counter. I eventually entered ...Read All