Consumer Complaint Database

Please note my cell number has been suspended and i was told to visit vodacom in order for them to assist me, i visited the vodacom store in Krugersdorp, Cradle Stone Mall,twice already with no luck, at the vodacom store i was told to do a sim swap to fix the problem, i was then charged for sim swap...Read All

I am lodging a compliant about my iPhone 6s that was booked in at Eastgate at the start of lockdown. I have sugar diabetes, my company instruct me to work from since lockdown, now we are on lockdown level one. I want to collect my phone. I was told it’s offended meaning it’s Vodacom’s property...Read All

i am so satisfacted. greetings wally...Read All

I work for attorneys East London. Going to sue you.
My husband Geoff Wild paid 30 June to send me a voucher Fairlands to Beacon Bay, East London.
He paid registered mail. He is not employed. Nothing received since 30 June. It's late October now???

RD 703 651 490 ZA. From Fairland post offic...Read All

My partner ordered items in shopee multiple times and it we're delivered by j&t express as always. The other raiders are good because they delivered actually in the area except of the other one. Your raider name Jerry Mendoza located at La Carlota City, Negros Occidental branch he was the one would...Read All

I went to Edgemead on Monday needed something for my spasm in my shoulder the lady gave me Norflex and Gen Payne and told me I must take 2 Norflex three times a day. I took 2 that nite.thenext morning took 2 again and in the afternoon another 2. My heart suddenly was pumping to fast and I started to...Read All

I already paid my parcel, but i did not received it. Based on the traqcking number it was already arrived and received by me. Eventhough i did not received it!!!!!...Read All

Its been twice that i order in Lazada and im just wondering why Lazada trusted LBC express as a delivery partner i been waiting for my order from them and they just keep me waiting even i message them already and yet the there is no solution is this LBC Express management knows that they have so man...Read All

Firstly i had no joy of smooth delivery,i had constant network disruption from day one. I tried to communicate with customer care for months without satisfaction my situation didnt change. I came to the conclusion that Vodacom will not resolve my problem after finding out that the ticket was closed ...Read All

To LBC Bagong Silang Branch,
To Lady staff with blond hair,

Nov 17, nagpadala ako ng docs at the same day for pick up na rin ng items ko. It took us more than an hour na nakapila sa labas tirik ang araw dahil sa sobrang tagal ng process nila kada tao. when its my turn so real na mabagal talaga s...Read All

Your parcel driver Alex Martinez shouted at me over the phone. He cannot find my place and I have told him every detail that I have in order for him to find me. I even walked in order for him to see me. I just cannot understand why he shouted at me over the phone.I hope you can do about this complai...Read All

Earlier this year I signed up for a laptop contract. It came with a portable router. It was delivered without a SIM card during the lockdown. I wanted to start using it last week and had to pay R70 at a Vodacom franchise outlet for a SIM Swap and I have lost out on the expired allocated data of 10GB...Read All

September I asked for the qoutation so that i can cancel my contrats, then after i paid and sent the prove of payment together with the signed qoutation, I did not get any communication fron vodacom..I have being calling vodacom and it has being months now they are always saying they are logging a c...Read All

i am so satisfacted. greetings wally...Read All

In April 2020 I took a new contract( Laptop), repayment was R199.00 but I am being debited R395.00 I logged a request @ westgate mall Vodafone store , the next Monday I call just to follow up only to find out my request was closed to say nothing is wrong , I called numerous times trying to explain...Read All

November 1,2020 I sent a parcel going to WES Canada at LBC valenzuela branch. It has been 19days , since then but theres no update in my parcel.as per the instructions of lbc employee it will come after 3-5days. We followed up for an update in my parcel but up to this moment in time there is no clea...Read All

There is No installation happened due to wrong mapping in my location for the last 3mons. I decided to come up with refund but its been over a month now refund is in vain. ...Read All

It happened to me not just once nor twice and I am soooo disappointed about it. Some riders tend to tagged my parcel automatically as "RESCHEDULE BY BUYER" even without me knowing. They didn't even attempted to call me nor text or deliver the parcel to me. And it happens mostly on my PAID PARCELS an...Read All

Same complaint from me. Email or password does not exist....Read All

Our internet was not working since the 11th of November. I opted to wait for a day after the typhoon for it could possibly be just a short outage and the internet will come back again. My neighbor who is also a Converge User doesn't have any issue with their internet, So I called their hotline numbe...Read All