Consumer Complaint Database

It's becoming a problem when buying items at clicks as I am constantly charged incorrectly. This is an ongoing issue with all clicks stores. The price you see on shelf is not always the price that you pay at the till. The queue area is always congested and you don't always have the space to check th...Read All

The item delivered is in bad shape, three sides of it was broken,talked to seller about the issue and they assured me that before they ship the item it is in a good shape and not damaged. The problem is your company did not handle the item carefully and I was very convinced that it was the courier's...Read All

Converge contractor installed my converge modem/router this past October 27. but that day it happened that there's no power/current due to power interruption of CASURECO. aside of that the installer installed the modem to my house. because of no power, I've no internet since October 27. Then the ins...Read All

He wasn't able to deliver my parcel today. He wasn't honest because he marked the parcel as "delivery failed due to customer unavailable" hence I am waiting to deliver my order. ...Read All

Dear Clicks, this morning I went to Clicks Cascades to collect my repeat medication. Firstly I was served by the Nonhlanhla Dladla. When I was given my medication went to the car check ( luckily I had taken a copy of my script) I realised that the medication was not complete. I went back to the pha...Read All

I have not received my PAN card till date. I (Meenakshi) have apply for new PAN card on 22.03.2020 online through www.applypanindia.com. copy of computer generated invoice is enclosed.
Confirmation in this regard may be conveyed to me pse.
I have paid fee of Rs.500/- for making pan card. Otherwise...Read All

I live in the U.K. and my parents live in Jamaica. My father used his mobile to call me to say the fixed line is not working so I called Flow on 11 September to report it. An engineer arrived two days later to say the problem was the telephone line outside the property was broken and Flow must send ...Read All

I talked to a rep on 11/21/2020 est time 4:55PM. It was a billing concern and she cannot answer any of the questions I asked her. I want the call recording to be pulled up and I want this agent out. If she have the audacity to disconnect a call, I guess she is not fitted to work for your company. Wh...Read All

This is Shaira Cenizal, account number 1050602032105 please help to reactivate my internet. urgently needed. thank you...Read All

I had called vodacom on the 25th of may enquring when exactly is my contract ending and I was informed that august was the end month. I asked if I can just notify them that I will no longer be renewing this contract and I was told to call the following month, and I made a call on 16 of July to sta...Read All

My daughter was going to deposit the money at Pepcell Nqutu kzn...The lady name Bongiwe helped my daughter using her id .After that if we went to collect the money ..The was no money...I want justice what happened...Read All

I Buhlebakhe Dion Shoba hereby wish to lodge a complaint about Burban (Castorridge) wherehouse, my lounge suit was taken to then in July for rectification of factory foulties. They brought it back without rectifying the problem four times. When I call them no one to take responsibility for that. I h...Read All

I always buy at pep clothing centurion lifestyle and ihave all my till slips for this year... Yesterday it was raining, i was wet and im asthmatic, went to pep clothing as usual i could not breath well after i took two kids shorts that i wanted to buy, since i was wet i start to experience diff...Read All

I was about to order food online during my work from shift last Nov 19 around 3am-4am and as I was connecting payment to my GCash, out of nowhere, you cancelled my order and deducting P299 from my GCash account. Please review and check ASAP. Thanks...Read All

I tried to withdraw an amount of 40ghs from my account on the 20/11/2020 but it's still pending I want to know why? ...Read All

I have purchased a fridge few years ago in Bradlows Groblersdal, it's still within warranty, the supplier has granted me a credit meaning that I can get the same fridge or money back, I am disappointed on how the store is handling this matter, I was told that I can not get my money back, why is that...Read All

I went to pep store today and same lady working at pep gossip about me saying that me and my we are always there that am waisting my husband money than l let it pass l payed than as l walked out of the door she said to a security look at that plastic how full is it than l was angry l confront the l...Read All

I was hijacked during September and my phone was taken. I contacted you on the 16th September to cancel my phone. I was given an amount to pay, the email was sent while I was on the phone, paid while your consultant was on line. Please recall the call and you will hear that I asked that is this the...Read All

On 19 February i was called by vodacom offering me an upgrade on my number 0824159560. I wasnt keen at that point as i was considering cancelling my contract next month when contract expires. But i decided to accept the upgrade as salesman Wilson was quite helpful.
I also told him i dont want to wa...Read All

I have send a packet on the 6th Nov 2020. The packet got ripped by Pep. They phoned me. I was there they stapled the package. This now freaken 2 weeks later and my packet is still at Ottosdal Pep. I had to phone and find out. I paid for a 7 to 9 day deliver. Not a 7 to 9 week delivery. You steal my ...Read All