Consumer Complaint Database

I shifted to kiruhura, but my decoder is not picking up, what's the problem ...Read All

I bought couches in Welkom Bradlows last year in June I returned them 10months due to poor quality and that was 5 months back. Till today i haven't received my couches back i communicated with store manager and Regional Manager was informed I also wrote complaint to account department but till day t...Read All

I went to tambotie mall to purchase a phone wasnt in stock so they ordered it for me so the got it and phoned me to collect upon arriving i had to take a ticket and wait i told them im just coming to collect phone u just phoned me so they said i have to wait 1 person was busy with a customer she was...Read All

I have 2 incident where ordered via card and until now I still didnt receive a refund. 1st incident was on Sept 28 - Oct 2 between that days it was a Jollibee spaghetti pan which was sold out but still it got deducted on my account the 2nd incident is where I ordered food worth 300+ and when I tap c...Read All

Good day

I have opened my account in May 2018 and have paid my account loyal till October 2018 where i lost my work i went to the branch and handed in my retrenchment letter 14 November 2018 and every 3 months i took my avidavid stating that i am still unemployed so i did my part.
I have informe...Read All

We noticed that there's an uptick in slowness in our area. May we know the reason and the estimated time for resolving this? Our payments are being put in vain and we are not getting the quality service we deserve...Read All

I trusted LBC to ship a package containing candles in tin cans and other products to my client somewhere in Laguna. I bubble wrapped it thick and bulky enough, that's for sure! Even so, my client sent me a complaint with photos as to how the tin cans were dented. I had to apologize for something tha...Read All

Further to the above. I have contacted your customer care team via email that i ahve received no response from to date. I have contacted Vodacom via your social media platform where they wanted me to confirm my personal details just to tell me my details does not match and they are unable to assist ...Read All

Silence seem to be golden - from Planet fitness side that is.... you have my details please communicate! Kindly send me the recording where I agreed to an extension of my contract? When we first signed up I returned 3 times because the paperwork on your side had to be accurate... Where is my signed ...Read All

Good day, I am having same issue. I have not been able to log in to my account since 12th November. Your assistance is needed. Oghenefegorudonor...Read All

Used Paxi at Pep Cato Ridge.
Did not receive a tracking number and the number on my Paxi invoice is invalid. ...Read All

I have similar problem oooo, just this morning it started displaying email or password not exist my username is Afolabimariama...Read All

I have been a Vodacom client for more than 20 years and I current have several contracts linked to my account QC194500. One of my contracts is due for an upgrade and I want to transfer it to my company since I am mostly using it for business purposes. Your call center however is sending me from pill...Read All

Good day, I apologize for this message but i am extremely upset about this kak. I skipped a payment last month unintentionally by filling my cupboards as i had nothing in my house, I was worried about my debit order that will bounce but even AFTER the 15th of Novemeber NO FUCKING DEBIT ORDER was ded...Read All

As of now no techinician come to my house for repair! Is that your kind of service you have?? For 2 weeks!! S__t!! ...Read All

I lost my connection for 4 days. Thinking it was just a usual "outage", i reported it to globe and they scheduled repair, which was then postponed on the first scheduled date. My work was compromised as i badly needed internet connection as a BPO employee working at home. Then came the day of my sch...Read All

No ans on ur tel no.given to f up our concern especially to our provident fund i already file for my disabilty and to widrw my provident fund (belgian)i just want to know what is the status for my application if thers any papers i need to provide...Read All

TDLR: Avoid at all cost, do not waste your time and money. You have been warned!

Definitely a fraud now. May have been a genuine business previously but definitely a fraud now / gone out of business and contacts taken over by fraudsters. Contacted by Ratih Permata from Pt Banda Electronic Jalan G...Read All

I applied for connection last month October 14. But I was advised that converge doesnt have connection on my area. So I opted for refund. Its been more than a month now and I spoke with 3 or more people telling me that the refund has been requested. Php4,000 shouldnt be a big money for converge, so ...Read All

Me too! I have been waiting for my refund for a month now. Every agent I speak with advises me differently on what they are doing. And the other agent didnt do.
Why would you require an initial payment if you know some locations cannot have your services?...Read All