Consumer Complaint Database


SENDER
Chito
J&T Express branches
"Sapang Palay-1", San Jose del Monte, Bulacan
&
"Angeles-1" Angeles City, Pampanga

Are delivering damaged items to customers. Despite being labelled as Fragile Items and already shows the signs that the items are damaged, bent and crushed, they simply put heavy tape on the...Read All
COMPLAINT #8737 - Delivery Issues
SENDER
Ogunlade Taiwo Emmanuel
Dear inksnation,
I ogunlade Taiwo Emmanuel,my username ogunladetaiwoe,I was suddenly not be able to logging my acc,it saying my username and password was not exist, please I want you to help me to resolve this issue for me pls,
Inksnation one United,
Thanks.
...Read All
COMPLAINT #8736 -
SENDER
Thabang mashishi
I just went to kemptonpark chicken licken on drive around 9H30 wile i was trying to oder they they just kept quite i drove around and the lady working on drive through just shat the slide on on me. And left i asked the other one what is going on she said the meat is finished and i asked whose workin...Read All
COMPLAINT #8735 - Customer Service Issues
Hello I have paid my money and it's now 2hours up to now u haven't worked on me my Startime decorder is telling me no access to the channel what could be the problem this is my account 02036783642...Read All
COMPLAINT #8734 -
SENDER
Deon Crous
Hi I had an contract with Vodacom that ended in April 2020. I then informed Vodacom that I will not renew this contract. Still they debited by account every month after that. In October 2020 I contacted them and was informed that they will refund me but nothing was done. Vodacom has to date still no...Read All
COMPLAINT #8729 - Refund / Exchange Issues
SENDER
Martie van Staden
Good day
I have 2 contracts that expired on the 5th and the 8th October 2020. I phone in to cancel both but I was told that the one could be cancelled but I have to phone later for nr 0823834815. I did phone so many times and eventually they say my account was in arrears of R10 and they cant cancel...Read All
COMPLAINT #8728 - Service Issues
SENDER
Vanessa Iliev
I bought the Oregon Lounge suite on the 04/11/2020 and after numerous fights this was delivered 17/11/2020 13 days for delivery , upon opening the suite the units are broken and the store is now trying to blame the transporter but this is clearly a factory issue , the one foot sits in the air the ot...Read All
COMPLAINT #8725 - Billing or Collection Issues
SENDER
Shaheeda Hassan
i am having the same issue, please call me 0782882865 - Shaheeda order 800012141...Read All
COMPLAINT #8724 -
SENDER
Michelle Maucher
I have a fibre contract.
The fibre was supposed to be downgraded. And now the send me a contract. The customer care line said it was to be Mnth to Mnth as my contract ends 2021 July.

Now they migrate and cut my line off!
This is 2nd week it is out.
I have asked to fix problem but they don't re...Read All
COMPLAINT #8723 - Customer Service Issues
SENDER
Candice
In aug 2020 my contract expired I called vodacom customer line in order to cancel the contract because I didn't need an upgrade and we have uncapped wifi at home. The agent that assisted offered a 90% discount and told me I will be paying only R87 a month on the same simcard for a 10gb data per mont...Read All
COMPLAINT #8722 - Contract Issues
SENDER
Mirachel hicana
I always ordering food from food pandan and the driver no was save in my phone but now i’m sending a money in my sister gcash coz its emergency in hospital but i send it to the number that working in food pandan i call him he said he will bring back but he did not bring back the money. Im begging ...Read All
COMPLAINT #8720 - Other Issues
SENDER
Lerato
RECIPIENT
PEP STORES
Bad service report


Received a bad service from pep lebowakgomo next to boxer name of cashier Yvonne

Cashier shouldn’t bring their problems to work

We can’t tolerate such,if they don’t want our service it should be disclose in hand

The attitude given is intolerable, pls addres...Read All
COMPLAINT #8719 - Other Issues
I was paying for card number 01713258228 names misuni madathir 4000 for a week and mistaken to this 01713258338 help in correction thank you...Read All
COMPLAINT #8717 - Billing or Collection Issues
SENDER
DENISE DE WITT
RECIPIENT
PEP STORES
Morning I attended at Pep Port Edward. I was attended to by a cashier on the 10th November 2020. I told her that I wanted to send a parcel to the Meadowdale Pep in Gauteng. She told me that she could not assist us I needed to have the Pep Store Number. Unfortunately I did not have data on my pho...Read All
COMPLAINT #8716 - Customer Service Issues
SENDER
Diomedes Vincent E.Eviota III
RECIPIENT
Shakeys
Ms. Vilma, the Manager of Shakeys Surigao, is very poor at Customer Service. Her store does not reply to text messages nor confirm total bill charges and orders. She is not fit to be a Manager
...Read All
COMPLAINT #8713 - Customer Service Issues
SENDER
Quenhene Rhea Majaba
They never deliver parcels to its delivery address even though it's not for pick up. Want us customers to drive a long way to get it by ourselves, they neither text nor call if parcel is already on hand. And always answer our question that "they don't know why the delivery man did not deliver our pa...Read All
2 Replies
COMPLAINT #8708 - Delivery Issues
SENDER
May Joy Lamlamag
The staff said that arrival of parcel might be 3-5 days, but more than 2 weeks passed, the receiver did not recieve any text confirming that the parcel has arrived already. Sadly, the item is perishable so the buyer/reciever do not want to pick up the parcel anymore thinking that the plant might die...Read All
COMPLAINT #8707 - Refund / Exchange Issues
SENDER
Abraham Amos
I can't logging to my account.its displaying password or email does not exist.and I do usually logging without problem but just of a recent it begins to displays the afformention problem...Read All
6 Replies
COMPLAINT #8704 - Other Issues
SENDER
Joel salvador
Palagi silang ganyan. 4x na nangyare sakin yan. Palagi J&T. Misroute palagi. Nadedelay tuloy delivery. Ewan ko ba kung marunong magbasa ng navigation app mga yan or palusot lang nila misroute na yan. Kakairita.
...Read All
COMPLAINT #8703 -
SENDER
Mina Del Rosario
Our wifi was not working since the 10th of November. We opted to wait until it worked again for it could possibly be just a short outage. Novembery 11th when the typhoon hit and we lost electricity on the 12th around morning so we understood the situation since it was unprecedented. Electricity came...Read All
COMPLAINT #8701 - Repair Issues