Consumer Complaint Database
RECIPIENT
Converge ICT Solutions Inc.I paid the initial payment of 1500, but when the technician came to our house he said installation can't push through due to wrong NAP assignment and I should wait for 10 days for the refund, so after 10 days, NO REFUND was made, tried calling their CS but ang tagal ng waiting time sa queue (1 hour)...Read All
Image attached 3 Replies
COMPLAINT #4167 - Other Issues
RECIPIENT
Converge ICT Solutions Inc.Naku same tayo, Been calling their CS pero ang haba ng waiting time sa queue,tried sending multiple e-mails but all I get is automated replies. nakakainis na....Read All
COMPLAINT #4166 -
RECIPIENT
Metrobank - Head OfficeTHIS METROBANK LOCATION IS NOT GOOD HERE. DJ A SUPERVISOR HAS BEEN UNCOOPERATIVE IN RETURNING FUNDS THAT BANK HELD HE STATED DUE TO A GLITCH AROUND JUNE 22ND PROMISED TO RETURN IN 2 DAYS. NEVER DID NOR RETURNED MY MESSAGES. INFACT HID FROM ME. THESE ARE DISHONEST NOT FRIENDLY IN FACT VERY RUDE. BAST...Read All
COMPLAINT #4165 - Customer Service Issues
RECIPIENT
Converge ICT Solutions Inc.May 21st made my payment for the installation of my converge. With reference number #2020-05-21-1307676.
Account number 20230741168...Read All
Image attachedAccount number 20230741168...Read All
COMPLAINT #4164 - Service Issues
RECIPIENT
LBC - Head OfficeSo, I've got these super important documents that is supposed to be shipped from Tuguegarao to Tabuk City, Kalinga...it's super important because we can't do our business without those policies...days had already passed and i checked the status in a Lbc branch but they said it was in Pampanga and wa...Read All
COMPLAINT #4163 - Service Issues
RECIPIENT
Bradlows - Head OfficeMy name is Sanny Mkhondo my contact details 0763155803/0605710870
I have reported a 65"Jvc plasma tv that it has a problem of showing pictures and sound firstweek of June 2020 and even today i have not received any references number or any feedback from bradlow.I bought the product last May and i...Read All
I have reported a 65"Jvc plasma tv that it has a problem of showing pictures and sound firstweek of June 2020 and even today i have not received any references number or any feedback from bradlow.I bought the product last May and i...Read All
1 Reply
COMPLAINT #4162 - Product Issues
RECIPIENT
Converge ICT Solutions Inc.I started to notice an extra fee in my SOA. I inquired about it over the phone last March 2020. I was promised that this will be looked into and will get an email update. A month later(April 15th), I emailed bil***@convergeict.com to follow-up as I've not heard back from them. April 21, someone resp...Read All
2 Replies
COMPLAINT #4161 - Billing or Collection Issues
RECIPIENT
Clicks Store - Head OfficeProduct availability fakes
As we tried to order the bettaway product - it was advertised nationally and not available
Its pathetic ...Read All
Image attachedAs we tried to order the bettaway product - it was advertised nationally and not available
Its pathetic ...Read All
COMPLAINT #4159 - Product Issues
RECIPIENT
Welit TradingIt must be a scam as I ordered On the 05.05.2020 I have tried to email no such email and this was on Facebook fed you with getting scammed maybe Facebook should pay us back what we have lost , they should look more into there ad ...Read All
COMPLAINT #4157 -
RECIPIENT
BEL-AQUA COMPANY LIMITED GHANAMy problem is the owner of this company is not a CEO of the company and rather a scammer , he took so many peoples many without any work and I know this guy very well in the Volta region . I know his real name and number . Yesterday he took an amount of 1,700 cedis from a customer and please try an...Read All
COMPLAINT #4156 - Service Issues
RECIPIENT
Bradlows - Head OfficeThe couches are poor qiality went to the store they said they are waiting for complains office your service is so poor like your quality I need new good quality couches or money back MC Zikhali (Palm springs mall bradlows)...Read All
COMPLAINT #4155 - Repair Issues
RECIPIENT
Converge ICT Solutions Inc.Sana po maaksyonan ninyo bkit po ganun amg service nyo kc nag apply ako during quarantine time peto sana mainyindihan ninyo yong binigay nainstruction sa amin kso bkit hangang ngaun. A waiting payment prin kme may 19 ppo kme nagbayad sa cebuana n anong petsa n ngaun walang paliwanqg yong agent ko pu...Read All
COMPLAINT #4152 - Customer Service Issues
RECIPIENT
KservicoI am writing this letter to complaint your other branch K SERVICO ROSARIO ORTIGAS EXTENSION PASIG CITY to non issuance of my or/cr..
I bought my motorcycle from them last FEBRUARY 19 2020. I'm still waiting my OR/CR up to now.....Read All
I bought my motorcycle from them last FEBRUARY 19 2020. I'm still waiting my OR/CR up to now.....Read All
COMPLAINT #4148 - Service Issues
Please customer care I had 9,000sh and I topped up to make 18000 so that I can pay for my package but up to now am off air so please help me because I don't have customer care number...Read All
COMPLAINT #4147 -
RECIPIENT
Welit TradingOn 24/5/2020 David Starkie made a payment of £31.24 = 53.75 BNDs for Birkenstock sandals as advertised on Facebook that day to be delivered to Qunta das Estrelas, Póvoa de Midōes, 3420-201 Portugal. To date they have not arrived - please inform as to their whereabouts....Read All
1 Reply
COMPLAINT #4146 - Delivery Issues
RECIPIENT
ShakeysThree of us ate at Shakeys SMBacoor Thursday July 2.
My complaints: my food was served BEHIND MY BACK and staff DID NOT EVEN TELL ME my food was already there. They expect me to TWIST MY BACK or STAND UP just to get my food cause serving tray was set up beside my companions’ table which is in my...Read All
My complaints: my food was served BEHIND MY BACK and staff DID NOT EVEN TELL ME my food was already there. They expect me to TWIST MY BACK or STAND UP just to get my food cause serving tray was set up beside my companions’ table which is in my...Read All
COMPLAINT #4144 - Service Issues
RECIPIENT
Converge ICT Solutions Inc.My problem is I already paid 3,500 for the past 6 months for installation and I think I'm already paid the installation so it must be 3,000 a month but still paying 3500 for the installation please fix this problem and explain to me everything, and why I'm paying for 3,000 instead 2,500 for installa...Read All
COMPLAINT #4143 - Billing or Collection Issues
RECIPIENT
Bradlows - Head OfficeMy name is Getty Tau. I bought a Sorento dining room suit from Bradlows in Midrand,inclusive of the delivery fee, the cost was R12 849.95 on the 06/06/2020. My furniture was delivered but the table had no legs, only the table top and chairs delivered on the 10 June 2020. We contacted Raymond (Consu...Read All
COMPLAINT #4141 - Delivery Issues
RECIPIENT
Converge ICT Solutions Inc.We would like to get a follow-up on our refund request. It has been more than a month already since we submitted our refund request. But still, no update yet.
Our subscription/account application is currently set to "onhold" status because on the day of the installation, they contacted us that th...Read All
Image attachedOur subscription/account application is currently set to "onhold" status because on the day of the installation, they contacted us that th...Read All
COMPLAINT #4140 - Refund / Exchange Issues
RECIPIENT
Vodacom - Head OfficeI went to the Vodacom Shop in East gate shopping centre on the 4th Jul 2020 at 12:30 i wanted to check why there a problem when i wanted to do an upgrade at the istore and the the staff told me they can’t assist me the the istore should assist me but my contract is with Vodacom not Istore and whil...Read All
COMPLAINT #4137 - Customer Service Issues