Consumer Complaint Database


SENDER
Teboho Madika
I bought the Kia Seltos EX 1.6 in Jan 2020 and sometime during the year, the rear left window started making a funny noise and was very slow going up or down. It was checked when the car went in for service at the Kia Edenvale in Dec 2020 and they ordered window runner rubber and regulator which wer...Read All
COMPLAINT #12651 - Repair Issues
SENDER
Marlon de juan daƱas
Mag lilipat po kc kami ng bahay sa may unahan Lang po NG Bahay namin at kailangan kudin pong ipalipat wifi po namin
Salamt...Read All
COMPLAINT #12648 -
SENDER
Errol Van Eck
RECIPIENT
Transnet
This Complaint has gone to the wrong service. Its not Transnet. It's Vodacom.
Sorry for the mistake...Read All
COMPLAINT #12647 -
SENDER
Londiwe
I bought 2 lunch meals at chicken licken Ormonde and the chicken no taste at all. I am so dissapointed because it wasnt the first time...Read All
COMPLAINT #12646 - Customer Service Issues
SENDER
Momoh Enaikhe
I was just defrauded of 45thousand naira through my sporty bet account,I've complained but received no answer...Read All
COMPLAINT #12645 -
SENDER
Fahmida Valla
On 30 January 2021 I went to the Norwood Vodashop to transfer my cell phone from my husbands contract to my name. There was still 5 months left on the contract and I accepted this. At the same time I asked them to increase the minutes to 400 minutes. They provided me with a quotation which I was fin...Read All
COMPLAINT #12644 - Contract Issues
SENDER
Waheed mejeed
Pls I have name mismatch
Mejeed waheed I want to change it to waheed mejeed...Read All
COMPLAINT #12643 -
SENDER
Majeed waheed
Pls I want to change my name to waheed mejeed...Read All
COMPLAINT #12642 -
SENDER
Michele Du Toit
I have cancelled my datacontract with vodacom since 2017. I went to the Woodlands vodacom store where they assisted me. They only managed to process the cancellation in 2018. I got an upgrade on my normal cellphone contract in October 2020 and they advised that the data contract seems to be active a...Read All
COMPLAINT #12641 - Contract Issues
SENDER
Tommie
I just need 1 simple letter that my account is clear and canceled and waiting 1 month and nothing happened ...Read All
COMPLAINT #12640 -
SENDER
Dr Fathima Essop Mahomed
I live in dadaville , Vereeniging and 7 weeks ago something went wrong cos all of a sudden i am getting intermittent signal and very slow internet speed. A technician was dispatched after 6 weeks of complaining. He told me that the tower that was providing dadaville with signal was moved n he can se...Read All
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COMPLAINT #12639 - Service Issues
SENDER
Tsholofelo Fanele
I've bought a Titania 5pce Headroom Suite, Rhapsody Taupe Fabric, Lucci Server Table and Corona 7piece Dining Room Suite in March last year. What hurts me the most is that I've spent cash on everything, the person who gained from me already spent her commission but I have to wait for my cash back fo...Read All
COMPLAINT #12638 - Customer Service Issues
SENDER
Geraldo Steenkamp
RECIPIENT
Sleepmasters
Good day i bought a king size bed December 2020 in Tsumeb, by delivery I noticed that the bed was damaged at all 4 corners.... I reported it to Fabiola and she assured me that by 11th of January 2021 I would have a new bed but till today nothing has happened.. I moved to another town now it's even h...Read All
COMPLAINT #12637 - Customer Service Issues
SENDER
Phelo Nomaza Mabaso
My mother's number has been suspended. This was due to an error I made from last year where I paid into my Vodacom old account which has been closed for over two years now. In January after realizing that I was paying to the wrong account I contacted Vodacom to inform them that I want the money that...Read All
COMPLAINT #12636 - Billing or Collection Issues
I had my kia clutch replaced in January. It still had a shutter on it. Took it back. The clutch and brake pedal was adjusted. Still same problem. Took it back again they say it's engine labouring. Took it to Stikland branch and they told me the throttle needs to be replaced and Stikland branch needs...Read All
COMPLAINT #12634 - Repair Issues
SENDER
Kabelo Sebitiele
Good day

I have spent almost 3 hours outside the shop while consultants are busy chatting to each other and not attending. I am asking for you to send someone from your office to pose as a customer and notice such incompetence. I am not happy at all...Read All
COMPLAINT #12633 - Customer Service Issues
SENDER
Errol Van Eck
RECIPIENT
Transnet
November month 2020 I visited Vodacom at Long beach mall to enquire about my upgrade. I don't remember if I qualified then or not, but was told that they have not yet received the new list of upgrades yet. Again I visited the shop in December and was told that I should rather wait for the new year a...Read All
1 Reply
COMPLAINT #12631 - Customer Service Issues
SENDER
Mpho Ramathudi
RECIPIENT
Transnet
My shipment has been with DHL epxpress for over a month now. I did not receive any notification about the shipment's customs duty payments. I had to go in person to check for the customs duty payments.I ended up paying customs duty but I still dont have my goods up to now.Everytime I try to contact...Read All
COMPLAINT #12630 - Delivery Issues
SENDER
Maxwell
too quick to return my order back to vodacom but failed 3days in a row to get it to my address!!k2435235 am disappointed ...Read All
COMPLAINT #12627 - Delivery Issues
SENDER
Nosipho
For me it's been a lot of messages like this an everyday as a loyal customer I shake and when I wan to claim my price it's another story. ...Read All
COMPLAINT #12623 -