Consumer Complaint Database

I send money to an MTN number on Monday the money has been deducted from my account yet the person hasn’t received the money so have send another one to the person so when I check my statement it was there as pending so please refund my money to my account
This is my number 0262970055...Read All

Timeline po ng process sa akin:

January 29 afternoon - I signed with the insurance company
January 29 evening - After checking MB's background, I decided to cancel, so nag-letter ako via e-mail
February 1 - Nag-message sa akin ang agent to visit their office
Feb 2 - I visited them, they asked ...Read All

My contract is ending on May 2021. I called in to request cancellation. The agent Kiloshni Reddy instead of canceling my contract, she upgraded it. I told her several times that I cannot afford an upgrade as I have another vodacom contract and I am presently unemployed. She blatantly said that she c...Read All

On the 22 Jan 2021 I Paid R7500 into my father-in-law Vodacom account instead of my own.
I immediately contacted vodacom account 0821946, I was advised to forward Proof of incorrect payment. This was forwarded to Zanele Masuku on the 22 Jan 2021. I was informed that it would take 7 - 10 working day...Read All

We orderd food on friday .at 18.35 after n long time we ask for the food.they told us the fish was frozen.we went home and at few minutes before 8 i called them.they deliverd the food after 8.the food was squashed.i will attached the photos....Read All

Poor customer service. U give us tel no. but we cant connect the call. I am from province of cebu. No field office where we can reach out our concern. ...Read All

Good morning.
I made payment for Dstv subscription for card number: 10195242325. Compact/HD extra view, N10,400.
I transferred N10,400 but I received a prompt informing me that the money I paid was not sufficient and I was to pay N10,500.
I again transferred N100 thinking that same will be proce...Read All

I have upgraded on the 6 January 2021
Which gives me data and monthly minutes
For the month of March I didn’t receive my 250 mins but have received my data
It’s now 3 days later and Vodacom has not resolved my issue.
I cannot make calls and have been calling Vodacom non stop
But still not...Read All

Itagalized ko para ma explain ko ng husto.bakit ang j&t hindi nagdedeliver door to door?kc dito samin mindanao particularly davao de oro yung ninjavan dati nagddeliver door to door or kung wla ka sa place mo hahanapin ka??!!bat ang j&t nagmemeet up lang??pano nalang yung iba gaya ko may work tas d m...Read All

You have escalated my fee with 20% which is not on .

My annual fee is meant to to up around May/June.

You've did the same the past 2 years .

I have contacted head office for admin to contact me and still no call back.

Please rectify this and I am expecting a call back. ...Read All

How to request relocation? I'm planning to transfer our internet connection to our new house.
...Read All

Went to get groceries last feb. 28,2021.It was really a bad experience at first I went to customer service to renew my perks card I was told to pay the renewal of 100pesos. So i went to the cashier i saw a long que. So i decided to get my needs first and again we were on a long que. They violated so...Read All

On the 20 february 2021 sportybet hack my account and stole Hundred thousand naira(100000) from my bank account...Read All

Account transfer

It's been 4 days trying to get my account transferred to the new complex that I have moved to. They keep asking for the same documents and I keep sending them but my electricity still not transferred. I give up
...Read All

I visited pep home mamelodi mams mall pep home..i wanted to buy the magnolia oils since they are on special..for R50 3 oils
Then the cashier told me that she was out of shopping plastic what i should do is buy the Big R16.99 blue bag that they are selling in order for me to parkage those oils.m buy...Read All

I just went to pep store (letsoho katlehong) branch to laybye clothes for my child... the lady who assisted me gave me a very bad attitude...Read All

Good day
I spoke to the lady Name by Shaquel, she confirmed to me that my order will be delivered today 02/03/21,i even called the number 0866000999 since morning today they said same thing, at 5 I called again they are saying different story that it's not today they don't know when. I asked Shaque...Read All

I'm very much disappointed.I bought the instant porridge when I opened it,it looking wet and not soft as normal,up until 2 Worms came out from the food.Im so unhappy about this, really this is dangerous for our kids ...Read All

Contacted Vodacom to cancel my two contracts with them. After paying the settlement amount and receiving confirmation thereof including confirmation of cancelling the contracts, my bank account is still being debited. Customer care says it is not their problem as cancellations did not put through ...Read All

Good day

I have requested that three of my contacts be canceled and the last payment was supposed to be going off at the end of August 2020. Untill date no one has addressed my issue or refunded me and the debit order is still going off. I have canceled the debit order and now Vodacom is threaten...Read All