Consumer Complaint Database

I bought the above mentioned product from Pep Lakeside mall on the 26th January 2021 and was completely dissatisfied with the product as it was slow and just not up to standard. I could not return it immediately due to my busy schedule but eventually on the 27th of February I managed to make time an...Read All

Purchase a laptop on Saturday 27 February and ran update. On Monday I worked on the laptop and it got stuck on one window and did not wanted to switch of and eventually it went of and put it on charge still this morning it doesn't switch on i had to buy the laptop for a new job i started so I need a...Read All

I have been trying to cancel an data account for 8 months since the contract started. I told them I am not interested in the contract and want it cancelled.

Twice I received lawyer summonses for payment while I never received an account (sent to wrong email). I paid that and after having troub...Read All

Can not believe that you are supposedly the best provider!! You keep harassing people someone over the phone to upgrade! never ending even at inappropriate times over the weekends. Are you guys so hard up?? I will upgrade when it suits me the best ...Read All

On the 15th of February 2021 I attempted to do an online upgrade with Vodacom. I recieved no confirmation call however the upgrade was processed. The courier had come to deliver the package however called the incorrect contact number. The package was then sent back to the vodacom warehouse in Pretor...Read All

Good day I ordered a microwave on the 16 feb 2021 I’m still awaiting my item 10 working days later emailed numerous times called to no response an still no item.disgusting slpppy bad customer service I want my product I paid for ...Read All

Good Day,

I had two contracts with Vodacom from the below numbers:

0662910299 - Should be closed
0823874380 - This one is current

My details are as follows:

ID : 8701260300087
Names : Rirhandzo Prudence Chauke

My query is on contract 0662910299:

On this above contract I had settl...Read All

I went to clicks in CBD Cape Town Strand Street and I bought medication from the Pharmacy and I was advised by the person at the till at the pharmacy that it would be R95.00 and once I paid for the item i saw that it came to R150.00 and i went back to the pharmacy and it was closed and i asked the g...Read All

I have bought Mabeline and lA girl products and was supposed to get a free gift as advertised.
However I was told there is no stock if free gifts. This is not the first time this has happened. I am highly disappointed and will not accept this again. It always is a problem to get the free gifts th...Read All

I come in SM SANLAZARO GLOBE on Dec.14,2020 to complain regarding my simcard has some one use it especially NETFLIX which I don't watch.I tell them to cut it and I get new no.And they said after 3days the new no.it will be active and they will cut the old one but UNTIL NOW THEY DINT CUT and I still...Read All

I have sent money for my mother on the 25th
then my mother sent one of my siblings to go and get the money for her

She was taken from pillar to post was told they couldn't help with no reason

till 16:11 on the 26 when all this happened i was with her on the phone

i told her to ask for ...Read All

I bought a cheap cell from Pep last year. About ten days ago it would not accept the charger cable. Getting it fixed would cost the same as a new one. I went into Pep Cell Northgate, saw a display phone in the right price range (R500) and asked if they had it in stock. I am partly to blame as I did...Read All

Iam have a makro account o lost my card January they couldn't provide me with one, now iam struggling to pay my account and also I don't get my statement and iam complaining about your poor service, I made payment January of 2000 and also 1000 February but no updates on that and it negatively refle...Read All

internet access not available...Read All

My right bubble popped after 6months of ownership. I contacted Nike.com who gave me the number for Nike SA JHB. I've tried calling multiple times to no avail. The automated voice keeps saying that I should call during working hours during the week. Which I did !!!! This is becoming really frustratin...Read All

I bought a leather sofa for AED 3500 about 3 years ago. Within 12 months its leather started to peel off. Now, it looks horrible as all the leather is gone. After buying an expensive product from PAN Emirates I expected some peace of mind but hasnt been the case. Could you please let me know what ca...Read All

Good day
On my credit report (Credit Expert), a Vodacom Sp is reflecting very badly. Firstly I had a cellphone contract with vodacom once before, with the number: 079 477 1543. I went into arrears, Vodacom handed me over to Hammond Pole Attorneys, I settled my account on 20 December 2019, attached ...Read All

On 13 Jan 2021 I asked Vodacom to temporarily stop my contract and put me on prepaid till I can get back on my feet, due to loss of income. Issue has been escalated a million times still waiting for a response. Now my debit order bounced and I'm suppose to be liable for fees...Read All

To date I have had no answer from Vodacom but their standard answer that "we will get back to you when we have feedback". Feedback is now long overdue...Read All

Bought streetwise remix with two stones but the drinks tasted like sparkling water.
I really am not impressed.
Date:01 March 2021
Time:20:03
Blue Hills shopping centre ...Read All