Consumer Complaint Database


SENDER
Milissa
I am disappointed in the service we have received from the Bluff Branch, our fridge started making a loud noise a week ago we contacted Thembi as she was the one we dealt with, she said she logged the complaint and that a technician will be in contact. Since then no one has contacted us the fridge i...Read All
COMPLAINT #12538 - Product Issues
SENDER
Criselda De Jesus
I want to complain the rider of my parcel name RODELIO ORCIGA. He did not deliver my parcel even if he is already in the building he did not trying to contact me. He told me that he is having a hard to contact me.. Having said that. He should ask our guard to contact me instead.. This happens many t...Read All
COMPLAINT #12537 - Delivery Issues
SENDER
Lerato Madigage
this network is seriously worsening you buy an airtime and it vanishes then they tell you that you have borrowed airtime whilst you know you recharge on a daily basis and you have wi-fi so entlik what is happening i guess my number is moving to MTN period buy buy useless network and your useless cus...Read All
COMPLAINT #12536 -
SENDER
Tarisha
I have cancelled already last year and vodacom has still debited me why cant anyone of these service providers just do their job properly
This contract needs to be canceled and I want a refund
I dont even use that number now

Use 083 303 8380 to contact me

My 8902220213085

I was told...Read All
COMPLAINT #12535 - Refund / Exchange Issues
SENDER
Erwin Delos Reyes
Please look into the calls I had with these reps, I was told by them that my request for site transfer is confirmed since my new address is serviceable and request has been forwarded to reliance team and awaiting job order creation. But last week I received an email stating that new address is NOT y...Read All
COMPLAINT #12534 - Customer Service Issues
SENDER
Patrick Lenard Jaynario
Sir GM and sir W A balita po sa cancellation nyo ? I got there yesterday, it got so ugly that nagkakasigawan na, galit kami galit din sila, ang rude ng mga agents at pati manager, pag kuhaan ng pera ambabait pero pag cancellation ang rurude, in the end pinagawa nila ko ng handwritten cancellation le...Read All
COMPLAINT #12533 -
SENDER
Jomari D Trabasas
Complain ko lng bkit pag mga tricycle na mga customer Wala maayos n parking ska bkit bawal kmi mag parking sa mga parking lot by 4wheels tpos mga driver n mga tricycle na namamasada cla pa may mga maayos n paradahan tpos binabawalan kmi sa iba tpos clang mga namamasada pwde mag parking sa pang 4whee...Read All
COMPLAINT #12532 - Other Issues
SENDER
Ma Liza D Manliquez
I am lodging my complaint against a delivery rider who attempted to deliver my parcel 28 February 2021 around noon time at Poblacion, Claveria, Misamis Oriental. I am located near Cagayan de Oro, Mindanao, Philippines. 

At 10:08Am, I received a message from JTExpress informing me of the delivery...Read All
COMPLAINT #12531 - Delivery Issues
SENDER
Owie Saturday
RECIPIENT
Patricia
I have make a withdrawal of 97,000k for the past 6 days.
And its still pending up til now.. I have no idea of what's going on.
Please I need my money.....please ...Read All
COMPLAINT #12529 - Other Issues
SENDER
Mavic Bermudo
Kahapon bago palang pumila sa labas ngtanong na po ako sa guard na pakicheck kung may stock sila ng medicine para kung wala d masayang pagpila lalo pat napakainit sa labas as in nakabilad ka sa arawan dahil wala man lang tabing si mercury puregold para sa mga customer nila sa labas wich is dati mero...Read All
COMPLAINT #12524 - Service Issues
SENDER
Bajabulile Hlongwane
I am sick and tired of the service that I get from Makro, Amanzimtoti
Bought an iphone with Vodacom contract from Makro, almost 18 months ago, had to take it back after 2 months because it wasn’t working, they took it for repairs but end up replacing it with another one and they claimed that it�...Read All
COMPLAINT #12522 - Refund / Exchange Issues
SENDER
Unathi Ratone
I gave 30 days notice for my contract cancelation in October 2020 but I'm still being charged R65 for a product I never agreed to nor want 0790254836

I have made it very clear in all my subsequent phone calls that I do not want any service from vodacom but you still have the audacity to debit my...Read All
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COMPLAINT #12521 - Billing or Collection Issues
SENDER
Aneesa Alli
I ordered 10 Chelsea outdoor chairs (along with 2 other items) online on 17/02/2021. The chairs were delivered on 19/02. I took off the plastic wrapping the next day and noticed that the chairs were full of marks and scratches. I called the call centre and the agent (Paballo Moloi) said that they wi...Read All
COMPLAINT #12520 - Refund / Exchange Issues
SENDER
Stephan le Roux
RECIPIENT
4Home.co.za
Ordered myself a trimmer online, took 3 days for the parcel to ship but apparently got lost ,after 2 days of non stop calls they managed to acknowledge my parcel is lost and will be replaced....
3 weeks later and still not couriered, always a next excuse and next promise that the parcel will be se...Read All
COMPLAINT #12519 - Delivery Issues
SENDER
Duhne Buys
My husband and I went for lunch. Ordered a platter for 2. Food took sometime to arrive. There was 6 people in total in restaurant. Fish was dry and could not be eaten. Food was cold. Calamari was tough and cold en the Chips was over cooked. Very disappointed. Waiter spilled lemon butter sauce on tab...Read All
COMPLAINT #12518 - Other Issues
SENDER
Pretty
Hi
I bought tv, bed and washing machine from you market street Johannesburg.the goods r damaged and I have lodged the complain several times seems like no one is interested in helping me instead I get insulted whenever I call the branch to find out whats going on they even tell me how young iam an...Read All
COMPLAINT #12517 - Refund / Exchange Issues
SENDER
Mpho Rapulana
RECIPIENT
PEP STORES
Went to Pep store Ladybrand in Free State on 2021/02/28 to go make inquiry regarding my laybye that expired on 2021/02/05.The lady told me that my laybye has not expired because it still there in the system,then I made her aware that according to my slip it has expired already,she called the other l...Read All
COMPLAINT #12514 - Customer Service Issues
SENDER
Dietrich Vivier
Clicks Soneike processed a fraudulent claim on 1 March 2021 to my medical aid Nedgroup Medscheme for an amount of R239.63 in the name of Cornelia (my wife). We have no dealings with the pharmacy for the past two months as we moved our business to DisChem due to pathetic service received from Clicks....Read All
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COMPLAINT #12513 - Billing or Collection Issues
SENDER
Dombo Nasser
Just won a receipt but it indicates failed yet I checked all teams had won.
Am requesting you rectify the problem.
I experienced the same problem and thought you rectified it but its again the very problem now.
So rectify it ...Read All
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COMPLAINT #12512 - Other Issues
SENDER
Stephen Alfred Ellis
My Doctor gave me a script for 12 months for Duotrav as according to him Covid allows him too. Clicks Nigel refused to load it saying Doctors cannot make new rules as they have their rules How can they alter my script to 6 months...Read All
COMPLAINT #12510 - Customer Service Issues