Consumer Complaint Database


SENDER
Goolam Hoosen Chayya
I am still waiting for the item in question
The stock is still available. At cash crusaders.
Game Center Plowkawne. Please resolve this to my satisfaction ...Read All
COMPLAINT #12472 -
SENDER
mdsoeb patel
RECIPIENT
PEP STORES
We reached store before closing time and the staff refused to enter
We had a pregnant lady together, even after request the staff banged the door on our face...Read All
COMPLAINT #12470 - Customer Service Issues
SENDER
Avuzwa Ngoma
RECIPIENT
PEP STORES
Today I visited pep in Montclair Durban, where I was attended by a Rude cashier (Mfanafuthi Mlema) who did not even understand what i was there for. He was quick to dismiss me and move on to assist another customer without even wanting to hear me out. It was disgusting. ...Read All
COMPLAINT #12468 - Service Issues
SENDER
Michelle Rumbaua
Last Feb 13, i redeemed a food panda voucher amounting to 1000.00 from my Sodexo Application, it was deducted from my account and i was given the voucher code, but when its time for me to use the voucher it seems that the voucher does not exist. I contacted food panda regarding the issue, and all ...Read All
COMPLAINT #12467 - Other Issues
Hi, we had the same experience po we were force to get the policy and d na namin alam nangyari kanina what happened is we were in the mall with my partner and sabi nila no commitment daw this is just for free raffle were we can win 150k ang galing nila magsalita, yung marketing strategy nila na maka...Read All
COMPLAINT #12466 -
SENDER
Mildred Lekwetse Makobe
I bought a 65ml aqva divina perfume e and I was supposed to get a gift as it states that if you buy any blgr over 50ml u get a bag only to be told that I must choose between a gift and 25% discount... But this is not what I was told at centurion but they did not have the perfume I wanted so I drove ...Read All
COMPLAINT #12465 - Sales Issues
SENDER
Lerato Dlangalala
In Sunday 28/02/2021 between 11h00 to 11:11:45 i arrived at the shop waited in line with 2 boys a male employee was attending the que, whilst on the que he asked what services i required today and i told him i wanted itermised biloing fir the past 2 months, he asked me if i was oaying fir such serv...Read All
COMPLAINT #12463 - Customer Service Issues
SENDER
Telle
I just want to complain the customer service representative and cashier sa may puregold pacita san pedro laguna napaka inappropriate ang attitude niya as customer representative we just ask lang naman kung pano/ano ang benefits ng card na sinasabi nila as a customer kinuhanan ako ng personal inform...Read All
COMPLAINT #12462 - Customer Service Issues
SENDER
Lizzie Nomathamsanqa Sicweby
I paid up my account on 13th November 2020 and got a confirmation email to that. On checking on Experian credit bureau I found out that the account is indeed closed, but January 2021 I got calls, text messages and emails that I must pay an outstanding amount of +-R600.00 and that I'm a month in arre...Read All
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COMPLAINT #12460 - Billing or Collection Issues
SENDER
Richard Reaport
We are the developer of Belvue Residential Communities located in Muzon, SJDM Bulacan and we are writing you this letter to explain to us the illegal installations of 5 internet connections to houses inside without prior approval from us, the developer.

The installations of these wires were hapha...Read All
COMPLAINT #12459 - Other Issues
SENDER
Toni rose de la pena
Please do check your delivery riders here in Baguio city where they are already getting a lot of complaints but there are no actions yet. They are rude and they do not even want to deliver the items to where they are supposed to be delivered. They are even rude that they talk back to their customers...Read All
COMPLAINT #12458 - Customer Service Issues
SENDER
Nelson Mobe Matheba
RECIPIENT
PEP STORES
On the 25th Feb I bought a device Mobicel Blink from Pep stores Wonderboom Mayville in Pretoria.I work as a delivery agent.Unfortunately the instrument couldn't meet my work expectations.I returned it for exchange(by adding money for another one)
Instead I received a sour attitude.Is it too much to...Read All
COMPLAINT #12457 - Refund / Exchange Issues
SENDER
Wura Makinde
RECIPIENT
Mr Delivery
I placed an order on the 27th of February for food the driver did not deliver my food and this is the second time this has happened to me. It is really unfair ...Read All
COMPLAINT #12454 - Delivery Issues
SENDER
Kwenzekile Ngidi
Bradlows responded on the 2nd of February 2021 confirming receipt of my complaint. They said they will get back to me after the lockdown. I don't think it is fair for them to say they will attend to the after the lockdown while their shops are in operation but it's a problem to attend to our complai...Read All
COMPLAINT #12453 -
SENDER
Trevor Poonsammy
Vodacom fibre support is the worst,internet has stopped working on Thursday morning today is Saturday ,I have phoned your support at least 5 times,my original fault log number is SR 210225-253477,every time I phone the support they say someone on their side cancelled the log and all they can do is ...Read All
COMPLAINT #12452 - Customer Service Issues
SENDER
Melanie van Niekerk
Every time I go into Clicks Mokopane, they charge items on prices not the same as on the shelves. Today again the cashier scanned an item twice. I told her that but she said I was wrong. When I checked my slip after paying, she did indeed scan it twice, thus I paid double for one item. This is ridic...Read All
COMPLAINT #12451 - Sales Issues
SENDER
Joshuamichael
This was exactly what happens to me last night all the money in my account was dedut from my keystone bank acc...Read All
COMPLAINT #12450 -
SENDER
Daryl Silao
I want to complain the rider of my parcel name Digi Oclinaria. He did return my COD parcel to the sender/shop owner. I've waited since last Wednesday for him to deliver my parcel #781376624625. Without even calling me, hence im a regular customer and he knew already about my whereabouts. That said p...Read All
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COMPLAINT #12448 - Delivery Issues
SENDER
Patrick Lenard Jaynario
Sir patulong po, what should i do, i feel that i got scammed today huhu i thought may presentation lang sila tapos nagulat nalang ako nung hiniram card ko at pinaswipe sakin, in short pinressure ako, i never said na kukuha ako ng insurance pero nandun na e. What's my first step to get a refund ? ...Read All
COMPLAINT #12447 -
SENDER
Glenda Edwards
I purchased a weadeater in December used it once and it stopped working. Returned it, was sent for repairs. Collected it and guess what??? it stopped working AGAIN. Returned it and waited 2 hours trying to resolve the issue,only to be told it must go in for repairs again. Pathetic service inferior...Read All
COMPLAINT #12443 - Product Issues