Consumer Complaint Database

Hi. I ordered something from shopee and J&T is the courier assigned yo deliver my parcel. On February 24, 2021, 7:28AM I received a text saying that my parcel will be delivered within the day. I received a text from your rider at 5:15PM saying he's already here (outside my house). Unfortunately, I w...Read All

I purchased Playtex bra's (2 pack) at the Silver Lakes store on 26 Feb 21 at 11:26. When I arrived home, I realised that I had taken the wrong size. I went right back to the store to return it (within an hour). The lady at Returns refused to take it back due to your non-return policy on underwear. I...Read All

For months we have been having wifi speed issues, which we have been addressing via a third party. 3 days ago the line speed got so bad that we had to approach vodacom directly. Since then, we have only heard that the issue will be escalated, with no feedback or resolve. Last night at 5pm the wifi c...Read All

i am here to complain about magnum product, i bought eggs for to 2 consecutive months and they were rotten
at the woodmead branch and i find this very disappointing because i have been a loyal customer for many years how is this going to be rectified going forward....Read All

Goodday
My name is Noma and I bought a tv stand at Ok furniture in one of your branches at Umzimkhulu on the 1st /12/2020 now I'm facing this problem its breaking into pieces and I've spoke to the sales lady and still waiting for the feedback as she said she's gonna pass the message to the manager ...Read All

My Daughter was approached in 2019 and told that there was a special for 6 Months for GYM and she will be paying R99. The person that was assisting her had no right to give a minor membership and lie by not telling her she will be paying R229 after 6 months .Now they say she is arrears for R1186.00 ...Read All

Planet fitness is by far the most unprofessional and useless GYM that i have ever come across. I have been trying to get assistance since last year November and even I have not had a single call center agent that has been able to help me with my queries. They all have an attitude, the gym I have sig...Read All

Amazing how many of these complaints are about the cancellation department. See my issue a few days ago. When will we get answers? when will we be credited? and when will they clear our credit records, that they have negatively impacted , to to their incompetency. ...Read All

We have paid R5000 into our account Cashbuild Rustenburg, to date the money is untraceable. We are busy with a project which had to be put on hold and we are even unsure to deposit more money in the account. All POP's have been send through and no response has been received....Read All

I have been trying to get the contract cancelled since November2020 . I have made numerous phone calls to Vodacom and have spoken to Angel, Paul and Simphiwe who all said the same thing that the cancellation is in progress and that they will phone me back and I will receive a reference number via s...Read All

I purchased a 55inch sansui smart tv on the 30 January 2021, I received a confirmation that it will be delivered with 3-10 working days. It's been almost a month still I have not received the TV.

I contacted bradlows head office but their consultants are not helpful they keep on saying the matter...Read All

I apply for converge internet service and they ask for security deposit and i paid 1500.however according to them the area is not servicable, i was told that i will receive the refund after 15 days. Its more than 15 days and i havent receive my money back.....Read All

Good Day

On 15/12/2016 I received an SMS from Vodacom VIP and it said I will be receiving R55 free Vodacom airtime promo every month. I have been receiving the airtime since then, yesterday on the 25/02/ 2020 I tried to make a phone call later in the evening and was told my services are suspended...Read All

Eternal plans has no more money yet staying in building that is so expensive ,you have the guts to pay the rent there.? Or the people's money.we are waiting for pay cheque even before pandemic....Read All

1151201189
- this is my tracking number MY-PH

To start with, my box took more than 30days, was told because of peak season. When my sister received the box, the box was open and the chocolates were distorted and EATEAN BY RATS!!!
Then I was offer 350RM (approx P4000 ) as compensation (partly m...Read All

bought a lawnmower from Makro, barely used and it keeps going off the entire time takes us 4hours to cut the grass. The entire engen came loose. Came into Makro Vaal store at 08:00. Just left now which is 09:22. On our arrival I spoke to Penelope Sello I spoke to her to return the item she was so bu...Read All

Please inform your management about your poor service and health safety protocols.

No faceshield while on duty yung guard nyo? Mukhang deffective pa yung thermal scanner nyo. Yung staffs nyo sa pharmacy around 5-8 ang dami pero nagkukwentuhan lang sa loob. Waiting yung customer nyo tatlo lang nam...Read All

Good day. My name is Kholofelo. Today 25-02-2021 I went to pep store at Grobersdal game centre to buy few items, when I was busy shopping I see the light that use battery. I bought it. Later on the same day I referred my friend to buy the light, I even accompany her to the store. While we were shopp...Read All

A really bad experience by Nurse Erika from Clicks in Mossel bay Mall (Heiderand). About 3 weeks ago I made an appointment to have my baby vaccinated at 11am today, February 25th. Got there and her door was closed and waited half an hour before she came outside only to ask me if we were waiting for ...Read All

irereklamo ko lang po sana ang isang cashier sa puregold aurora blvd.
cashier 158 Remilyn ang walang modong kahera.. sukli ko is 41.84 tapos sinuklian nya ako ng 41 pesos lang.. tinanong ko sya sabi ko bat 41? hndi sya sumagot nakita ko nman na may mga .25 cents sya sa kaha nya.. hndi man lang sya...Read All