Consumer Complaint Database


SENDER
Herculas Johannes kotze
Liked mentioned above workshop of mokopane kia have insufficient tools to measure brake pads and dics of car so no proof of really condition of brake pads or discs and no grease to grease rails of sunroof so they clean it do not put grease on as asked the morning prior to the service the morning.in ...Read All
COMPLAINT #12347 - Service Issues
SENDER
Cuben Naidoo
Good day,we have had numerous calls made to Roxanne regarding a lounge suite we had purchased last year September 2020 and have had issues with the lounge suite so we contacted Bradley at the chatsworth branch as we deal with our chatsworth branch but because they didnt have stock of the suite we wh...Read All
COMPLAINT #12344 - Customer Service Issues
SENDER
Goolam Hoosen Chayya
Still waiting ...Read All
COMPLAINT #12343 -
SENDER
Nombulelo Mubu
RECIPIENT
Tiger Brands
Sometime last month we bought cake flour at Checkers Nicolway in Brynston. Last week wanted to use the flour only to find it bad, it had threads and worms.
We called your customer service line on Friday 19th and spoke to some Liezel and gave her all the details of the flour and she promised to atte...Read All
Image attached
COMPLAINT #12341 - Product Issues
SENDER
Michelle VAn der Merwe
Last year November Vodacom phoned me for an upgrade on my data. The sales guy said that my account will never be more than a R1000 again. Then fast forward, my account went to R2300 December and then now R2000. I complained, asked them to listen to the recording since this was not was promised and w...Read All
COMPLAINT #12339 - Refund / Exchange Issues
SENDER
Eugene M. Asto
2 months no internet connection fully paid nman ako bakit ganun nag oonline pa nman mga anak ko tumawag po ako lagi di nmn ma contack ung mga number pahirapan dapat nmn maayos ung service nio sana maayos po agad ung internet nmin maibalik po wala nmn sira...Read All
COMPLAINT #12338 - Service Issues
SENDER
Rea
Good day,

To whomever this may reach I am in need of assistance as no one from Vodacom is willing to help me regarding this as it is above 30days that this matter has dragged. On 23rd January 2021, I had purchased an OPPO A15 from Vodacom4U at Southgate Mall from a salesperson Patrick. Prior to ...Read All
COMPLAINT #12337 - Refund / Exchange Issues
SENDER
Ilze Gottschalk
I was at your store in Ilanga Mall, Mbombela. I had a problem with my printer. As I came in, everybody ignored me, even though I was on crutches and struggling. I went to the tech counter. I sat there still being ignored. Eventually I ask if somebody could assist me. I was told that the Tech was on ...Read All
COMPLAINT #12336 - Customer Service Issues
SENDER
Alex Pagulayan
Hi we went to Puregold Bonifacio in Caloocan and bought one pack of pancit canton when we went home we just noticed the rate bite on the product...Read All
COMPLAINT #12335 - Product Issues
SENDER
masheni moshabesha
OK furniture Maseru Mall-Lesotho refused to help me close my deceased husbands contract. The manager herself dismissed and told me to travel many kilometers to the store which had initially opened the contract. She refused to scan the contract and other documents to the other store so that insurance...Read All
COMPLAINT #12334 - Contract Issues
SENDER
Sondliwe Mosia
On the 15th of February 2021,me and my wife went to bradlows in ALBERTON to open an account after been asked to do re application for the the whole week,on the 18th February 2021,the application was approved for 40k,and we paid the required deposit, on the 20th the store told us that our application...Read All
Image attached
COMPLAINT #12333 - Contract Issues
SENDER
Maria Concepcion Saberon
The cashier named Aira Luis Tabodlong was making a rumours against me that i am ill minded person. Please do some invistigation for this matter. Is it right to have a employee with a bad manners and wrong conduct. Hoping for your immediate action.

Respectfully yours,
Maria Concepcion Saberon ...Read All
1 Reply
COMPLAINT #12331 - Customer Service Issues
SENDER
Liddia Cummings
I have had internet for about three years or more, I have yet to see what I am paying for. It barely works, days go by no internet and whenever you call customer care or Mr. Sinclair all you get are promises of a technician and I am yet to see one. No technician comes,Your days are not being reimbur...Read All
COMPLAINT #12330 - Other Issues
SENDER
Kayzelle Melliza Morales
I lost my connection for about 3 days. I sent them an email many times.Created my own ticket and called support number that is not working I decided to finally go the nearest converge office in our area early in morning 9AM I gave them the last 5 digits of my acct number only to be told that the rep...Read All
COMPLAINT #12326 - Repair Issues
SENDER
Pinky Dukengceni
RECIPIENT
PEP STORES
I went to PEP Birch Acres on the 20th of Feb to make an exchange of Jeans I bought for my daughter as they are small, I lost the receipt and I was told they cant exchange it for me without receipt so what must i do with them as they are useless. And you staff are not friendly or have customer servic...Read All
COMPLAINT #12325 - Refund / Exchange Issues
SENDER
Dana Grant
It has now been MONTHS of going to your branches in Alberton & Vereeniging, phone every week BUT they still have not received the PROGRIP CHOCOLATE GROUT. Phoned your HEAD OFFICE many times. Promises, but no one even phones back. HOW DO I COMPLETE A PROJECT OR AT LEAST SET A TIMELINE FOR COMPLETION?...Read All
COMPLAINT #12324 - Sales Issues
SENDER
Sondliwe Mosia
On the 15th of February 2021,me and my wife went to bradlows in ALBERTON to open an account after been asked to do re application for the the whole week,on the 18th February 2021,the application was approved for 40k,and we paid the required deposit, on the 20th the store told us that our application...Read All
Image attached
COMPLAINT #12322 - Contract Issues
SENDER
Jefferson dimaculangan
Almost 3 years na po patay ang daddy ko bkit wala pa din po ang deathclaim nya?pls reply and give a valid reason...Read All
Image attached
COMPLAINT #12320 - Refund / Exchange Issues
SENDER
Elisa Gaa Cresencio
Good day!

Would like to follow up the status of quit claims of Elisa Gaa Cresencio with planholder No. 2-DY-02-069578.I've been doing follow ups with you yet we got no response. I was told that the claim will be released after a year the claim was filed yet its already 2 had passed but there's no...Read All
COMPLAINT #12319 - Guarantee Or Warranty Issues
SENDER
Johan Mare
Apologies, check my photo again. Employees name is Nancy...Read All
COMPLAINT #12316 -