Consumer Complaint Database


SENDER
Eze Nnamdi peter
I transferred money since last week Wednesday and it has been pending ever since.please do something please.i deposited 11320 and it didn't go through and i was debited.i have gone to the bank and they have messaged your customer service.please help me with my money.i want to use it to buy stuffs fo...Read All
1 Reply
COMPLAINT #12272 - Refund / Exchange Issues
SENDER
Benita Leukes
To whom this may concern:

I'm waiting for 3 weeks now to hear back from salesperson/manager at OK furniture store in Paarl. I've asked them to send someone to come look at the mattress we bought from them. I've send all neccessary documents and pictures that was requested and after a few follow u...Read All
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COMPLAINT #12271 - Customer Service Issues
SENDER
Eddie erick
My Name Eddie Alexander tell no 0739705188

Iam very disappointed with how I was treated at store in Bloemfontein when I request for my replacement card and also from your department. I explain I lost my card and I came with temporary ID as my wallet was stolen, the answer I got is that they canno...Read All
COMPLAINT #12270 - Service Issues
SENDER
Mathapelo Movundlela
We have been trying to get our couches fixed since late 2019. The couches starting peeling off within two years of being purchased. Since the warranty still applied, we went to the branch in Landros, Polokwane to get them repaired. We have physically visited the store and made phone calls to the bra...Read All
COMPLAINT #12268 - Repair Issues
SENDER
Kabelo Mongwe
RECIPIENT
PEP STORES
I wanted to open and account at pepcell pmulani mall i wait for a long line only.to be told i must wait another 30 minutes for the card becouse they stay far i waited all people were being helped while i stay aside kindly tell me why you tell your staff to put card far am so bored of your service...Read All
COMPLAINT #12267 - Customer Service Issues
SENDER
Babalwa Mbijekana
Hello,

On Saturday the 13th February I bought a fridge at Makro Montague Gardens. Up to today it has not been delivered. I phoned on Thursady, I phoned on Friday, I phoned today 22nd February, I'm still not getting good service. I left the message for my sales person to call back I have not recei...Read All
COMPLAINT #12265 - Delivery Issues
SENDER
Jean-Pierre Mandy
We were phoned today that our delivery will occur between 11.45 and 12pm. At 12.30pm we phoned to enquire what's happening. We're told driver is just quickly making a drop in Lansdowne and will be by us in Plumstead before 1pm. It is now 3.30pm and I'm still waiting.
I'll never order anything from ...Read All
COMPLAINT #12264 - Service Issues
SENDER
Phiwayinkosi Zulu
RECIPIENT
PEP STORES
Hi, I was at one of your stores pep empangeni-6471 to send a parcel however i recieved bad attitude from both staff member by the Name of Qondeni and the manager in charge. They both told me I should have sent the money to where the parcel was going instead of just waisting the time and money. I am ...Read All
COMPLAINT #12263 - Other Issues
SENDER
Maralu Du Randt
RECIPIENT
PEP STORES
I went to the pep home store at Glenbalad Kempton Park and request to send a parcel through the paxi service to Pep Warden They did everything but when they try to select the store Pep Warden it did not come up on the system I had to search for it on google I had to phone them from my phone to get t...Read All
COMPLAINT #12262 - Customer Service Issues
SENDER
Themba Mazibuko
Good Day,

My father took my car Kia Vryheid as there was a noise when we turn the steering. Service team assessed the car on the 8/02/2021 and they said it the steering rubber that worn out. They replaced that rubber that day but later the car steering was hard to turn, they started pointing to s...Read All
COMPLAINT #12261 - Repair Issues
SENDER
Nadia Jones
RECIPIENT
PEP STORES
On 01/02/2021 I wnt in to pep Stanford square cell shoo to buy 10 Telkom had to make emergency phone call,as I stood in the bank que the airtime didn't I phoned Telkom they told me its Mtn,I immediately went back and said sorry mam you gave me wrong airtime she flipped in a cheecky way saying I boug...Read All
COMPLAINT #12260 - Customer Service Issues
SENDER
Ojoh Chika Victory
I saw an Advatisment that say sportybet is giving out bonus, I followed the link which leads to my account partially hacked
Because I refused to send my otp code to them.
My point.. It is really very secured to use phone number as logging in requirements, letting fraudstars easy way to hack peo...Read All
COMPLAINT #12258 - Other Issues
SENDER
Nellia Almukhametova
I ordered the sofa from A to Z furniture, material of sofa is very bad smelling. And they don’t want to fix this problem ...Read All
COMPLAINT #12257 - Product Issues
SENDER
Goolam Hoosen Chayya
Price R3899. Took a picture of the product with barcode on it and it was marked for R3899. The price was 3899 but they were not very good and kept me waiting ...Read All
4 Replies
COMPLAINT #12256 - Product Issues
SENDER
Isaac
Please don't call this number am not a sportybet Agent, know one is paying for that job please... ...Read All
COMPLAINT #12253 -
SENDER
Nonkosinathi
I made a purchase of 2 Sansui smart tv 55inch on the 30 January 2021. I then received a message on the 8 February that my order will be delivered on the 10 February 2021 but that never happened.

I have tried several times to contact head office but the consultant gives the same response every tim...Read All
COMPLAINT #12251 - Delivery Issues
SENDER
Darren Parker
RECIPIENT
Tiger Brands
I bought a pack of Sparkles "Tropical Fruit" (Tiger Brands - Beacon). The packaging clearly advertises a seemingly equal distribution of green, yellow and red colours/flavours, yet inside the pack was only green and yellow sweets. The one and only red sweet was a misshapen runt about a quarter of th...Read All
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COMPLAINT #12250 - Product Issues
SENDER
Neo Lekoko
Good day

I would like to report that Lichtenburg branch for always not having stock. They let me pharchase bed and hoover knowing very well that they don't have it. I had to wait for 2 weeks for bed and now for hoover its 3 weeks. When I want refund they don't have money. They are not treating us...Read All
1 Reply
COMPLAINT #12249 - Sales Issues
SENDER
Enid wamuyu njuguna
Missing Audit 1 marks
Taught by madam Fiona jepkosgei.
Sep_dec 2020 trimester.
Reg no_18/03314...Read All
COMPLAINT #12248 -
SENDER
Pete Unwin
My wife went to Vodacom to down grade my contract only to discover that according to them I have upgraded my contract on the 15 Jan 2021 - impossible ! I live outside of SA , have not traveled to SA since 2019 August
How is it possible that someone from the Bytes Dept has authority to up grade my ...Read All
COMPLAINT #12247 - Contract Issues