Consumer Complaint Database


I paid 28000 for classic but u have given me Nova why?? ...Read All
COMPLAINT #12199 -
SENDER
C.A Pretorius
Poor service at cosmetic department, whilst making equiries about product. Your employee was more interested in her conversation with her colleague then in assisting me. It caused me to leave the store and do my purchases elsewhere. I must now strongly consider whether I would do business with this ...Read All
COMPLAINT #12198 - Customer Service Issues
SENDER
Winston Richards
I order a tablet but it get to me the seal broken and the tablet look old, used and no power (dummy item)....Read All
COMPLAINT #12197 - Product Issues
SENDER
Mrs Maria Koekemoer
On 20 Feb 20 at approximately 13:20, I bought a number of articles from your store, Shop 20 Eldo Square Shopping Centre, Willem Botha Street, Eldo Glen, Pretoria. Upon checking my receipt at home I discovered that I was charged twice for 1xmascara (essence) to the value of R63.95. This was not the f...Read All
COMPLAINT #12196 - Sales Issues
SENDER
Constance
Hi.

I'm filing a complaint regarding the treatment I got from Clicks on the 12 Feb 2021 on around 11h00. I'm 7 months pregnant.I was looking for perfumes and earrings. I then approached the door greeting my friend that was passing by the door beeper beeped.The security that was on duty then accus...Read All
COMPLAINT #12195 - Other Issues
SENDER
Sizwe Maseko
RECIPIENT
PEP STORES
Hi my is Sizwe, my wife bought a cell phone in Pep cell in Lenasia trade route mall n after two days she was not happy about the phone anymore because it switch off automatically n I took the phone and explained the issue to upgrade to another one they refused they said they can't change it...Read All
COMPLAINT #12194 - Refund / Exchange Issues
SENDER
Shaheed Carriem
Hi to whom it may concern
I'm very unhappy with vodacom and the way they deal with my issues. First of all I sign up in September 2020 for fiber and on the 06 October 2020 vodacom delivered router and a LTE dongle, since then I tried to get connected after numerous calls to vodacom I only got con...Read All
COMPLAINT #12193 - Service Issues
SENDER
Sarah h
This doctor is trash on itself. Commercial, lack of transparency...Read All
COMPLAINT #12192 -
SENDER
Hendrik Francois Theron Kaljee
To whom it may concern,

On the 13th of January 2021 I opened and approved a fiber contract SO210113-354558.
The installation scheduling link wasn't working to allow me to schedule an installation. After phoning 0821904 on a daily basis and installation team was sent to my premises on the 19th o...Read All
COMPLAINT #12191 - Service Issues
SENDER
DOHNA LEE BRITANICO
I understand that I failed to check the notifications of the parcel to be delivered today. This was because I am from night shift. The rider called me once and texted me once that he is already in the area. I already checked my messaged an hour later. I apologized for not being able to respond earli...Read All
COMPLAINT #12189 - Customer Service Issues
SENDER
Nelisiwe Thandi
RECIPIENT
Sleepmasters
I paid the warranty fee amount of R1150 on the 15th December 2020 to exchange my mattress until to date my mattress was not exchanged.

I lodged a complaint again saying since you are failing to exchange can you refund me, I was promised to be contacted within 24hours still until to date i was nev...Read All
COMPLAINT #12188 - Refund / Exchange Issues
SENDER
Russel Paracueles
Same here.. no SOA since installation.. called them 4 times and said that my concern will be escalated but nothing happened.....Read All
COMPLAINT #12187 -
SENDER
Maria Doreza Pestanas
Rider:Darrel Pagente 639677754477
Iligan City

Please j&t, your riders need a training handling customers.

I would not accept the parcel because its kulang. As i was double checking my orders in shoppee, sabi nya " marami pa akong idedeliver", with that arrogant face.
Sabi nya di daw nya faul...Read All
COMPLAINT #12186 - Delivery Issues
SENDER
Angie Lee Grace Joarque
On February 19, 2021 at 9 o'clock in the morning, I went to LBC Express in the branch at Ground Level, SM North Quezon, Quezon City, to request for a change in package claim. Instead of pick-up at LBC Ormoc, I request to change pick-up location to LBC Kananga, or to directly deliver the parcel to co...Read All
COMPLAINT #12184 - Delivery Issues
SENDER
Marissa B. AGOSTO
I am also scammed.to tell story short...i lost 70k.i informed it already to the one forced me name ladonza..i waited his reply...until now.please help me.i informed him asap..last nov 20 2020..my last date or due date..until now..no reply....Read All
COMPLAINT #12181 -
SENDER
Vella
I can help you get a refund soonest.

Please note that my services ain't free!

Contact me @ viccie***@gmail.com...Read All
COMPLAINT #12180 -
SENDER
Goolam Hoosen Chayya
I took a photo of the product with its barcode and with proper design and description.
Labels and and barcode exactly the but price was increased. I was disappointed with the outcome. It was at about 4.30pm today. I was there at 11.45am
...Read All
Image attached
COMPLAINT #12175 - Advertising Issues
SENDER
Sandile
Today I purchased 3 grill hakes for R246 and I was not issued with folks and knives and wipes. On the car I immediately contact the store and person on the phone was very rude, she said I must drive back from Margate hospital back Shelly restaurant just to collect folks, knives and instead of simply...Read All
COMPLAINT #12174 - Customer Service Issues
SENDER
Sesethu
RECIPIENT
PEP STORES
I was at Pep cell at Flagstaff to collect my parcel , arrive at 16:56 but they already closed the door , but there were 3 customers in the shop. I asked one staff member to assist me coz I need this parcel , she said they already closed and refused to help me. She said I must come back tomorrow with...Read All
COMPLAINT #12172 - Service Issues
SENDER
ANNE YAKOBETH
am a student at kca university . I had a complain concerning my course work: CAT MARKS, I raised the issue to the lecturer Mrs. Fiona and she promised to take action but in vain, and now that results were out it turns out she never responded ,I now have incomplete and I can't reach her she's been ...Read All
COMPLAINT #12169 -