Consumer Complaint Database

Kindly note that due to your staff at the Valley Centre branch in Craighall, Johannesburg, my whole family will no longer be using the Clicks pharmacy group for my monthly meds, nor will we be purchasing any other items from any Clicks stores in the future.

Floor staff are all wearing their lovel...Read All

I had done a layby a while back for a bed and had forgotten about it because I was gifted with a new bed and I was busy moving into a new home. I then visited the bluff on a Sunday and decided to cancel my layby because I no longer needed it only to find out that the store was closed early and all o...Read All

Hindi nakarating ang idedeliver sa akin na dokomento,d daw ako kilala.1beses lng punta delivery boy, d ba 3 beses dapat bumalik? para ipagtanong d man kilala ung name pero ung add.Kompleto at skol pa. Pumunta me sa mlapit LBC d2 smin nsa hub n raw. Now pra mailipat at mkuha ko need ko magbayad uli. ...Read All

There is a fraudulent account opened on 26August2020 which is in my names, and the time this was opened I was in Saudi Arabia with work reasons, this has actually affected my credit record so bad, I have mailed your draud department and been trying to call your customer service with no success. This...Read All

I had a upgrade with Vodafone in December we upgraded on the 5th December 2020. All documentation was sent on the 7th and then again on the 8th as there was a problem with samsung members. I called back to confirm if the documents have been received and they had confirmed all docs received and I was...Read All

Hi..i would just like to inform you of an incident in your Pep Cell Store in KATALE SQUARE in MARAPYANE...Your employees refuse to assist me in activating a rooter that i bought there...as the rooter was advertise , it said if you buy that ZTE rooter that is worth R 599 i will get some datas i boug...Read All

I returned a faulty printer for trepairs to the Tygervalley branch on the 11 January 2021. It took three weeks before anyone looked at the machine and when they did it need to be sent for further repairs. Last week the machine eventually was returned and on investigation I found that the machine tha...Read All

I took in my phone for repairs on the 21st of December 2020, I was told that I would get a call once the phone is back at the store but to date I have not got a call, the stores phone just ring with no answer. Pep brakpan station has the worst service regret ever buy a phone there. ...Read All

Same sa mother ko mam july 2019 nah mature. Ni isang tawag o text wala. D naman nasagot yung tawag namin....Read All

I have moved to Kimberley on a farm 20km outside Kimberley during July 2020.
There is no Vodacom signal at the farm only with signal booster installed by us privately.
My contract will expire during April 2021
I logged a complaint already for the first time on or about September 2020.
I was info...Read All

Yesterday i bought school shoes with the amount of 300 rands at pep store at Giyani as in today the next day of the purchase one shoe already has a line under it that even shows the inside so if pep doesn't help me as today i will soon capture the shoe and show all my friends and post it online im s...Read All

To Whom it may concern

Make : Sinotech
Serial Number : MO - Q081750

It is with disgust that I type this email before I make this go viral .

My dad purchased a Sinotech TV with a 5 year warranty .The TV decided 4 weeks ago that it had enough.
We watched TV the night before and when we swi...Read All

After my complaint I received the remainder of my data. I am satisfied now but hope that it'll never happen again....Read All

Good day,

I just want to let you know. I bought a nosh chocolate and it was the most disgusting taste ever.

When I looked at the chocolate after I took a bite, I saw the strangest thing ever.

The nougat part looked like brown bread flour but it was full of miet.
It looks as if the nougat w...Read All

Money was deducted from my account from sporty pay yesterday. And the same was done on my friend account. Please I want you to block my account for me with registered number 07032307528 and 08068066613....Read All

Renew contract in January 2020- Got Samsung A30. 4 months in repairs. Cost me money at vodacom Polokwane
Came back. Still not charging. ...Read All

Last year you sent us statement R60, we phoned vodacom and sent email September 20.As we did not have contract anymore, and number provided was not familiar,we received a demand letter, I phoned the 0115605222, Rubo gave me an old number which is blocked, and was top up number 0768128285.

Please ...Read All

My policy was supposed to be matured on JUNE 1, 2020, sad to say I came to your branch in Greater Lagro, Quezon City at 4M Square Building, Qiurino Highway, so I found out that your branch office is already CLOSE and I ask to the administration of the building where is your other branch and the lad...Read All

I was at tge store now they suppose to open at 9H00 as per note at the door. She(Uhuru) saw me after 9H00 at the door. She ignores me. Fine i cameback at 09H12. She was so rude to me i even asked her why she rause her voice on me as she is talking to her colleague. She wanted me to repeat the number...Read All

I stood at Maponya Pep for 15 more minutes before they opened, no 9h16, your store is still not opened, bad customer service indeed, no notice to say why they were not opening, could see your staff chatting at the counter ...Read All