Consumer Complaint Database

So disappointed in the service the drivers treating people like they didn't buy tickets no toilets and the the drivers dnt allow people to urinate at the garage while stopping it was my first time using this bus and it was my last time.......Read All

I ordered some chocolates to an area in Philippines which the customer service replied via email that due to covid, they are not a le to send to the site. I requested for a refund on 21 Dec 20.They replied that they will process the refund and cancellation. Till date, I have not received my refund t...Read All

About a Order of a Tivoli Tall Basin mixer from old stock. Had one with the correct code and details, was looking for the exact same one to use together on twin basin. On the same day I paid the tap and courier fees in full. They promised the tap would arrive in two day's. After two weeks, still not...Read All

Good Afternoon,

I visited the Vaal Mall dispensary on Saturday and was serviced by a young gentleman by the name of DC Duplessis and I the manner in which he serviced me was absolutely rude, unacceptable and very disrespectful. Upon confronting him he it turns out that he was irritated by the fa...Read All

Early in January we contacted vodacom to inform them that we will be relocating, we however are in the process of signing the lease. We know from previous moves it takes a month for vodacom fiber to reconnect when you have relocating. The consultant however insured us that it can take 2 weeks and we...Read All

Affidavit in connection with cancellation of Vodacom number 0820846395

On 4 February 2020 I, Maria Elizabeth Van Zyl, ID number 6305030076084, who is legally appointed to deal with all Vodacom upgrades and cancellations, send an email to Albert Nel in connection with cancellation of telephone num...Read All

I ordered a laptop from vodacom and it was delivered last week Tuesday and when i set it up i realized that there's fault on my keyboard. Two of the punctuations are swapped . Today i call in to require about an exchange i was told that they do not exchange laptops. I would have to send it back and ...Read All

To whom it may concern,

I bought a Samsung dishwasher from Makro on the 25/05/2015 with a extended warranty till the 25/05/2023,The machine is showing a error message 4C .

On the 08/02/2021 I phone your call centre to report it,with a reference #1374345,I have had no feedback from Makro So To...Read All

Were standing at the till to pay for goods at Incredible Connection, Weskus Mall, Vredenburg on Friday 5th of February 2021. The friendly and helpful staffmember who helped us asked Taneca (I assume she's higher in management as he) for the code of a product not on the system. She came back with the...Read All

Poor customer service, branch manager resigned, consultant used incorrect policy ( we had 2 policies)seemed like he didn't quite know what he was doing, and was thrown in at the deep end, waited on response from him, waited in the reception area for 2 hours (while ashes were put into the little coff...Read All

IN your newest catalogue on page 25 (valid 1Feb to 28 Feb 2021) The Tablet was advertised,went to the Alberton Newmarket branch,Was told the contact is expired,very unprofesional why do Incredible Connection Advertise it then?The sales lady replied that she will find out fron the Manager,that we ha...Read All

Hi, my name is Jerry Mutloane. I bought 42ltr LG microwave at Parys Bradlow cah on 2021-02-05. Sales person did not explain to me that only displayed one is in the shop. I visited the shop over three times and iam being promised and promised. I need my microwave or refund. My cell is 0839852729 ...Read All

I applied for two cellphones on the 19th of December 2018.
I waited for the delivery of the products but never received it.
I called Vodacom and was instructed to follow up and track via the courier service.
This frustrating process went on for weeks and I eventually got hold of the Vodacom cust...Read All

Someone took out a new phone/contract and accidental cover on my name. The socument show that this person used my details to complete the vorm but there is no signatures and no copy of ID, yet the deal was put through. This took place in October 2020. Vodacom deducted the payments from Oct 2020- Jan...Read All

I have submitted a refund claim 15 days ago with Mr Sashan at Joburg city auto, I have not received my money and I am in great need of my money but they seem to not care. ...Read All

My 325k was withdrawn from my account and up till now nothing is been done ...Read All

On the 8th of January 2021 I went to incredible connections and SouthGate shopping centre mall to return my Skullcandy method wireless earphones that was still under 1 year warranty one side was faulty today is the 15th of February 2021 more than 21 working days later and I have still not received a...Read All

I went to Tygervalley shop on 3.2.2021 because on whatsapp call I could not hear ph ringing or the person when they answered. The gentleman was polite and worked on it and gave it to me. I could not hear any difference in the noisey shop and when I came home there was no difference.On the 11.2.2021 ...Read All

Location:Legazpi, ALbay
Rider:Gerald Esplana
Contact Number: 09397522207

I got two parcels which were about to be picked up by Feb 12. Since I will not be around by the said pick-up date, I requested my staff to anticipate J&T on my behalf. He did call me by 12:21PM, and since number is unknown...Read All

hiiiiiii i am spider from Arg. I would to ask you what kind of games do you like playing?? My favourite games is diablo rpg...Read All