Consumer Complaint Database


SENDER
Nomthandazo Pamela Luthuli
Following up on my complaint which was logged on the 4th of February 2021, for Bradlows in West Street Durban, about my coffee table which was fetched at B711 Umlazi, Durban by your JDG CHAIN Services to be repaired or fixed on rhe 25th of October in 2019. I had only received from Bradlows Customer...Read All
COMPLAINT #12167 - Repair Issues
SENDER
Priscilla offei
Hi, please I tried to redraw money from my account but they said my account has been locked for Temporary. Is been almost 4months now it has always been that. Is still not unlocked....Read All
COMPLAINT #12165 - Refund / Exchange Issues
SENDER
Wandisa
RECIPIENT
PEP STORES
I was at pep clothing magalies hills shopping center, I received such a bad service given by a lady called Lucia,she didn't have change in her till instead of communicating with me as a customer she gave me attitude and she was just sour, I felt as I was begging not even buying I feel like I'm not w...Read All
COMPLAINT #12164 - Other Issues
SENDER
Kirsten Reid
Good Day

If you may please refer to the emails below and the timeline to prove the appalling service received from DISCHEM. Please note that I am emailing on behalf of my mom because she’s had enough of empty promises. After doing the covid test, the results were promised in two weeks, obvious...Read All
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COMPLAINT #12163 - Customer Service Issues
SENDER
janine hilotin
same here August, 2020 i paid the initial payment but then installation was cancelled due to no available port in our area...Read All
COMPLAINT #12161 -
SENDER
Dan jumbo Nengi Marvy
I sent a package on Mon 15th February 2021 and I was promised that within 3days it will be delivered.
The goods is yet to be delivered and it's Friday the 19th February 2021.
Tracking i.d : 1019031706...Read All
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COMPLAINT #12160 - Delivery Issues
SENDER
Siwinile
I paid up my account in December last year, an amount of about R1600 was supposed to be debited. Bradlows debited the normal amount of R2154, now looks like it's a struggle to get a refund. I am the account holder, but the debit order went to my sister's account. Can we please have our money back? ...Read All
COMPLAINT #12159 - Refund / Exchange Issues
SENDER
jennifer lomocso
hi i would like to file a complain with the delivery charges in puregold tagapo santa rosa laguna..you know most of your customers owns sari sari store.everyr 20kls of order u charged for 175 pesos im a mom of three and im relying to delivery services at this time of pandemic specially for my sari s...Read All
COMPLAINT #12157 - Delivery Issues
SENDER
Besiru muhammed
Someone I don't know have and access to my bank account and transfer money from my bank account to my to my sportybet account with sum of 450k pls sportybet help me out pls...Read All
2 Replies
COMPLAINT #12156 - Other Issues
SENDER
Ayo
RECIPIENT
Patricia
This is a week now that have withdrawn my money from Patricia app but have not been credited, have send many messages to there support but no reply. On IG comments are disabled on there page, this is crazy and I see it as Scam...Read All
COMPLAINT #12154 - Refund / Exchange Issues
SENDER
Giona Lacana salvilla
I ordered 6 coffee and 1 french fries through the app.. i paid via gcash, when the delivery arrived the driver told me order was change because coffee is not available.. i asked about the money i paid for the coffee and he said it will be refunded.. i contacted support and they said 1-3 bz days... I...Read All
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COMPLAINT #12151 - Refund / Exchange Issues
SENDER
Tinyiko Maswanganyi
I just noticed monthly debits of R67.00. I went to Hazyview Branch on 17 February 2021 at 13:30 for verification, and was informed that the employee, S. Makamu, working at Acornhoek branch processed the transaction (Policy No.AL6172290X1). I view this conduct fraudulent and unconscionable. I was inf...Read All
COMPLAINT #12148 - Billing or Collection Issues
SENDER
Christian Reichert
RECIPIENT
PEP STORES
Pep in Jacobsdal Free State has terrible service. The staff are always sitting around chatting to one another or having guests at work. There is always a long line and only one till open. This pep has really gone backwards after the manager was let go.
I will not be shopping at pep Jacobsdal again...Read All
COMPLAINT #12147 - Customer Service Issues
SENDER
Steve Dawson
BMW Finance incorrectly ‘wrote off’ my vehicle on my licensing documents and is now not responding to emails sent to Customer Services. Seems my now drastically devalued vehicle is worth anyone from management returning a call or responding to the mandatory email procedure???...Read All
COMPLAINT #12146 - Customer Service Issues
You can try calling them thru their telephone number posted on their website. Or you can try messaging them on Facebook. If you still cannot send your email, I think it is better to call the main office, so the management is immediately notified of your intention to cancel.

What happened with me ...Read All
COMPLAINT #12144 -
SENDER
Lindokuhle
RECIPIENT
PEP STORES
Good day.

I was collecting a paxi delivery and I asked where to collect the package and the lady told me there's one line for everything and bare in mind it was my first time, had I known I wouldn't have asked. The one at the till also had a bad attitude, she didn't even let me know we were done ...Read All
COMPLAINT #12142 - Customer Service Issues
Card number 02036773569
Disconnected before expiry date.paid on 5/2/2021.
...Read All
COMPLAINT #12141 -
SENDER
Beulah Hyman
On 10 December 2020 I upgraded two contracts with Vodacom. I was informed I would receive R1000 online shopping voucher for each contract. This would be sent via sms in the first week of January 2021. On 25 Jan 2021 I called Vodacom to enquire about my vouchers and was told my query would be esca...Read All
3 Replies
COMPLAINT #12136 - Contract Issues
SENDER
Sharon Mbuelo
I bought a laptop at Incredible connections on the 17-08-2020. After a few months of using the laptop, the screen cracked and I hurriedly returned it for repairs. In arriving the store i was utterly ignored as if they dont see me. After some time the technician showed up and I explained the problem....Read All
COMPLAINT #12135 - Repair Issues
SENDER
Huzair Khan
On the 23rd or January I made an online purchase for a TV to be delivered within 3-10 working days.
On the 8th working day I noticed that my online tracking status had not changed and that tracking was not available so I called into the contact center and was given a complaint reference.
A little...Read All
COMPLAINT #12134 - Delivery Issues