Consumer Complaint Database


SENDER
Farheeza Malick
Hello

To whom it may concern vodacom fibre has the most crappy service ever

I applied for fibre in Jan , there was a sales error by consultant and wrong routers was delivered
I also received the fee LTE router to use in the meantime which the allocation was taken away then I had to call sev...Read All
COMPLAINT #12315 - Customer Service Issues
SENDER
Delia Williams
Since January struggking to get money back several mails sent with no response mail of proof of payment sent to popavodacom.co.za sent and also to a zanele masuku mail but no response ...Read All
1 Reply
COMPLAINT #12314 - Refund / Exchange Issues
SENDER
Clement Kibisu
Today 23/02/2021 boarded a Kikuyu bound bus KCW..at 7 pm.This is a bus I have used uncountable time and I am very familiar with the conductor.
I gave the conductor ksh. 1000.He gave me Ksh.20 and proceeded backwards.I assumed he does not have enough change so i relaxed .He went back and sat at his ...Read All
COMPLAINT #12312 - Refund / Exchange Issues
SENDER
Roger Lindsay François Marié
Mo dans bus en direction port Louis la tour Koenig ene madame ek so bébé dans le bras demande chauffeur port Louis chauffeur la nek réponde pane mettre dans indication si port Louis sa kouma dir une dérange li kan p demande li si port Louis sa b si dimoune la pa Kone lire ou si li pa p trouver b...Read All
COMPLAINT #12310 - Customer Service Issues
SENDER
Owen Witbooi
Good day

We took up a promotional offer between Vodacom and Samsung for the S20 Note and S20 Note Ultra 5G during September 2020. The promotion included Samsung TV units. I now believe that I have been scammed by Vodacom and Samsung. Its been 6 months of numerous follow-ups to Vodacom (Vodacom 4U...Read All
COMPLAINT #12307 - Sales Issues
SENDER
Shiella Mae Tipon
Lahat tayo pare parehas mag kaisa po tayong lahat para mabalik pera naten. ...Read All
COMPLAINT #12303 -
SENDER
Lourens
We handed-in our water-dispenser to repair a water leak, This unit has been kept in mint condition at home, absolutely no markings, scratches and hot and cold water signs were VERY clear NOT FADED at all. Received the dispenser back today after 3-4 long weeks, and what a disappointing surprise to no...Read All
COMPLAINT #12301 - Repair Issues
SENDER
Virgil Consul
On the 26th of January I selected to upgrade my contract with the S21 plus on a smart 1 g 75 min 24 month contract for R949 a month with a travel charger and the Samsung goodies as per the pre-order agreement . The order was processed but the phone delivered was the normal S21 on the 28th of Jan . ...Read All
COMPLAINT #12299 - Sales Issues
SENDER
Sam
RECIPIENT
PEP STORES
On Tuesday last week 16th February 2021, I bought a few items for my daughter from Pep Elgin Mall in Birchleigh, KemptonPark. To my arrival at home I discovered that some items were small in size but one vest out of the two bought was worn by my daughter so it got stained, so I couldn't return it. O...Read All
COMPLAINT #12298 - Other Issues
SENDER
Marinda Vermeulen
RECIPIENT
PEP STORES
Look at the rubbish outside PEP STORES
This happens all the time!!!!!!!!!!
Could someone please invertigate
It's embarrassing
Send me a email address and I will sent you i photo. ...Read All
COMPLAINT #12294 - Delivery Issues
SENDER
Emmanuel Femi
RECIPIENT
Patricia
I traded and needed to make a withdrawal from my Patricia account could not make withdrawal when I tried again I could not login my account anymore ...Read All
COMPLAINT #12291 - Service Issues
SENDER
Marius Cronje
Took a contract with Calvin at vodacom northgate mall. Mecer guru laptop. Told Calvin i need a laptop that has office 365. When i got home its asking a product key for office and im getting a bunch of stories each time just to delay. I need this sorted out ASAP or my contract cancelled. Aparently th...Read All
COMPLAINT #12290 - Contract Issues
SENDER
Ebrahim
I have insurance with vodacom, my phone fell and stopped working, now I’m told they can’t fix it but I have been a loyal customer with vodacom for so many years.
I called 0821952 and spoke to Barbara Kutemela who is the most rude person I spoke to and unhelpful , she works against me rather th...Read All
1 Reply
COMPLAINT #12289 - Repair Issues
SENDER
Promise
RECIPIENT
PEP STORES
I have the problem with pephome ilanga mall, they have a problem with me when I post my parcel .. it happen 3 times with the same ladies I think their shift are the same unfortunately I dont know their names because they did not have name tack . But I can describe one ladies who was on duty tod...Read All
COMPLAINT #12288 - Product Issues
SENDER
Jaco
I bought a jvc 65 inch smart tv from bradlows welkom in july 2020
From the start there was a dot on the screen, i phoned the manager and said i dont want to open the tv so ill live with the dot. I asked her that if the dot got worse if i could phone her and if she would help me, she said yes of cou...Read All
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COMPLAINT #12287 - Guarantee Or Warranty Issues
SENDER
Rahema Dadabhai
Got a call from VVM on the 19th Feb 2021 regarding an urgent legal matter concerning my Vodacom account. I owe Vodacom R87-16, which I took full responsibility for. I have also made the consultant aware that I would pay this amount along with the R696-00 which was due at the end of this month. Payme...Read All
1 Reply
COMPLAINT #12286 - Contract Issues
SENDER
Jason
RECIPIENT
Patricia
I used the p2p withdrawal over 1week now and it's marks successfull but my account is yet to be credited. I tried calling no answer I sent a mail no reply 199,600. Username. Jasonability ...Read All
COMPLAINT #12281 - Other Issues
SENDER
Lorna Cunanan
Pantransfer po Sana kami ng wifi namin sa new house na nilipatan namin NGAYON, Kasi need ng wifi at nag online class po ako. Salamat....Read All
COMPLAINT #12280 -
SENDER
Emmanuel
Hi There, could someone consult me regarding fraud and company ethics at Makro Carnal mall for one of the sales manager,
...Read All
COMPLAINT #12275 - Service Issues
SENDER
Johanna tshabalala
Am Johanna tshabalala I bought sofa February 2020 at bradlows shop throntree view plaza block xx Soshanguve and I have finished my instalment
I found this sofa very uncomfortable ...Read All
COMPLAINT #12273 - Product Issues