Consumer Complaint Database


SENDER
John Paul Panton
I requested to receive a call from foodpanda about a voucher that was not sent to me within the agreed time frame. I received a call from a representative at foodpanda whom was very rude and wouldn't let me get a word in our conversation. Then, when I insisted to speak she hung up on me.

I've att...Read All
Image attached
1 Reply
COMPLAINT #12381 - Customer Service Issues
SENDER
Victim2020
Vodacom company need to take the closer look to their own employees especially in contract department, there is a serious syndicates of fraudulent cases happening and there is no way on earth that the fraudsters are on their own, a lot of fraudulent cases have occurred and the management is not easi...Read All
COMPLAINT #12379 -
SENDER
Goolam Hoosen Chayya
Still awaiting response. Please assist
The stock is still available at Game stores Cash Crusaders. Polokwane
...Read All
COMPLAINT #12378 -
SENDER
Winmarc Escalante
A staff from LBC jaka plaza branch named REY FREGOLES decided to close the branch at an earlier Time than the regular Operating hours just because they have PENDING TRANSACTIONS. ...Read All
COMPLAINT #12376 - Customer Service Issues
SENDER
Claudette Janse van Rensburg
This salesperson has not been patient at all, I had alot of questions on a Duster, which as I am living in Bloemftontein would be expected, as I wont see the car untill I buy it. He told me I have a 'houding'. Now this is not at all what I expect from a salesperson, and if I as a client have quest...Read All
COMPLAINT #12375 - Sales Issues
SENDER
Stratis Voyatjes
I have been dealing with Zanele as well and she fails to respond to mails or phone calls

Vodacom is way too big for its own boots ! ZERO customer service ...Read All
COMPLAINT #12374 -
SENDER
Beulah
I have been trying to get the contract for the above mentioned number cancelled since 15 February. I have made numerous phone calls to Vodacom and have spoken to Anele, Queen and Simphiwe who all said the same thing that the cancellation is in progress and that they will phone me back and I will rec...Read All
COMPLAINT #12371 - Other Issues
SENDER
Jeffrey Dalena Capili
Travel agency send the document to me but until now I did not receive, I checked in the tracking still in the padre faura here is the tracking number 27036100604, please deliver again here is my number 09958461995...Read All
Image attached
COMPLAINT #12370 - Delivery Issues
Better to move on and recoup the loss from better investments. Initially thought of reporting police, then decided better not to waste time....Read All
COMPLAINT #12368 -
SENDER
Paulina Rooi
I was doing shopping at the vaal mall dis-chem at vanderbiljpark and I was in a queue waiting to make payments, before it was my turn to make payments I saw a flavored drinks in a fridge next me,while was taking them out of the fridge the cashier called and my daughter pushed the trolley and head t...Read All
COMPLAINT #12367 - Other Issues
SENDER
Jonamarie
RECIPIENT
Globe Telecom
An employee from Globe assisted me on my postpaid application and asked 8k in exchange of 1 day process and product delivered to me the next day. I never received the item and my money was gone. The employee name is Sirius Langkay. ...Read All
COMPLAINT #12366 - Refund / Exchange Issues
SENDER
Robert dela Cruz
Shopee customer service rep is of no help at all. Points me to the payment portal while i made the transaction with shopee. It is their problem that the transaction did not push thru. The money is also in their side so why point me to the payment portal. I did not get a refund, this is my second tim...Read All
COMPLAINT #12364 - Refund / Exchange Issues
SENDER
Eugene m Asto
2months na kong walang internet fully paid n ko anu ba yang serbisyo ng converge sayang lng binabayad ko tapos ang hirap nio pang makontack wala kau care sa mga customer nio wala nmn problem kundi pinutulan nio lng ako tapos hindi nio na binalik kung ganyan tuluyan nio ng alisin terminate nio na pra...Read All
COMPLAINT #12363 - Customer Service Issues
SENDER
Craig Starling
I am Cheslyn(Craig) Starling I'd no 7201185121081. In September 2019 i have done an upgrade on the no 0662051800 for a Samsung J4 Core for my wife. 3 months later in December the fone started giving problems. The fone were freezing and did not want to switch on. I took it back to vodacom where they ...Read All
COMPLAINT #12361 - Guarantee Or Warranty Issues
SENDER
Bhøss khîd
I won a home bet Barcelona vs elche the scores was 3 to nil against elche but they told me I lost and the outcome was draw why ??...Read All
COMPLAINT #12360 -
SENDER
Aissa
I had the same issue! I guess it time for a change! Make a formal complaint against this company! Money doesn’t pop up in our wallets, its hard earned!...Read All
COMPLAINT #12355 -
SENDER
Jacqueline Enofre Dizon
My Mother's pension plan was supposed to mature on July 26, 2019 with the Contract No. EP-0000001665, I contacted Ms. Marie Santos and she told us to wait 6months-1yr to process the said plan. After 3 months I contacted her to ask about the plan of my mother, she just answer "On process pa po Mam, ...Read All
1 Reply
COMPLAINT #12353 - Other Issues
SENDER
Cornel Wessels
Job no:127297
i took my connex tablet in for a damage insurance claim on 30/12/2020 and recieved a sms from insurance that its been authorised on the 16/02/2021.
Unable to get feedback as to the process from staff at Canal walk branch.
Its been almost 3 months and still nor repaired....Read All
COMPLAINT #12351 - Repair Issues
SENDER
Melissa Lorenzo
I called you contract cancelation dep on 27 Jan to cancel my contract. Lerato informed me I have to call back 24 Feb and not once in the call did she advice of the 30day cancelation period. When I called in today to cancel they advised that I will be liable for payment for the next 2 months. Please ...Read All
COMPLAINT #12350 - Service Issues
SENDER
Erwin Quinain
Good day LBC , I am Mr. Erwin S. Quinain with ref. # 173449700157. The messenger told me to deliver it by late 5pm today , I gave instructions to the delivery man by 1pm I am just at home and promised to deliver it by 5pm today but despite my text from the delivery boy no answer. I am a very busy pe...Read All
COMPLAINT #12349 - Delivery Issues