Consumer Complaint Database

The website has not specified anything about annual car registration. I believe the car I bought from Valle Verde is inclusive of FREE three years registration. Please contact me through my email- sinea***@gmail.com...Read All

I sent a package last January 7, 2021 in Davao City to our office in Manila. And when I checked our office if they already receive the package, they told me that they have not receive the parcel.
I inquired to the online delivery tracker of J&T and noted that the package arrived in the Makati hub l...Read All

I sent a package last January 7, 2021 in Davao City to our office in Manila. And when I checked our office if they already receive the package, they told me that they have not receive the parcel.
I inquired to the online delivery tracker of J&T and noted that the package arrived in the Makati hub l...Read All

I canceled my account at vodacom a montago and now all of a sudden the account was upgraded without my convent. The women I spoke to said that this account will be canceled as arranged and she assured me that I don't have to worry about a thing. I have been a customer at vodacom for more ten 20 year...Read All

Am very disappointed in paxi,since 9 February 2021 waiting for my parcel is tried to contact customer care,i have use Facebook and what's but no help,when i tracked the parcel is still in Johannesburg hub ...Read All

I have paid visit to your shop in Dann Rd, Glen Marais on 2March 2021 late afternoon to echange 2 items. Supervisor was NOT the most friendly and I had to repeat twice what I wanted to do. I felt terrible and wanted to leave as I felt like a criminal! This lady do not deserve this position. The ca...Read All

Good day.
I would like to know why your store in Longbeach Village has the advertisement for printed folding chairs for sale. When you go into the store and enquire about the chairs, you get told that they dont stock it and will not order any for you.

So why have the large window advert of somet...Read All

I recently purchased 2 Packets of Damascus noughat in the berry delight and original the 150 Grams Packets with individually wrapped. It is very sticky and half the noughat doesn't come out but rather sticks to the wrapper packaging. ...Read All

On the 4th February i actioned a upgrade online, when i checked out th price was incorrect, i immediately logged a query & called in & spoke to Cherylyn who assured me tge deal was still available online, informed me of all i expected to receive would be included including, the calls are recorded so...Read All

Clutch was replaced by kia Stikland. Still have shutter on clutch. Took car to Tableview branch. They say clutch wasn't fitted properly. Had car there 3times by Stikland. They say it's engine labouring. Car also cuts out. Stikland says it's the AC that causes it. Tableview says it's the throttle nee...Read All

The cashier at Khayelitsha Mall Pep cell at 15hr46 till number 2 was rude to me , you cannot give customers attitude unnecessarily ....Read All

I have the same problem, now lodged a complaint against vodacom
...Read All

Good Day

My 2 year contract with Vodacom expired on 08 February 2021. They called requesting extension of the contract or lowering of it to a lower contract. I declined it on the grounds that I have a second work mobile with unlimited air time and data. To my shock I discovered today that VODA...Read All

My contract 0020231171564 are still on hold they didnt update it after the installation last january 11,2021, I lost my internet connection since yesterday march 2,2021 So called on the customer service they said that the account number 0020231171564 are cancelled but they install it last january 11...Read All

I have a debit order for R213.99 coming off my business account monthly. As far as I am aware I receive NO services from Vodacom as I have ported all the Vodacom contract to MTN (due to high data costs and very poor customer service).
Nobody is able to tell we what this debit is for or which number...Read All

My contract 0020231171564 are still on hold they didnt update it after the installation last january 11,2021, I lost my internet connection since yesterday march 2,2021 So called on the customer service they said that the account number 0020231171564 are cancelled but they install it last january 11...Read All

Pep store based in kwathema square made me join a long queue while heavy pregnant. The consultant assisting me was Jeannette she went to the back to confirm with her manager lorraine. I believe the policy is that pregnant women are first priority. I was so dissatisfied and exhausted from the long q...Read All

Good day,

I had the worst experience in my live today. The service at the Dispensary is absent. Only 2 pharmacists and nobody at Self medication. I got my cronic medicine from the day Clicks Brits Mall opened. However, today was the last.

Once again I have to emphasize the service was path...Read All

I played a game on 28/2/2021 Sunday and I won all played games but they refused to cash me out till now.
They even made a game that as already been played and was won pending telling me cashout unavailable. Please help me...Read All

On 22/02/2021 I lost fibre connectivity I called #Vodacom111 and I ws allocated SR210222-239374. Remote assessment ws done & I ws informed a technician will be sent to resolve the problem. Its been a week without internet & no technician on sight. Everytime I call Vodacom Data I get told someone wi...Read All