Consumer Complaint Database


SENDER
Deon Grobler
Hi,

The settlement letter in question. Someone contacted me this morning about an outstanding amount and claimed that I have last paid my account from September last year.
I have settled this account - see your settlement letter and have attached the proof of payment from standard bank, please ...Read All
COMPLAINT #12686 - Billing or Collection Issues
SENDER
Kurt Smith
RECIPIENT
PEP STORES
We were at Pep Robertson, well we wanted to Send Cash. As we proceeded i recognized that the cashier is speaking in really rude manner, besides that she was very impatient with helping us. She was at till 6. Her service was really very weak. I didnt feel like a customer at all....Read All
COMPLAINT #12685 - Service Issues
SENDER
Mlathlegi Charles Mosalo
I ordered chicken licken on Friday. My chicken was dry, the salsa and cal saw that came with it was highly unappetizing. What I don't understand is that I've ordered from this particular place before(Chicken Licken Sunnyrock Germiston DELIVERY DFD51824937 26 Feb 2021) and the food was amazing, but o...Read All
COMPLAINT #12682 - Product Issues
SENDER
Kebaabetswe
RECIPIENT
Tiger Brands
The haze heaven milk chocolate had a funny taste on consumption and the appearance was not the usual one. The bar code number is 6 00 1120 620653....Read All
COMPLAINT #12681 - Product Issues
SENDER
Ednalyn Mirabueno
My cheque wasn't delivered to my family since LBC declared that the address is out of delivery zone. They never contacted my recipient. They sent back the cheque to the sender but since 22 September 2020, the cheque is still in their facility in Manila and never arrive to the sender. Worst courier e...Read All
COMPLAINT #12680 - Delivery Issues
SENDER
Bianca Erasmus
During December we bought a JVC sound bar. The salesman gave it raving reviews. On the 12th of February it stopped working and on the 14th of February we took it back to the Table Bay mall branch. We got told that it need to go in for assessment and that it will take 3 weeks to assess. Ryan would ha...Read All
COMPLAINT #12679 - Refund / Exchange Issues
SENDER
Junrey G. Bañacia
E complain ko lng itong raider nyu j&t dito sa tagbilaran city bohol, pangalan: Paga Armel Ramones. Grabe, sa tagal ng hintay ko sa parcel #PH212820261621K ko kasi subrang tagal dumating isang attempt lng ng pag deliver nila timing na wala ako kasi may nilakad ako na importante, nag inform ako sa ka...Read All
COMPLAINT #12676 - Delivery Issues
SENDER
Maria Concepcion Saberon
Good day!
I just follow up my complaint against Aira Tabudlong. Just checking if there is any update with the invistigation?
Thank you for your immediate response.

...Read All
COMPLAINT #12672 -
SENDER
Mike Shaldjian
My government mailed a check to me on January 6th. It still hasn't arrived at my condo in West Burnham Place. I know it's just sitting there in the Baguio post office. Unfortunately, I am in Bambang and can't go there personally. This is the 3rd time in my 3 years here that I have waited months to r...Read All
COMPLAINT #12671 - Delivery Issues
SENDER
Shumeez
To whom it may concern

I am disgusted an furious with the services I have received from Bradlows online.it’s day 6 an still my order has just been placed .if I do not receive my order before the 10th day I want a refund immediately .!!!!!!!!!
Order number: 800015468
This was intended as a...Read All
COMPLAINT #12666 - Delivery Issues
SENDER
Eric
Hi
My 4 contracts with Vodacom were extended without my authorisation.
Cell number
0825494247
0712643407
0646521535
0609881153
0769815286

Please advice
Kind regards
Eric ...Read All
COMPLAINT #12665 - Contract Issues
SENDER
Shumeez
To whom it may concern

I am disgusted an furious with the services I have received from Bradlows online.it’s day 6 an still my order has just been placed .if I do not receive my order before the 10th day I want a refund immediately .!!!!!!!!!
Order number: 800015468
This was intended as a...Read All
COMPLAINT #12663 -
SENDER
Shauna-kay Mckenzie
RECIPIENT
Flow Jamaica
8 months ago I payed a bill via IVR a credit card and every month I have to call to get my service restored because they disconnect my account because they say the cant find the money I payed and was even sent an confirmation number which I give to the reps when I call in...Read All
COMPLAINT #12662 - Billing or Collection Issues
SENDER
Nkhangweleni Mulobetsi
I bought matress set in November 2020,the bed was delivered in December since i bought Online and they indicated that there is no stock.

The mattress seems to be having a factory fault, it is slowly sinking as if i bought it a year ago and i have used the bed for a month so far, i bought edblo be...Read All
COMPLAINT #12661 - Product Issues
SENDER
Demia Avery
I have a 2018 Kia Forte that has started stalling at low speeds and now over 30 mph. I have taken the car to the dealer and because they cannot replicate the problem they state there is nothing that can be done.

I tried to get Kia to put me in another car and they wont trade it because the valu...Read All
COMPLAINT #12660 - Repair Issues
SENDER
Bongiwe Mangcu
RECIPIENT
PEP STORES
I went to pep store I. Esikhawini to withdraw money and the cashier was so rude to me even after I told her that I was a customer.. She continued swearing at me...Read All
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COMPLAINT #12659 - Customer Service Issues
Same with the other complaints I was also forced to get an insurance. It was the money saver plan. They already had 50K+ deducted on my savings account. I just want to cancel now. Help pls. I signed yesterday March 4, 2021....Read All
COMPLAINT #12658 - Other Issues
SENDER
Cecilia Maumela
Hi vodacom I want my paid up letter please ...Read All
COMPLAINT #12655 -
SENDER
Seleste van Dyk
I got fibre installed on the 1st of February. Wifi signal from the start. Installation team suggested to move the router. No improvement. I logged a call on the 22th. Calling customer support every day more than once. They never give me feedback. I logged a call on again on 25th.I phoned every day. ...Read All
COMPLAINT #12653 - Customer Service Issues
SENDER
francois esterhuizen
The mail reflected below, sums the frustration I have with Vodacom. Since 01/08/2021 I have NO contract with vodacom , but still receive monthly statement, threads to blacklisting and blocking service even though I have pay as you go credit. I have communicated with various personnel/robots?? at the...Read All
3 Replies
COMPLAINT #12652 - Service Issues