Consumer Complaint Database


SENDER
Huldene
I CONTACTED THE VODACOM CONTRACT CANCELATION DEPARTMENT ON 30/11/2020 TO CONVERT TWO OF MY CONTRACTS TO PAY AS YOU GO. THE NUMBERS ARE AS FOLLOWS:

066 201 4313
082 600 7112

THESE CONTRACTS WOULD BE TERMINATED AS OF 1 DECEMBER 2020 AND NO PAYMENT SHOULD BE DEDUCTED FOR THESE CONTRACTS AT THE E...Read All
COMPLAINT #11276 - Contract Issues
SENDER
Malebana Nelson Makgamatha
I have purchased two beds from bradlows festival mall on the 07/01/2021. I was not told that the stock I was purchasing is finished and they proceeded with the purchase and confirmed the date of delivery(12/01/2021). On the 14/01/2021 I called to enquire about my deliver, the sales person then expla...Read All
Image attached
COMPLAINT #11275 - Delivery Issues
SENDER
brenda
RECIPIENT
Sleepmasters
Hammarsdale Sleepmasters, with a poorest service I never came across with. I made a lay-buy a bed in December but due to the circumstances that were beyond my powers, I had to cancel the lay-buy. They can't do the refund in store and their head office is taking for ever just to do a refund or money ...Read All
COMPLAINT #11273 -
SENDER
Pescante,Aurelia
Hi I'm aurelia dapat matanggap ko yong cash noong June pinuntahan ng anak ko sabi hintayin sa January binalikan nya binigyan lang ng tel.# kami nadaw ang magpapalow up pagnagbabayad pa tayo galit sila kung Hindi makabayad eh ngayon gaganitohin tayo paano kaya pa tulfo natin yan...Read All
COMPLAINT #11256 -
SENDER
Gideon promise
My sportybet was hacked and they withdrew 36k from my bank account. I got series of debit alert from my first bank. Pls i need my money refunded. I'm going to bank today now. If possible i can sue sportybet....Read All
COMPLAINT #11255 -
SENDER
Ronald M.Mercado
Good day. Follow up lng po Ng claim ng cash value benefits ng anak ko, Cheska Jeraldine Mercado contract no.44398 Last 2018 pa nung nafiled at naipasa lahat Ng requirements. Until now pag nag pa follow up kami Wala maganda o sigurado sagot lagi mag antay....Read All
1 Reply
COMPLAINT #11253 - Service Issues
SENDER
Emmanuel Genabe
Proof of photo of delivery shall be remove as the buyer or the receiver do not always agree.

Why do they need a proof of photo when they have the complete information such as the name, contact number and address provided for them to confirm?

In addition, they don't have a privacy consent that ...Read All
Image attached
COMPLAINT #11252 - Delivery Issues
SENDER
Elarnie Patani
Nagbayad ako ng eksaktong amount sa agent Cess Aurelio, until now di pa na-install yung net ko. Naka-hold ang status ng application ko. wala daw nap box location namin, pero meron naman. Yung installer nila hindi naman nagpunta sa location ko.Tapos di na aq nirereplyan ng agent na to.
accnt#: 11515...Read All
COMPLAINT #11251 - Sales Issues
SENDER
Precious
Same thing happened to Me today...Read All
COMPLAINT #11250 -
SENDER
Ukaegbu oluomachi Rebecca
My order came into ph since Friday 22nd of January,I paid for home delivery and I was sent a message saying that my order will get to me in 24hours,till now being 24th January I haven’t gotten it yet,if I should go to the park myself I’ll ask for a refund and I must be refunded because there’s...Read All
Image attached
COMPLAINT #11247 - Delivery Issues
SENDER
Irate Customer
My account is 9819....I'm paying $4100.00 a month and I'm not getting my monies worth!I'm not getting TNT, Bet, USA, Fox Action, VH1-NA,AXN among others, trying to get customer service and I've yet to have my calls answered! This company has three numbers all of which go unanswered!...Read All
COMPLAINT #11246 - Customer Service Issues
SENDER
Molatelo Maunatlala
I got a pair of sandals in November and by January they were damaged and when I go to the store i am told that the shoes are from 2018 so they are invalid there is nothing that they can do to assist it is with sadness that i used my hard earned cash to purchase the shoes in shoe city lifestyle cente...Read All
COMPLAINT #11245 - Guarantee Or Warranty Issues
SENDER
Rica le Roux
Trying to phone Clicks Somerset Mall, as well as Vergelegen Plein on Sunday 14:00 when the stores were still open - no answer at any of the extentions for overn40 minutes. Phones are just ringing. Not very positive if you want to enquire about a R600 item.

Can this please be addressed.

Regard...Read All
COMPLAINT #11244 - Customer Service Issues
SENDER
KARREN S VALMONTE
1 month kong hinintay ung Prcel ko pero dahil sa katamaran ng mga nagdedeliver, isinoli agad sa seller ung Prcel ko.

Please check mga screen shots ko for Proof.
thanks...Read All
COMPLAINT #11243 - Delivery Issues
SENDER
Pearl Camargo
These delivery boys seem do not want to deliver the parcels. Other than that, they immediately return them to seller which were very important next week. I am so pissed and disappointed! ...Read All
Image attached
COMPLAINT #11239 - Delivery Issues
SENDER
Pearl Camargo
Good day. I just want to complain your company riders in Talibon,Bohol. As a customer, it is my first time to encounter a rider/service that suggests to return to sender immediately. As if they do not want to deliver the parcel in no time. Also, the assigned rider did not call me for notification on...Read All
COMPLAINT #11238 - Delivery Issues
SENDER
Jacques Le Roux
I bought 2xRib-Eye Roasts from Makro Alberton over December. Although the expiry dates on tha packets reflect 01 Dec & 28 December, both of them were frozen the day we bought them which was before the Expiry Dates.
It is less than a month later, and the 2nd Roast opened is off.

Who keeps their s...Read All
COMPLAINT #11236 - Product Issues
SENDER
Abiodun Joshua
Am also having same password issue with my account ...Read All
COMPLAINT #11234 -
SENDER
Glaiza Ermac
I sent the package last December 16, 2020 from Isabel, Leyte to Bayog, Zamboanga del sur. It was explained that it may take 2-3 weeks before it can be delivered. I keep on tracking my package and it was already at Buug, Zamboanga del sur last December 23, 2020, Buug is just 30-45mins away from Bayog...Read All
COMPLAINT #11232 - Delivery Issues
SENDER
Elugbaju Adegbenro JEMIGBON
I opened a sportybet account today and funded it with #500 from my gtb bank. 30 min after 1 was deducted a sum of #10,000 twices. Now I can't even login into my sportybet account....Read All
Image attached
COMPLAINT #11229 - Other Issues