Consumer Complaint Database


SENDER
Buti Mofulatsi
Hi

Bought a used kia picanto and was given a courtesy car few days later when my car was taken in for repairs for minor dents.

The conditions of the courtesy car wasn't explained for me to either accept or reject the car.

Unfortunately the courtesy car got scratched and the dealer was notif...Read All
COMPLAINT #11339 - Customer Service Issues
SENDER
Irene Modise
I returned goods(Baobab skirting) amounting R1999 last week Thursday. I was told that the amount was too much to be refunded in cash and was asked to provide the bank account number which I did but still now I haven't received the Money. Every time I get enquire I am told that someone will call me ...Read All
COMPLAINT #11336 - Refund / Exchange Issues
SENDER
Khongelani Brian Mhlongo
Good day

Just spoke to a gentlemen today, regarding the cancelation of my contract. He told me that my contract has been extended by 5 months and also mentioned that I notified regarding this.

1. I spoke to another gentlemen last year January 2020 and agreed with him that planet-fitness can c...Read All
1 Reply
COMPLAINT #11335 - Contract Issues
SENDER
S Sibanyoni
I joined the gym in Fourways around March 2020 before the lockdown. I wanted to join under discovery Vitality so because i did not have the once off money that you pay to get the Vitality package the consultant said i should join under the R599 membership and i must come before the 28th of March to ...Read All
COMPLAINT #11334 - Contract Issues
SENDER
Glisonny sismundo
I have same issue with you sir ...Read All
COMPLAINT #11333 -
SENDER
Regina Venter
RECIPIENT
PEP STORES
Afternoon

I am not happy I have bought an modem from you guys and it was 2 months old and it did not want to work anymore I have took it back on the 27/12/2020 and the lady booked the modem for repair then she said it will takes 3 weeks for repair. I have went to go and check on the 26th January ...Read All
COMPLAINT #11330 - Repair Issues
SENDER
Louis Andre Elmira
Pensioners and customers wanting medication having to wait outside while shoppers go in ahead at Queensburgh ...Read All
COMPLAINT #11329 - Customer Service Issues
My phone went in for repairs on 9 January 2021. I called on Friday 22 January and spoke to Neo who told me that my phone has been fixed and is on it's way back with courier to the store. I called on Monday 25 January but no one could tell me if the phone is there. Again today I called and spoke to ...Read All
COMPLAINT #11327 - Repair Issues
SENDER
BATJAZIWE TSHOSE
Good day.

Can I please be assisted for the collection of the phone.I did applied to contract the phone. But after I have seen the kind of the phone,i realizi it is not the kind I am looking for.I am so suprised that i was assisted by vodacom,but suddenly when I have a problem I have to speak to h...Read All
COMPLAINT #11326 - Contract Issues
SENDER
Phindi Shabalala
same issue with me. i am not happy with Bradlows anymore...Read All
COMPLAINT #11324 -
SENDER
David Deon Justus
It has taken 6 weeks from today to try and get my fibre up and running. Thabo at 0821904 promised that it was sorted yesterday but it is not and he is never available when I call him. I have been phoning daily to ask where the interim dongle is and given the ticket number only to be told yes...its...Read All
COMPLAINT #11323 - Service Issues
SENDER
Melandre Frost
On the 6th of July 2020, I purchased a iPhone 11 pro Max to the value of R28 999 at Vodacom Shop in Hatfield, this was a cash purchase. On the very same day (6 July 2020), I was assisted by Daniel Ntike in the Vodacom Shop Hatfield to update my insurance cover from R7 501 – R10 000 to R25 001 – ...Read All
COMPLAINT #11322 - Other Issues
I had a very horrible experience at your terminal today. I booked 3 days ahead of my travel date to travel with 9am Sienna car from Asaba to Lagos Ajah on your app. I got to the terminal this morning and I was informed that the Sienna is no longer available. I was made to join the rickety looking hi...Read All
COMPLAINT #11320 - Delivery Issues
SENDER
Pescante,Aurelia
Please magtulongan tayo para makarating Kay sir raffy tulfo para matulongan tayo makuha ang mga pera natin...Read All
COMPLAINT #11319 -
SENDER
Mickey G . Iyer
I complained to the store manager , I sent 3 emails regarding my online online purchase complaint . I had no response as yet ....Read All
COMPLAINT #11318 - Service Issues
SENDER
Charrie Sarmiento
I received a text message last January 23, 20221 (Saturday) and it says, " We will deliver your package today. Pls. prepare exact amount of P246.00. For queries, call 02-8858-5999. Thank you. (Trackingno.:98100002157586)." I was not expecting them to deliver the item since I know that LBC do not del...Read All
COMPLAINT #11313 - Delivery Issues
SENDER
Marites Beltran
The in charge person want me to tell my bank to reverse my payment and they will swipe again because it does not appear on their batch print “daw” its been almost an hour now. . I called my bank and they told me that it was already debited. I have my 1 yr old baby and 7 yrs old waiting at the ca...Read All
COMPLAINT #11312 - Billing or Collection Issues
SENDER
Adeline Hernandez
Cashier Name : C : 120 Jennelyn
Date : Jan 26, 2021
Time : 10:56

We went to puregold Tagaytay Olivarez, to bought goods and milk for my baby. There are open counters so we went to this "attitude" cashier.

She puts everything in a small size paper bag, like wtf...Read All
COMPLAINT #11311 - Customer Service Issues
SENDER
Sebabatso Petunia Taleng
RECIPIENT
Sleepmasters
I bought a beds in 2018 in sleepmaster. They bought me a damage mattress and uncomfortable bed when you turn it makes noise. I complained about the beds since 2018 now is 2021 I haven't receive a call from them. When I go to store now they told me that the lady who was helping me didn't capture my c...Read All
COMPLAINT #11310 -
SENDER
Thabang Phasha
I have bought a stove at Ok furniture Germiston on the 20th of December. I told the staff that was helping me that I will need it delivered from Lebowakgomo Ok furniture and before I proceeded with the purchase I asked her to confirm if it was available in Lebowakgomo Ok furniture and she said it is...Read All
1 Reply
COMPLAINT #11309 - Delivery Issues