Consumer Complaint Database

How is it possible to suspend a prepaid phone number whose airtime is recharged on a regular basis (as in several times per month), so clearly it is not out of lack of use, please provide other reasons as to why a number that has been used for more than 15 years is suddenly out of the blue, no warni...Read All

Ng pa follow up ako dahil hindi pa na receive ng receiver at sabi ng teller dito sa Marina Mall Lapu2x e pa pick dw sa warehouse kasi dw Wala dw phone yung lahat ng deliver boy kaya Di na tawagan. Dapat tinawan nila kasi office yung address. So bakit e pa pick up sa warehouse? Diba dapat door to doo...Read All

How much will cost for the rellocation of my internet just 2 meters away from my old house.. thanks for those who can answermy question....Read All

Yesturday i order in mcdonald,sudenlly the address was wrong.I have a note on my record before on my food panda account.On that time i paid my order on my gcash account,then i pick up my wife to work.That meal is for my kids,i recieve a message for your rider but can't reply to him.Beacause my smart...Read All

It is about 2 years that I have no service on my phone... if I sit outside (about 8 metres from my room) I have service. I reported it last year... still the same. Tonight I phoned. A lady answered. To get the information on the computer... even before she asked me my personal questions... I was put...Read All

I had the same issue, you must have installed a phishing sporty bet app or must have log in to your account using a phishing link. Just blocked the Card you use to deposit to sporty bet or contacts their customer service and tell them your account has been compromised. ...Read All

A new upgrade was taken out with a new phone. On arrival the phone was dead completely. I called Vodacom who advised they would collect the phone and cancel the upgrade. They have not collected the phone, I have been bounced from agent to agent having to wait in a queue each time. Spent approximatel...Read All

Pep in Willowvale(E.C) they have dstv decoders on display but cannot sell to us and no one come with a valid reason why not. Only answer you get "can't punch it on the system.


Sadly we budget for these things and when you need to know they also don't know.

At least remove these on display if...Read All

I was at Rustenburg waterfall clicks today(27.01.2021) the aim was to buy some make-up and toiletries, I approached the make up section and no one paid attention to, yet there were 3 ladies in the department as they were standing in a group and minding their business (gossiping) eventually I called ...Read All

Unleshing your annoyance this way won't be of any help sincerely. Contact me @viccie***@gmail.com. i will help you...Read All

Our converge account at Misericordia street Naga city in my name Evita JImenez (addresss: 39 Misericordia street Naga City has lost connectivity since typhoon Ulysses in November 2020. But I paid the November bill. I went to the Converge office many times since I am senior citizen and with Covid 19...Read All

I used to get my medication from Click Vergelegen Plein in Somerset West. I advised them when I collected the last script that I will no longer be on this medication and to please cancel any of the remaining script repeats I had. For the last two months Clicks has been deducting the costs from my me...Read All

I had called in 4 times in November to cancel my contract, number 060 974 5162, on the fourth call I was told the contract will be cancelled. The last debit will go off at the end of November. Thereafter they debited my account in December for the full amount, I called through and the consultant tol...Read All

GOOD DAY.
1. I am Segotla MF,Cell no :0727139632.Vodacom
customer.
2. Problems
2.1 Since October 2020,Ive been calling
customer call centre to be assisted with
cancellation of a contract on the above
cell number and remain with a top-up .
As it was my l...Read All

I'm really disappointed on the incredible connection application process last week 19/01/2021 I applied online and later that evening I received an SMS that that my application was provisionally approved and that I needed to submit my ID, 3x Bank statement and latest payslip at Table Mall. On Satur...Read All

I visited baywest dischem port Elizabeth at the door the security that sanitize your hands told me if I touch him he will call police and get me arrested while my intentions was not to touch him just get my hands sanitized he made a big seen and went on and on about it while the Co workers just stoo...Read All

Vodacom continues giving new service request but cannot sort out any issues.
Waiting for fibre as per my order on 18 December 2021.
Now stole my money - bought data which does not relect...Read All

I went to pepstores primrose germiston I bought to t shirts that was on dhow at lower sale price but was charged the normal price I took pictures that I can send you The manager wasn't helpfull...Read All

J & T, Parang, Maguindanao branch, services complaints.

They only accept pick ups, no delivery on your place/home. They 'll send messages saying, "maam you order arrived, pls pick up/dele very". Yet, when choosing delivery, they don't accept any.
The customers payed the delivery fully but pls no...Read All

Good Day

I recently received my credit profile from Vericredit and noted that Vodacom still lists my account as active whilst it has expired years ago. Please correct this immediately! I also require an Account paid up letter from Vodacom...Read All