Consumer Complaint Database

Why an i not surprised-12 days since i lodged the complain, 8 days since i send another follow up so 2 complaints and not a single courtesy call. Ocean basket im sorry to say but u've lost me as a customer- not just to the crappy Cresta restaurant but to all OB in gen...Read All

I made a payment on my vodacom app on my phone,was not the firts time i did so.payment was due 1 Jan 2021 but i made payment 22 Des 2020.on the 25th Jan my phone lines were cut off.went to vodacom shop in Bethlehem phone 082 1946.explained ever thing had to mail proof of payment.my husmband Marius T...Read All

My issue is with Clicks Westgate Mall. I had an appointment with the clinic sister today (28.01.2021)but there was no one on site. The person at the pharmacy said they sister resigned and there is no replacement yet. I find this very unprofessional. Nobody called to say that there was no one to repl...Read All

they did not debited my account for months niw i owe them money now they have me blacklisted for their mistakes and put a high interest on to it i can not buy anything....Read All

I bought a coffee table .at Randfontein OK branch on special around September 2020 last year by December 20 legs are coming out im not satisfied at all.I went to the branch but did not recieve a response.I regret buying from this branch....Read All

My contract was susposedly canceled in November 2020 and December was gonna be my last debit. I find out now its still active. I got debited again. I spoke to like 5 different people from cancelations and they all said they gonna cancel which never happened. Do yourll have incompent staff working fo...Read All

Die Pepstore in stilfontein is pateties verby hulle maak oop net wanneer hulle wil. Is die mislukste mense daar is glad nie kliente diens nie en worrie nie n hel oor enige diens nie n mens wag ure in die ry dan gesels hulle hulle help nie n mens nie soos vanoggend hulle was veronderstel om half 9 oo...Read All

Hi

I am struggling to get back the money i payed for the holding balance when i was taking the car rental on the 19/11/20 via iwys insurance,the car was brought back on the 22/12/20,according to Lorain i suppose to get the money on the 22/01/21 the amount of R1,500 till todae the 28 nothing ....Read All

ATTENTION: VODACOM SUBSCRIBER COLLECTIONS
REF: I74xxxx
I don’t even know where to begin with Vodacom. Your service is beyond pathetic and you should be held accountable for such bad service, not the client!!!
To put matters simply for the VERY LAST TIME, as I have made NUMEROUS calls, as well a...Read All

I purchased a 13kg Defy Top Loader on the 29 November 2020 and logged a call on the 20 January 2021 regarding an error message occurring on the spin cycle. Today is the 28 January and after numerous calls to Makro Customer Care (this should not be CARE as they obviously do not care!) as well as Def...Read All

At 3rd CTM today in Lonehill to get my bathroom finished. Salesperson and manager took an hour to get my 8 hardware items together. They speak to each other in their local language which left me feeling totally out of the conversation about my goods. Have to come back tomorrow for the last item. ...Read All

Good day .

Hope you will be able to assists .

Kindly please see below email that was sent to escalations on the 22nd January 2021.01.28

My email was read by Felix whom I copied in this email and I made follow up today earlier on and received and email stating that “Thank you for your em...Read All

After running around (getting no assistance from 082135) and landing up at a vodacom shop where a very helpful person eventually managed to find out "technical issues" to a group of numbers and should be corrected within 24hrs. The number is working fine now....Read All

ALL I WANT TO IS TO PSEAK TO AN AGENT TO HAVE A LOOK AT MY NUMBER TO SEE IF THERE'S ANY SUBSCRIPTIONS THAT IM NIT AWARE OF ! I CALLED 082135 , THE OPTIONS ARE LIMITED THENI GET TOLD TO CHAT TO A CHATBOT THAT CANNOT ASSIST, WHAT THE HELL TYPE OF SERVICE IS THIS IF YOU CANNOT SPEAK TO SOMEONE TO RESOV...Read All

May experienced din ako ganyan. Dito sa catmon malolos branch yung isang clerk suplado kausap, hnd magalang at magiliw sa customers na natatapat sakanya, palagi yun. isa na ako dun.. Ni hindi mag thank you or mag po o opo sa kausap, para bang wala gana makipag usap.tipid makipag usap. Akala mo din b...Read All

My account has been hacked and all the money in my sportybet account was removed which is about 11,900 also they removed the last 600 again from my bank account by depositing in my sportybet and then transferring all the money from there to account they did. They also changed my password please I ne...Read All

We have no fibre for more than six days.Numorous calls have not let to any response or service? This is truly dissapointing from a cistomer side escpecially in these current conditions!...Read All

To LBC Express A. Santos-Lopez, Sucat Parañaque.
To that big lady staff with the most abhorrent attitude I have ever encountered aka Ms. L.A

Date of transaction: 1/28/2021

I just wanted to express my unsolicited rant, that I am utterly disgusted with the way you handle your customers. I admi...Read All

Good day
I do not know which way or who to contact further with regards to my Vodacom Frogfoot Fiber.
This is my last attempt. In Sep 2020 Frogfoot came to install my fiber before installation I informed the lady who contacted me that we will be moving End Nov 2020 and is it worth putting in th...Read All

Hi. This is Nozipho. I bought a washing machine on 2018 July. Then by 2020 August the machine stops working. I went to the shop at Bradlows commissioner Street JHB for a complain, I didn't get that attention that I got when purchasing. The salesman Penny told me that the machine gurrantee is over. A...Read All