Consumer Complaint Database
RECIPIENT
INCREDIBLE CONNECTION - HEAD OFFICEI bought a Dell laptop at the Incredible Connection Diamond Pavillion shop in Kimberley on 22/11/2020. I was told to register on their website for the 3 year warranty. On the same day I submitted the form provided on the website. The next day I did so again after I had gone back to the shop to ascer...Read All
COMPLAINT #11469 - Guarantee Or Warranty Issues
RECIPIENT
LBC - Head OfficeSo guess what? I decided to do business with J&T express and I only paid 1029 pesos compared doon sa 2928 na sinisingil sa akin ni LBC almost 2k difference!!... Take note,pinabayaran pa sa amin ni LBC Ng 210 pesos Yung bubble wrap na Hindi naman namin kasalanan binabble wrap agad Nila without tellin...Read All
Image attachedCOMPLAINT #11468 - Customer Service Issues
RECIPIENT
AVBOB - HEAD OFFICEMy father passed on the 5th January i contacted avbob headoffice 06 January 2021 then went to Rustenburg branch to verify the claim on the 07 January 2021 and also to arrange the date for burial which was the 10th of January 2021 on 08th i called Avbob Rustenburg for confirmation of burial,theres ...Read All
COMPLAINT #11465 - Delivery Issues
RECIPIENT
FoodPanda - Head OfficeSame as mine but in my case it was happened last June 3, 2020 & Oct 3, 2020 transaction transaction by merchant. And i used debit atm online payment. Until now not yet credit back to my account. I sent many emails & follow ups but until now same answered i received. They give me a transaction code ...Read All
COMPLAINT #11462 -
RECIPIENT
Bradlows - Head OfficeAm still waiting to be refunded. It has been over 3 weeks now. Am dealing with service consultant called Kutlwano from Joburg. The service is pathetic she doesn't respond to my emails ...Read All
COMPLAINT #11461 -
RECIPIENT
Fishaways Key Largo branchDFD49057557. I ordered 2 x medium hake,chips & rice. Instead of medium hake was given 2 small hake. When I called to complain & get this rectified, spoke to Sally, she could be bothered. Told her the last time a mistake was made by their store, the manager at the time swiftly assisted me without an...Read All
COMPLAINT #11460 - Customer Service Issues
RECIPIENT
SportyBet NigeriaMy sportybet account was hacked and my my was withdrawn from my bank account without my authorisation. My sportybet login was equally changed. I can't access my sportybet account again. 120,000 was withdrawn from my account. Please refund my money...Read All
1 Reply
COMPLAINT #11459 - Other Issues
RECIPIENT
MozzartbetYesterday at around 16:30 to 17:00 received a cograturatory message of a multi bet I had initially placed that I had won ksh 58183 and to my amusement after withdrawal they placed my money under " reserved" and by today my account was reading zero . Why should a big company like mozzart treat it's ...Read All
COMPLAINT #11457 - Service Issues
RECIPIENT
MAKRO - Head OfficeBought an upright Defy freezer from Makro Vanderbijlpark. The PC board gave an error. Defy fixed the problem. The same problem occured a year later. We phoned customer care. It took them 2 months to come to fix the problem. They brought the wrong part and said they would return with the right one. 2...Read All
COMPLAINT #11456 - Service Issues
RECIPIENT
Clicks Store - Head OfficeToday I witnessed the most poor customer service whilst I was standing in the queue,a young gentlemen was being screamed at by the manager of the store which was totally unprofessional,the gentlemen was trying to explain to the manager what had occurred but the manager kept yelling at this young men...Read All
COMPLAINT #11448 - Service Issues
RECIPIENT
PEP STORESYour service at Bethal is soon slow why do we have one Pep in such a big town and today out of all the days there are only two cashiers? Do something about that soon...Read All
COMPLAINT #11446 - Customer Service Issues
RECIPIENT
Bradlows - Head OfficeMy wife purchased a coffee table from you on the 21st Jan 2021, whereby the order was confirmed and the delivery fee charged and paid. To our surprise we are told that the order will not be delivered due to a pricing error. I believe that this product was advertised on your website, which is regarde...Read All
COMPLAINT #11445 - Delivery Issues
RECIPIENT
Clicks Store - Head OfficeI live in Malvern, Durban. There are 2 pharmacys in my area. The clicks store/pharmacy at the Pick n Pay centre and the one at the Malvern Medicross.
Both pharmacys when you try calling them, they do not answer their phones at all. The one at the Medicross always don't have stock of medication.
...Read All
Both pharmacys when you try calling them, they do not answer their phones at all. The one at the Medicross always don't have stock of medication.
...Read All
COMPLAINT #11444 - Service Issues
RECIPIENT
SportyBet NigeriaPls my account was just hacked and all my money s gone from my bank account .. pls I wnt my money back .. pls... ...Read All
COMPLAINT #11439 -
RECIPIENT
PEP STORESGood day
I trust this text finds you well but am not well due to your poor service, am Still waiting for my parcel from Fort Beaufort to CPT the parcel was sent on 28. 01.2021 but I haven't received it please advise what should I do because its urgent
...Read All
COMPLAINT #11437 -
RECIPIENT
ABX ExpressSeminggu lebih barang xsmpai ‼️‼️‼️‼️ Call customer service x angkat. Call bnyk kali 089777222 smpai kiamat pun mungkin angkat ‼️‼️...Read All
COMPLAINT #11435 - Delivery Issues
RECIPIENT
Puregold - Head OfficeHi! I would just love to complain this fucking cashier named Love Joy in Puregold panorama marikina. I purchase few goods for my baby then when I tried to pay their card terminal is doing good then she rudely asked me ' Sir may balance pa ba card mo'?' I don't know if this u give her a proper traini...Read All
COMPLAINT #11432 - Service Issues
RECIPIENT
LBC - Head OfficeThis parcel with tracking number 173438299292 was allegedly forwarded to Tacurong on January 16, 2021. To date, January 29, 2021 or after 14 days, no movement has been recorded. Is the parcel lost? The LBC Binakayan Branch did not do anything despite follow up....Read All
Image attached 1 Reply
COMPLAINT #11431 - Delivery Issues
RECIPIENT
Vodacom - Head OfficeI bought laptop and pocket Router from Vodacom, not to my nearest Vodacom Shop, when I received my laptop and Router I went to the nearest Vodacom Hartswater to activate Router, the lady at Vodacom complain said I didn't buy from their shop, so she said she going to charge me to activate the Router,...Read All
COMPLAINT #11428 - Customer Service Issues
RECIPIENT
Vodacom - Head OfficeNo response on email below and the email below explain my frustration and compliant
From: marian***@gmail.com <marian***@gmail.com>
Sent: Wednesday, 27 January 2021 17:25
To: Hlengiw***@vcontractor.co.za
Cc: 'Dire, Fancy, Vodacom South Africa (External)' <Fancy***@vcontractor.co.za>
Subject:...Read All
From: marian***@gmail.com <marian***@gmail.com>
Sent: Wednesday, 27 January 2021 17:25
To: Hlengiw***@vcontractor.co.za
Cc: 'Dire, Fancy, Vodacom South Africa (External)' <Fancy***@vcontractor.co.za>
Subject:...Read All
COMPLAINT #11427 - Service Issues