Consumer Complaint Database


SENDER
Pescante,Aurelia
Anong ng yari eh dapat makuha Na namin yan pinaghirapan namin yan at ngayon papahirapan nyo kami makuha ang pera namin pls.ibigay nyo Na promise kayo ng promise ng tiwala kami sa inyo ngayon wala kayong maisagot kundi maghintay hanggang kilan?...Read All
COMPLAINT #11308 - Refund / Exchange Issues
SENDER
Merle Brown
I placed an order online which i received on 20th Dec. Only to find that my order was short delivered. I immediately called customer service and they logged the complaint. Till this day, 25 Jan has my issue not been resolved. I've called customer service twice and have send numerous emails with no a...Read All
COMPLAINT #11307 - Product Issues
SENDER
John bautista
MY PACKAGE IS SUPER DUPER LATE!!SUPPOSEDLY 2 WEEKS!!! BUT ITS 2WEEKS LATE WTF AND COUNTING! JANUARY 18 ARRIVED THE PACKAGE IN THE PHILIPPINES, NOW ITS JANUARY 26!! WHERE IS MY PACKAGE!!!...Read All
COMPLAINT #11306 - Delivery Issues
SENDER
Charmaigne Sanchez Isada
The same thing happened to me no Refund and no answer from their customer service team email. How do we get refunded the application fee?...Read All
COMPLAINT #11305 -
SENDER
Sone' Myburgh
Good day

Today I logged a complaint as I am gyming on my boyfriends black tag, he completed the forms and his debit order was more so everything is in order. We have been gyming for 3 weeks and nobody told us anything is wrong. We asked the lady infront what can be done so that we do not have to ...Read All
COMPLAINT #11304 - Customer Service Issues
SENDER
Jocelyn Marimuthoo
RECIPIENT
PEP STORES
Still no feedback but I am still supporting Pep stores. I visit the store twice or thrice in the week

Jocelyn Marimuthoo ...Read All
COMPLAINT #11303 -
SENDER
Sara Grobler
I purchased a Lenovo laptop in December of 2019 from The Grove in Pretoria. I kept it in its’ original box until mid January when my IT consultant could set up my computer. 10 days later the power button ceased working. I took the machine in to the store and handed it in for assessment. The repair...Read All
COMPLAINT #11302 - Repair Issues
SENDER
Portia Mogoboya
I have placed an order online and I have canceled it after realizing that the product will not work well on my couch. I. Have been sending emails with no response and I need my money to be refunded. I am still getting sms notifications for my order. ...Read All
1 Reply
COMPLAINT #11300 - Other Issues
SENDER
Cebelihle
RECIPIENT
PEP STORES
The workers can can't talk nicely with customers they speak to them as if they speaking to piece of shit ...Read All
COMPLAINT #11299 - Service Issues
SENDER
Louise
Good day
Re : 0662270303
After various (Since 2019) requests,calls, and visits to Vodacom to cancel sel nr 0662270303, my problem stil persists. The last interaction was with cancelations department dd 18 January 2021. Ref nr 1-CA8TUJIPE wherehythe agent confirmed it will be sent to management, t...Read All
COMPLAINT #11295 - Contract Issues
SENDER
Simon Sibeko
Good day, on Saturday 23 Feb 2021, I went Makro Strubens Valley and purchased a Bosch Hob at a special price of R2900.
I also brought a Bosch Multifunction oven prized at R6499 and requested a discount which was offered at R200.
I was then advised that it was out of stock and then I decided to ta...Read All
COMPLAINT #11294 - Customer Service Issues
SENDER
Mumtaz solwa
On Friday 22 January 2021 I ordered (for pick up) prawns, chips, rice, fish etc. Umhlanga branch at 1pm. Very friendly service (Roy) but the chips were very stale as if it was re fried. My mum in law did not enjoy the fish as well, she said it felt stale. Wish I had taken a pic. Just left everything...Read All
COMPLAINT #11293 - Product Issues
SENDER
antoinette young
I took my laptop (new) into Nicolway branch on 30.11.2020 and still do not have it back. Almost two months!!!!
When I phone the store and they bother to answer everyone tells me a different story.
I am disgusted at the level of service...Read All
COMPLAINT #11290 - Repair Issues
SENDER
Vasie Pillay
Ocean basket. Gateway
We ordered a family seafood platter take away on Thursday last week. We were told to fetch our food at a specific time 6:30 pm. We arrived at 6:30 pm. We live 9 mins away from Gateway. When we arrived home - our food was ice cold. The calamari turned to rubber and became ined...Read All
COMPLAINT #11288 - Customer Service Issues
SENDER
Erwin A. Rosales
Hi! I bought an 25 ml Johnson and Johnson Baby oil for P117.00 when it supposedly with prevailing price (google) between P30 to P50 at Puregold Kalayaan Quezon City. I've noticed the price when we got home and I try to contact the number indicated in the official receipt but it could not reachable. ...Read All
COMPLAINT #11286 - Other Issues
SENDER
Wazir Domingo
Good day

Upgraded to 100gb, was offered by the upgrade consultant Liam that the price is R300, as a discount of 25% was given. The new contract started the 01 January 2021 and the billing received in January is R406.00. After speaking to customer service and being told no one can assist and that...Read All
COMPLAINT #11285 - Contract Issues
SENDER
neo motsepe
hi since october 2020 10 they took my lounge suits for repair till now i call they take me to piller to post and their customer service is incompitent i will never ever buy at bradlows...Read All
1 Reply
COMPLAINT #11283 - Repair Issues
SENDER
Amy-Jane Duma
In December my boss was due for an upgrade. He was previously a Vodacom customer but had moved to Cell C. After being with Cell C and receiving terrible service, he decided to move back to Vodacom. As his PA I was helping him with this process. I went into a Vodacom store and they suggested that I a...Read All
COMPLAINT #11282 - Contract Issues
SENDER
Ema Masango
Exchange was supposed to take place on the 13th of January 2021 hence we purchased on the 2o February 2020 I’ve been patient enough so m requesting for full refund of R90000!! Goods are standing at jet park QL 26 ...Read All
COMPLAINT #11281 - Refund / Exchange Issues
SENDER
Janella Ecija
Eternal Plans, ano na? Sabi nyo magfollow-up ng January 2021. Malapit na mag-February wala pa din kayong sagot. Ayaw nyong sumagot sa mga calls, hina-hang nyo pa yung line nyo. Ang hirap niyong contact-in. Kailangan namin yung claims. Please sumagot naman kayo, hindi kayo nakakatuwa....Read All
COMPLAINT #11277 -