Consumer Complaint Database
RECIPIENT
Globe TelecomHow can I file a legal complaint against globe? During this pandemic, I thought it would give me convenience and peace of mind that I can take care of this online. Since October, they provide nothing but stress. Now, the biggest concern I have is the first bill. Where I am seeing more than 24k bill ...Read All
COMPLAINT #11228 - Billing or Collection Issues
RECIPIENT
Maersk Gh. Ltd. (Main Offices)I paid for my container containing 5 cars to be shipped from Dubai to Ghana -tema at a delivery estimate of 34 days. After 75 days my container has still not arrived. I have been calling the customer service to get update. No one seems to have update about the shipment. The company inability to deli...Read All
COMPLAINT #11227 - Delivery Issues
RECIPIENT
FoodPanda - Head OfficeThey are giving us too low incentive and salary. A order of 3 km is 52 RS. Can you imagine it ? The job of Foodpanda rider was very good before lockdown happened in Pakistan. They were paying us 70 RS per order. That was good. But now it's getting worse day by day. They are decreasing our salary on ...Read All
COMPLAINT #11225 - Other Issues
RECIPIENT
FishawaysI'm concerned about the standard of hygiene at fish aways blu valley mall. The person at the till is also working in the kitchen, no gloves, same hands touched the POS till covered in oil and crumbs, then proceeded to touch the card machine, thereafter continued to prepare food. Not forgetting Zero ...Read All
COMPLAINT #11223 - Service Issues
RECIPIENT
MAKRO - Head OfficeReturned my fan on the 21st Dec,2020 to Makro Woodmead just because the inbuilt humidifier wasn't working and all I thought was going to happen was replacement of the humidifier.
I have not gotten a single message from Makro stating the progress of my fan except the message stating my Makro Assessm...Read All
I have not gotten a single message from Makro stating the progress of my fan except the message stating my Makro Assessm...Read All
COMPLAINT #11221 - Repair Issues
RECIPIENT
OK Furniture - Head OfficeI bought sofas at secunda OK furniture, on the 28 December until today 22 January 2021 they haven't delivered went there to the store almost every weekend they keep teling me my stuff are at witbank why can't they just collect them??...Read All
Image attachedCOMPLAINT #11220 - Delivery Issues
RECIPIENT
J&T Express PhilippinesI ordered a personalized lampshade. The delivery was late at the same time when it was delivered it was NoT WORKINg because it seems that that IT IS NOT HANDLED CAREFULLY. It seems that the inside part of the lamp was damaged....Read All
COMPLAINT #11219 - Product Issues
RECIPIENT
SportyBet NigeriaI was just with my phone and started receiving debit alerts from my bank about a deposit to my sporty bet account which I didn't authorise and never did and when I went to my sporty bet account, I noticed I have been logged out and my account hacked, they have cleared my bank account. Here is proof
...Read All
Image attached...Read All
COMPLAINT #11218 - Billing or Collection Issues
RECIPIENT
INCREDIBLE CONNECTION - HEAD OFFICETO whom it may concern,
Please be advised that I have been in and out of incredible connection clearwater mall with regards to my paper work for credit not being captured correctly on the system and so this worked up the back and fourth communication between a staff member at the Clearwater mall ...Read All
Please be advised that I have been in and out of incredible connection clearwater mall with regards to my paper work for credit not being captured correctly on the system and so this worked up the back and fourth communication between a staff member at the Clearwater mall ...Read All
COMPLAINT #11217 - Service Issues
RECIPIENT
Dischem Bedford CentreHi my name is Phumla Nxumalo 0739752279 Today I went to Dischem to do an appointment I was the first customer waiting for her to come back from the shop floor then after 10 minutes I was there white lady came to be a second customer, the indian lady who is a nurse came after 15 minutes she greeted ...Read All
COMPLAINT #11213 - Service Issues
RECIPIENT
Bradlows - Head OfficeMy name is Mpho Mothebeng. On the 20th January 2021 I bought a generator worth P1500 at Mogoditshane branch in Gaborone, Botswana( shop number 695) I paid and was told to collect the generator at the warehouse in Phakalane. I sent someone to collect for me after discussion it with the shop manager M...Read All
Image attachedCOMPLAINT #11210 - Sales Issues
RECIPIENT
Bradlows - Head OfficeOn the 13th of this month, we purchased an item worth R7500.00 ( Rustenburg Branch) and we where promised to get the item the following day. We didn't get the item and nothing was communicated with us. On the 19th we went to the branch to enquire, infact we went there to get a REFUND.
That's when...Read All
That's when...Read All
COMPLAINT #11206 - Delivery Issues
RECIPIENT
CHICKEN LICKENWe have took 35 minutes in jane furse chicken licken to have our order in drive thru..those people r very slow n we were having a kid in the car n the son was very hot..im not happy with their service at all...Read All
COMPLAINT #11205 - Customer Service Issues
RECIPIENT
CHICKEN LICKENIn Arbour crossing store, the staff don't know how to deal with customers, and showed a very bad attitude towards us as customers. Waited in drive thru for almost 35 minutes, when I got to the window, the Lady that was there just closed the window, without explaining any thing....Read All
COMPLAINT #11204 - Customer Service Issues
RECIPIENT
FoodPanda - Head OfficeI am a frequent user of Foodpanda. It was the first time for us to experience this last Monday, January 18 2021. We placed 2 different orders, both were cancelled saying it was the incorrect address. We always double check on this and we order more than 3 times every week using the exact same addres...Read All
COMPLAINT #11202 - Refund / Exchange Issues
RECIPIENT
INCREDIBLE CONNECTION - HEAD OFFICEI have been trying to call the head office. Unfortunately your tell number are not working.
This is very poor guys you need to improve or close the shop.
Regards ...Read All
This is very poor guys you need to improve or close the shop.
Regards ...Read All
COMPLAINT #11200 - Customer Service Issues
RECIPIENT
PostNet SAPostnet Cape Gate in my experience is the worst Postnet I ever had to deal with. Their advert on their facebook page does not reflect what happens in the store. 'PostNet Cape Gate offer friendly, personalised service to all, business or individual, no job is too big or too small' !
I arrived this m...Read All
I arrived this m...Read All
COMPLAINT #11198 - Customer Service Issues
RECIPIENT
Converge ICT Solutions Inc.I cannot access the refund form provided by customer service sent to my email. Please resend and ensure that we can open it and fill out. So that i can start my refund process. It's been 6 months and until now no resolution yet bet initiated. Thanks...Read All
COMPLAINT #11197 - Refund / Exchange Issues
RECIPIENT
Converge ICT Solutions Inc.Im impress,
very fast installer group,Converge Internet Connection
in 4-days application to install, nagamit na namin ang wifi ng converge,
walang bola God knows,
nag bayad kami thru paymaya after lunch today in
12:30pm, 1/22/2021, then naikabit nila 3:00 p.m.1/22/2021 the arrival o...Read All
very fast installer group,Converge Internet Connection
in 4-days application to install, nagamit na namin ang wifi ng converge,
walang bola God knows,
nag bayad kami thru paymaya after lunch today in
12:30pm, 1/22/2021, then naikabit nila 3:00 p.m.1/22/2021 the arrival o...Read All
COMPLAINT #11192 -
RECIPIENT
Vodacom - Head OfficeI upgraded in mid Dec 2020. The 1st day the phone worked but was flashing. Next day the screen never came on again. I lodged this via the online communication were I was told this will take 48 hours to resolve. Till today I am struggling to get this brand new device replaced or EVEN COLLECTED! Now...Read All
COMPLAINT #11189 - Refund / Exchange Issues