Consumer Complaint Database
RECIPIENT
Puregold - Head OfficeGood day, my family was in Puregold Mabalacat SanFrancisco Pampanga to groceries. And one of the cashier don't know how to access the QR PAY how many times my family telling to the cashier that we want to pay Gcash QR PAY but they really don't know how to used it. I'm asking you why they are not awa...Read All
Image attachedCOMPLAINT #10031 - Service Issues
RECIPIENT
Converge ICT Solutions Inc.I have no internet connectiin since dec 12 12:00 am i am using this connection for my nephews online class and for my work
Mira ruffy
0727202010777...Read All
Mira ruffy
0727202010777...Read All
COMPLAINT #10030 - Other Issues
RECIPIENT
Vodacom - Head OfficeNumber : 0825650611 , I signup for a Business upgrade during November special. The agent says it’s not absolve after 4 weeks. This is false advertising . Email below:
Hi, Deran
Thank you for placing your order with us.
One of our Customer Care agents will contact you soon.
Order numbe...Read All
Hi, Deran
Thank you for placing your order with us.
One of our Customer Care agents will contact you soon.
Order numbe...Read All
COMPLAINT #10029 - Contract Issues
RECIPIENT
LBC - Head OfficeI wanted to express my great disappointment with LBC. November 11, 2020 I personally brought my items to LBC main branch here in Qatar for Aircargo. I was then informed that the next schedule for shipping is on November 14 to Philippines. November 25, I expected that my balik bayan box already arriv...Read All
Image attached 1 Reply
COMPLAINT #10028 - Service Issues
RECIPIENT
Converge ICT Solutions Inc.We have no connection since Dec.11. We reported already at the office on tye first day since we are WFH and the children have online classes. The office said that there is a Migration and some areas are affected. But until now, there is no action. Our work from home and online classes especially onl...Read All
COMPLAINT #10025 - Service Issues
RECIPIENT
ATWICS GroupI worked in 4 migration companies, they do fraud with employees also.
I know how to get 100% refund, in fact compensation for your mental harassment charges.
Just file a civil case on them, They will threaten you, but you ignore it. No company wants to register more than 3 cases in Pakistan or...Read All
I know how to get 100% refund, in fact compensation for your mental harassment charges.
Just file a civil case on them, They will threaten you, but you ignore it. No company wants to register more than 3 cases in Pakistan or...Read All
COMPLAINT #10024 -
Ask ko lng po if natanggap lahat ng hinulog niu after cancellation?...Read All
COMPLAINT #10023 -
RECIPIENT
J&T Express PhilippinesThat delivery man you have is not looking for the address that was on the parcel and has the audacity to ask me if I have the correct address on file. That's stupid question, why would I put incorrect address there. That parcel was for my aunt and she's waiting for it and after trying for 1 time the...Read All
COMPLAINT #10022 - Delivery Issues
Hello
I have paid for Gotv max but its so disappointing that I can't access almost half of the channels under this package. Worst of all even the local channels. Impatiently waiting for your feedback. Thanks....Read All
I have paid for Gotv max but its so disappointing that I can't access almost half of the channels under this package. Worst of all even the local channels. Impatiently waiting for your feedback. Thanks....Read All
3 Replies
COMPLAINT #10019 - Customer Service Issues
RECIPIENT
Vodacom - Head OfficeOn 10 November we emailed through a relocation request and were issued with a service request number - SR20111-839353.
We were advised that this request had a SLA of 30 days. We called at least 4 times during the 30 days to ensure things were on track.
Lo and behold, the day before the 30th da...Read All
We were advised that this request had a SLA of 30 days. We called at least 4 times during the 30 days to ensure things were on track.
Lo and behold, the day before the 30th da...Read All
COMPLAINT #10017 - Other Issues
RECIPIENT
Ghana Life Insurance Co. Ltd.My policy maturity date was June 30th this month and till now I have not received any claims and the most painful part is they don't pick calls. ...Read All
COMPLAINT #10016 - Customer Service Issues
RECIPIENT
iBSmartify Nigeria (InksNation)I have been unable to login in with my details for a while and I don't understand, it keeps on telling me password or username doesn't exist and it does cause it was saved to Google for instant login when I open the website, forget password isn't working either and I tried creating another account w...Read All
Image attached 1 Reply
COMPLAINT #10014 - Other Issues
RECIPIENT
iBSmartify Nigeria (InksNation)I tried logging into my pinkoin account but it kept on saying email or username doesn't exist and I tried to use the forget password but it gave the same result. I tried creating another account with the same username and it didn't accept saying username has been taken and my login details are corre...Read All
Image attached 1 Reply
COMPLAINT #10013 - Other Issues
RECIPIENT
FoodPanda - Head OfficeHello sender, I am also upset with them, but I think you got an issue with the connection when riding the elevator you did not have a connection on that time, that's why you got disconnected or unreachable and it will automatically cancel all the transactions from foodpanda, and they can't do anythi...Read All
COMPLAINT #10012 -
RECIPIENT
iBSmartify Nigeria (InksNation)my inksnation account is not opening it tells me that does not exist and have been trying to login for the past ten days now pls answer me ugently ...Read All
COMPLAINT #10011 - Other Issues
RECIPIENT
PEP STORESGood day
I went to pep stores today in Bethlehem, corner of Muller&Murray street. We didn't even realize that my son forgot his mask. We were in the store for only about 5 minutes. When we got to the cashier. She was extremely rude to my son about his mask.She yelled at him asking him why he didn...Read All
I went to pep stores today in Bethlehem, corner of Muller&Murray street. We didn't even realize that my son forgot his mask. We were in the store for only about 5 minutes. When we got to the cashier. She was extremely rude to my son about his mask.She yelled at him asking him why he didn...Read All
COMPLAINT #10009 - Customer Service Issues
RECIPIENT
Standard Bank - Sanridge SquareBeen canceling acontract since August and have taken out two new contracts since yet I am still being billed for this contract that I canceled as well. Last call made on 16/12 at 12:10. I asked for the manager of the contact center of which I was told that there was no managers on duty....Read All
COMPLAINT #10008 - Contract Issues
RECIPIENT
J&T Express PhilippinesI am so dissappointed by your riders who delivered the packages so delayed, this is not the first time, but many times. Very dissatisfied ...Read All
COMPLAINT #10007 - Delivery Issues
RECIPIENT
Vodacom - Head OfficePlease see attached file for full breakdown. To summerise: I had 2 contracts with Vodacom: a Nov 2017 24 month wifi contract (066 470 0236) which expired in 2019, and a R350 airtime top-up on my pers phone (082 576 4350). The 2017 contract expired and I was never notified, and monthly prem went up f...Read All
COMPLAINT #10005 - Billing or Collection Issues
RECIPIENT
DSV JOHANNESBURG - HEAD OFFICEI ordered a parcel from Makro & DSV sent me an sms 30 Nov to say the parcel would be delivered within 1-3 days, it’s the 16th Dec today and I’ve since not received any news about it. I called them last week and was given a BS story about too many parcels & since then they have since disappeared!...Read All
Image attachedCOMPLAINT #10004 - Delivery Issues