Consumer Complaint Database


SENDER
Greg Matthew's
Good day my contract ended. I dont use the facilities. I am still being billed. How do i proceed as the sales person told me i would be charged month to month if i used the facilities. ...Read All
COMPLAINT #9569 - Contract Issues
SENDER
Felicia
I went to buy a hairstraightner 17:30pm 07/12/2020 afterwork exhausted went to the shelf that worth R119.00 the cashier Sinenhlanhla from kolonade mall was soo rude with an attidute saying its not the right price how can i expect to pay less on such a product"let's go and check it!said the cashier ...Read All
COMPLAINT #9568 - Service Issues
SENDER
Thamendrie
RECIPIENT
PEP STORES
I bought a phone for my mother from pep store from the chatsworth center on Thursday the 3rd of December when I got home my mom had a look at the phone and didn't like it so I took it back to the pep store on Saturday I asked for a refund or to exchange it for another phone from the the store i eve...Read All
1 Reply
COMPLAINT #9567 - Refund / Exchange Issues
I use the package of 26,000 and pay ma tv in time bt this time round I can't reload my package that I have a bal.of 18,667 I must clear then add 27000 then my request will be accepted (2022711825 in names of ssebuliba Samuel) plizzzz...Read All
COMPLAINT #9565 -
SENDER
tyotyomernest
i try longin in my account information but i cant but the acount information was login befor but now icant i try change the say invalid email. please help me....Read All
2 Replies
COMPLAINT #9564 - Service Issues
SENDER
Azgar Tar
Please remove or close the complaint
Vodacom have reached out to me via Social Media, they then called me and sorted the issue out in writing....Read All
COMPLAINT #9563 -
SENDER
Ajiboye Azeez Idowu
Good day inksnation! I'm Ajiboye Azeez Idowu by name with inksnation account: Ajibaz001 as username and same thing with password, I've been trying to login into my account since this days but it do show me email or password does not exist but that's the details I used during registration. Please I n...Read All
COMPLAINT #9562 -
SENDER
Jincy
I ordered items online order no-wu0118353and I went to collect it in Abu Dhabi airport road they said it will be next day. I went there 2nd time to get the items they said items not there . I waited there an hour and they checked the items and delivered only few items without checking properly.I o...Read All
COMPLAINT #9561 - Billing or Collection Issues
SENDER
Fredrick David
I got an unknown debit I didn't approve of yesterday...Read All
COMPLAINT #9560 -
SENDER
VILLAMBAL NAIDOO(UZIZO TRADING CC)
RECIPIENT
UZIZO TRADING
My reference no SR 201206 934159
Please let me know when my problems are going to be sorted out.
e mailed Bulelani***@vcontractor.co.za
no response.I am disgusted with your services going to complain on social media.
You can check how many consultants i have spoken to but no joy....Read All
1 Reply
COMPLAINT #9559 - Service Issues
SENDER
Lucky
I had a 24 months data contract with vodacom, when I saw it's coming to an end.i phoned vodacom agent to assist me in maintaining my discount which I was promised would happen. I then also upgraded before the first of this month so that i am in the safe side . To my surprise the upgrade did not go t...Read All
COMPLAINT #9558 - Contract Issues
SENDER
Dave Roberts
RECIPIENT
Avanti Spas
After numerous failed delivery promises my Spa Bath eventually arrived. It was inferior and unacceptable in quality and not working due to a missing part.
in terms of the National Consumer Commission I am entitled to a refund if the product is unacceptable. to cut a very long story short they have ...Read All
COMPLAINT #9555 - Refund / Exchange Issues
SENDER
Linda
Good day, It with a high frustration that I'm writing today. I purchased two tablets online - MAK2794683- and booked the collection at Dsv locker free. I only collected one parcel. It's been now almost 2 weeks, every single day I call Makro for an update on the second items, every single day I'm adv...Read All
COMPLAINT #9554 - Delivery Issues
SENDER
Melanie Rapinan
Supposed to receive my parcel 12/6/2020, however , rider failed to do so, i received a txt message that he wont be able to deliver it on the said date, the following day i called the rider and said it would be deliver , it is now 7pm 12/7/20 until now it was not delivered
Rider name : jan loyd sam...Read All
COMPLAINT #9553 - Delivery Issues
SENDER
Thabiso Thapane
RECIPIENT
Takealot.com
I have ordered on the 28/11/2020 even now haven't got my order and what surprises me it's that you guys have delivered to my address before now the address is not complete which is and you said you'll call me to confirm even now. And the call center number is not working ...Read All
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COMPLAINT #9552 - Delivery Issues
SENDER
Bafana Kgokane
RECIPIENT
PEP STORES
I would like to express my disappointment with the above mentioned shop. My mother (85 years old) bought a voucher at the store in 09 November 2020 as she usually does buy Telkom moble airtime and keeps for when she needs to recharge. Unfortunately she was sold a betting voucher instead of a Telko...Read All
COMPLAINT #9551 - Customer Service Issues
SENDER
SARAH JANE RIVAS
I contacted him because I didn't receive any call or text from the rider. I got his number at the system. When I call him he said he will check with his co-rider, but he did not call me back and did not reply. I beg him to deliver it today as it may be my last chance before my parcel will be returne...Read All
COMPLAINT #9550 - Delivery Issues
SENDER
Victor Solomon o
I can't login to my account ...Read All
COMPLAINT #9547 -
SENDER
Hassan Olasunkanmi
My available balance is 00000 why I can't see any balance and my pinkoin is reducing
I don't really understand this mess please help find so solution to it my user name is frosh01...Read All
COMPLAINT #9546 - Other Issues
SENDER
JUNALYN MURILLO
Please paki check po ng mga cctv po para po may evidence po. at around 4pm po today December 7, 2020. pumunta po ako para po mag padala ng items po ng customer sa pangasinan si m'Alice Garcia Narvasa. may nakita papo akong customer sa loob kaya hinintay ko po na lumabas at ako napo naka pasok. Nong ...Read All
COMPLAINT #9545 - Customer Service Issues