Consumer Complaint Database


SENDER
Annemarie Hayman
RECIPIENT
PEP STORES
I bought a paxi bag from pep and did not use this as I had to send via postnet and could not use this bag any more.I did not open this at all. When I wanted to return this they refused to take this back. Saying they dont refund this bags but they also did not inform me about this when i bought it. I...Read All
COMPLAINT #9544 - Refund / Exchange Issues
SENDER
Phelelani Percy Hlophe
Good Day Sir/Madam

On the 21st of November 2020 we bought hisense fridge at bradlows in Palm Spring (Orange Farm).

Fridge was delivered on the 25th November 2020 but the fridge is not working ,we have lodged complain to the branch communicating with Ntsaki and Alwyn ,they promised to send tech...Read All
COMPLAINT #9543 - Product Issues
SENDER
Nomthandazo
Hi

i came to CTM Pinetown last week looking for a shower door. the sales person showed me a shower door that i liked and told me that it can fit any shower door and she never asked for measurements. when the plumber fit it in, it was the small size and he wrapped it nicely in its box. when i tri...Read All
COMPLAINT #9541 - Service Issues
SENDER
Azgar Tar
I called to cancel my contract which was out of the contract period as MTN had a better deal for black Friday.

The Vodacom cancellations department insisted on matching or beating the deal of MTN which was R799 including VAT.

Vodacom confirmed telephonically at R787 per month. A few days late...Read All
2 Replies
COMPLAINT #9537 - Billing or Collection Issues
SENDER
Jocelyn ocampo
Hind nakita ung consignee,hindi rin kinontak,hind rin hinanap ung naka care of na name.imbes na sa cabiao nueva ecija dalin sa manila napunta.kulang sa pag aasikaso sa customer.
Lbc branch bitas cabanatuan city...Read All
COMPLAINT #9533 - Service Issues
SENDER
Paul Baterna
Hi,

Just want to complaint 1 of your employee a Supervisory level re his attitude to his subordinate. I had my cousin working in Puregold Bucandala, Imus, Cavite. He mentioned that his supervisor don't treat him well and according to him there was a time that this supervisor don't give him a brea...Read All
COMPLAINT #9532 - Other Issues
SENDER
Jan Augustyn
Contract not cancelled and account being handed over for collection.

Cancelled in July, again confirm August, September and October and again November. Waiting on supervisor to return my complaint and credit my account.

My account with Vodacom was in credit for more than 10 years....Read All
COMPLAINT #9531 - Contract Issues
SENDER
Loren Pascua Navarro
I went to the Philpost-Taguig office previously and they told me that all SSS UMID IDs has been returned to its origin. I went to SSS-PASIG PIONEER branch today and its still with the Philpost-Taguig. I kept on calling the hotline numbers but no one is picking up the phone. What a waste of time and ...Read All
COMPLAINT #9529 - Delivery Issues
SENDER
Idamien ohloze john
I login my inknation account on Friday and it worked I am trying to login again it reuse to open it keep telling me email and password doesn't exist that was that same day what happened I don't know...Read All
Image attached
3 Replies
COMPLAINT #9528 - Other Issues
SENDER
Refilwe
I have been waiting for the bus since 23;15 as per the bus ticket, have to be art work tomorrow morning,I have called the customer services line and no answer. What. Shityyy service. This was my first and last time using city to city buses...Read All
COMPLAINT #9522 - Customer Service Issues
SENDER
Stephen Kyere
My won 120 cedis is still on pending
I need it urgently ...Read All
COMPLAINT #9521 -
SENDER
Mrs MB & MP Mohlahlo
RECIPIENT
Impact Meters
Hello impact meters.
I have a complaint. We vacated the house on this account number 426349 on 2020 October 30 and started renting at another place. Our property was registered to a new owner on 2020 November 24. The house was empty for the whole month of november. The question is how did you read ...Read All
2 Replies
COMPLAINT #9520 - Billing or Collection Issues
SENDER
Sheila Marie Binagua
Hi Converge! Lampas isang buwan na po since ako mag report sa app nyo at siguro mga November 7 sa office nyo sa Iriga city na cut ang wire namin dahil sa tatlong bagyo na dumaan sa lugar namin, wala pa ring pumupunta para ayusin ang linya namin. Nag avail po ako ng service nyo kasi nag wo work from ...Read All
COMPLAINT #9518 - Service Issues
SENDER
Mustapha Fakir
Fidelity Bank is holding my funds for over 75 days. I paid them the made up fees of over $4000. Few days later the bank said the deadline has passed and I couldn't get my $4000 back from bank and I should send my representative to another of Fidelity branch my representative went to the 2nd branch a...Read All
COMPLAINT #9517 - Service Issues
SENDER
Ukpaka Anwuri
Good evening sir/ma
Since 3weeks now i had been trying to register people but i couldn't,after been verified as an exchanger on the 12th of November 2020,
The response i received still receiving is that this card is not associated with this account please make use of your personalized pinkard.
An...Read All
COMPLAINT #9515 -
SENDER
j.manuel alarilla
gusto ko lang po malaman kung pinapayagan nyo ba tlga yung mga staff nyo sa pag gamit ng phone during duty nila, kagabi po kasi (dec.5, 2020) around 1am to 2am, pag pasok ko sa branch sa COUNTRYSIDE PASIG ORTIGAS AVE. napansin ko yung staff/crew nyo na gumagamit ng phone habang nag co-counter. paran...Read All
COMPLAINT #9514 - Other Issues
SENDER
Reynaldo V. Mejia Jr.
I would like to file a complaint with our internet service provider (ISP), Converge ICT. Since the typhoon Ulysses, our internet is still down and their post is still lying on the ground and their cables are just right in front of our gate which poses a serious threat and harm to any of our family m...Read All
COMPLAINT #9513 - Repair Issues
SENDER
Luarez
I have been waiting for my order for almost 2 weeks already and yet i still haven't received my parcel. The last i heard about it is atleast a week ago and it still has no movement. When i talked to shoppee agents they said that it is out for delivery today, but after talking to them again after not...Read All
COMPLAINT #9511 - Delivery Issues
SENDER
Orlie Ocbina
Hi i have been waiting for my bank remittance for 2 months now. For 2 months i just keep on talking to customer service but nothing has been happening for the last 2 months. Its worth P16,000.00. please let me know if i will still get my money....Read All
COMPLAINT #9508 - Billing or Collection Issues
SENDER
Omojola oluwaseun
same problems with my account
...Read All
COMPLAINT #9507 -