Consumer Complaint Database


SENDER
Kasagga Lawrence kitoolo
My decoder is not working yet I subsribed
Still I bought that decoder from your agent at kawempe but my surprise it is in another name the dealer s tel contact is 0703696147_denis
Decoder a/c 07036822233...Read All
COMPLAINT #9506 -
SENDER
Kasagga Lawrence kitoolo
My decoder is not working yet I subsribed
Still I bought that decoder from your agent at kawempe but my surprise it is in another name the dealer s tel contact is 0703696147_denis
Decoder a/c 07036822233...Read All
COMPLAINT #9505 -
SENDER
Maria Suzette Carampatan
Why on earth this FERNAN AFRICA deliver my order when i specifically mentioned PREFERENCE DURING OFFICE HOURS. JNT riders knew about Adventist University of the Philippines (AUP). NO TRANSACTIONS Every Saturday, because ADVENTIST/ SABADISTA. He even didn't notify me whatsoever. He automatically repo...Read All
COMPLAINT #9503 - Delivery Issues
SENDER
Bryan Olaguer
I am very disappointed with your delivery man here in LBC butuan branch for failure to deliver my order from timedepot despite I am the one who initiated to contact this delivery man but this man failed to answer my call 5 times and I even try to text him still received no reply from your delivery ...Read All
COMPLAINT #9500 - Delivery Issues
SENDER
Samukelisiwe Mzizi
I bought a fridge cash, water dispanser not working, they tried to fix it but nah,next thing the fridge was over freezing it took me a month to atleast have it changed,today they were suppose to delivery but no they cant,apparently they loaded wrong fridge and now they closed for the day, my meat i...Read All
COMPLAINT #9499 - Delivery Issues
SENDER
Siyabonga Nkosi
I'm paying for a fibre contract 8 months already and it has not been installed in my unit. I was promised that I will be installed within 3 months. I was only given a router with monthly 100G data. Vodacom refused to switch to uncapped data due to the delay in the installation. I have since learnt t...Read All
COMPLAINT #9497 - Contract Issues
SENDER
brian sameer baile
I am writing this letter to bring to your attention that i am not satisfied with your quality of services provided by Mercury Drug P. Oliveros branch near Antipolo Cathedral. I am talking about the staff service of Ms Jho-an on December 5, 2020 (saturday) at around 3:45 pm.
There was a qeueing lin...Read All
COMPLAINT #9495 - Customer Service Issues
SENDER
Sir Trinidad
Ive been a loyal customer of lbc since I have an online business. This is the first time that I was not satisfied and been furious. I was supposed to pick up more or less 8 parcels for my business at 330 PM today but was told to come back tomorrow since it's already cut off.
I tried asking for con...Read All
COMPLAINT #9494 - Customer Service Issues
Kia Durban South
Ugesan from parts is pathetic at his job. Takes 10 days to respond.
Pathetic all round service...Read All
COMPLAINT #9492 - Customer Service Issues
SENDER
Andrea Rollon
J&T haven't delivered my order yet! They said they can't deliver it yesterday but then today, it's been almost night and they still haven't delivered it. Even changed the courier but it still never came! Tried contacting them but they keep saying I should wait and wait and wait. It's been too long! ...Read All
COMPLAINT #9491 - Delivery Issues
SENDER
Gregory Mills
Although the policy I have with Chartis Life has been running for many years, I have yet to receive any actual documentation or even a follow-up call/mail regarding the policy & my satisfaction with it. This has been going on for so long that I don't even know what the policy covers anymore!
The de...Read All
COMPLAINT #9490 - Service Issues
SENDER
Cherry Jane De Sena
As per picture attached, nagpadala ako (though ate ko ang nakipagtransact with lbc) ng used cellphone on october 22, 2020. Week passed and my brother did not received the item. Pumunta sya don sa isang branch to ask about it, nung una, wala raw yung item and deliveryman ang nakakaalam dun (wala po b...Read All
Image attached
COMPLAINT #9488 - Delivery Issues
SENDER
abigail moslares
We have no connection every night, but still paying the full amount of bill!!! I am a work from home agent, and it really messes up with my work not having connection every freaking night!!!!!!! ...Read All
COMPLAINT #9486 - Service Issues
SENDER
Ilhaam
RECIPIENT
PostNet SA
I'm phoning the whole entire time they don't pick up I phone right through the day an they just decide not to answer. Once they pick up and put it down again how rude can you be no etiket very dissapointed....Read All
COMPLAINT #9485 - Service Issues
SENDER
Michelle Avenido Gutierrez
I had a delivery amounting to 1700. The money I paid was already segregated the night before. I counted the money in front of him as he gave me my package. After a few minutes he calls me back saying I just gave him 1600 when I clearly paid 1700. He caused a scene in our place saying that even if I ...Read All
COMPLAINT #9484 - Customer Service Issues
SENDER
Ralph Dominic Tiu
I am requesting for a refund of 1500.....Read All
COMPLAINT #9483 -
SENDER
Jastene Gail De Castro
I received my parcel opened on the side and fixed it with a tape labeled jtexpress. when I check the items one item is missing and that item is surely can fit in the already opened area. I confirmed that the items are complete before they received it from the transit.. I think there's something happ...Read All
COMPLAINT #9481 - Product Issues
SENDER
Billy Jean Jarani
august pa ako nagbyad ng initial payment sa converge thru gcash para lang makabitan ako ng internet until now wala pang response ang converge khit natwag na ako sa costumer hotline nyo.. ano na 4 months na wla pa din refund??!! mahiya naman kayo nagpapainitial payment kayo Hindi pa nmn nakakbitan ng...Read All
COMPLAINT #9479 - Refund / Exchange Issues
SENDER
Faizat Muhammad Uwailo
I am a member of inksnation since but my spendable balance is reading 0000000 what do I do please help me fix this problem...Read All
3 Replies
COMPLAINT #9477 - Other Issues
SENDER
Alyanna Dizon
The cracked box I've ordered with Shoppee and delivered thru J&T Services was truly unsafisfying. The seller sent this box whole and new. But your courier delivered this just like a broken and recycled box. So disappointing! How is these damages will be charged to J&T and its people who mishandled t...Read All
COMPLAINT #9476 - Delivery Issues