Consumer Complaint Database


SENDER
Bella Monchusi
RECIPIENT
Mr Delivery
Every time I order with Mr Delivery something is wrong. Food missing from order, spilled sauces all over the food, driver wanting to stop by the gate for you to collect where as the accurate address was given.

You guys do not realise you messing up food brands because some people will think its a...Read All
2 Replies
COMPLAINT #8498 - Delivery Issues
SENDER
Patricia
RECIPIENT
PEP STORES
Sano and Maki gave me very bad customer service with such a terrible attitude. They work at pep cell in Phuthaditjhaba mall. I was there to send a parcel and Sano rudely told me to go back since I don't have a shop number. I tried asking if they can't help me with the shop number since it's the only...Read All
COMPLAINT #8497 - Customer Service Issues
SENDER
Donnivine Patrick
Hi can u send me the paid up letter plz mr brown...Read All
COMPLAINT #8496 -
SENDER
April Uy
Same din. Oct 21 pa nareceived ng buyer yung package gang ngayon wala pang payment nacrecredit sa bank account ko from lbc. Reached out to them 3x about this through email. Nung una my reply saying na nireport na daw nila to sa dept na nakaassign sa mga ganitong concern. When i ask again for an upda...Read All
COMPLAINT #8494 -
SENDER
Edgar B.Llanes
Last night november 11, 2020 i heard an explosion on the nearest meralco power ploe with transformer at st john the baptist street batong dalog san juan taytay rizal and next the power was out. Other residents in our area told me that they had already reported to meralco this incident. Since no one ...Read All
COMPLAINT #8493 - Service Issues
SENDER
Emeka Anosike
I won money since 5th of this month ,and i have not receive my winning till today my account has been put on pending....Read All
1 Reply
COMPLAINT #8492 - Other Issues
SENDER
Jan veloso
A very unpleasant experience with a very sarcastic food panda driver. Directions were being give and yet driver is sarcastic, impatient, and arrogant. ...Read All
1 Reply
COMPLAINT #8491 - Delivery Issues
SENDER
Shane
Tried calling cape gate store and I hold on for long periods of time without getting through. When I speak to customer service at headoffice they can't take my number and get cape gate to call me. Shocking customer service...Read All
COMPLAINT #8490 - Customer Service Issues
SENDER
Evangeline Panal
Hi All,

I would like to follow-up my shopee items with tracking number 760153977585. I haven't received the items....Read All
COMPLAINT #8489 - Delivery Issues
SENDER
Paula Viljoen
IT'S BEEN RESOLVED. THIS WAS A MISUNDERSTANDING...Read All
COMPLAINT #8485 -
SENDER
Dr saman ikhlaq
I am a doctor who orders from your app whenever at work and your riders have never misbehaved. Today I ordered my breakfast at home today and I was alone your rider called to confirm the address. He delivered my food and said he has no change he went to bring change and in the mean time he started t...Read All
COMPLAINT #8484 - Customer Service Issues
SENDER
Chris
I would like to know why i have to pick up my item to the warehouse and i had to rent a car with the amount of 200 just to pick up those. I MADE MY PURCHASE ON 11.11 FOR ME TO AVAIL FREE SHIPPING AND DISCOUNTS.NOW, BECAUSE OF MY ITEMS ARE HUGE ITS MY PROBLEM TO PICK IT UP AND HAD TO PAY FOR A RENT J...Read All
COMPLAINT #8483 - Delivery Issues
SENDER
Jaco Lessing
RECIPIENT
PostNet SA
Polokwane North, asked me R6 per black and white page for 20 pages.

She said its covid prices.

I think she was lying. See who was on duty 12 November at about 09h00am.

I now printed at Jetline for R1 per page

Please contact me for queries

Jaco Lessing
072 349 9596...Read All
COMPLAINT #8482 - Other Issues
SENDER
Harika
RECIPIENT
Faash Wear
I ordered 2 items which do not fit me. I want a refund and I want to exchange the clothes for a different size.
Nobody from customer service or whatsapp replies and I wasted my money in this. Please help me with this....Read All
COMPLAINT #8479 - Refund / Exchange Issues
SENDER
Benjamin Ayokunle
Good morning sir/ma, i have a reset password issue when logging in. I forgot my password.
I wanted to pay for my pinkard when it happened. Kindly help,pls
From ekiti state...Read All
COMPLAINT #8478 -
SENDER
Mohammed Khan
I’m not happy about the charges on my account.
1. Last month october 2020 the debit order failed, so there was a charge of R 100.88 which i accepted because the debit order did fail.
2. This month november 2020 the debit order went through but I’m still being charged R 100.88. Also vodacom to...Read All
COMPLAINT #8477 - Billing or Collection Issues
SENDER
Judith Pedraja
Dear Sir/Madam,

Good day! This is to file a written complaint to a certain sub con from Lipa branch- EARLVIN BOLANOS. I sent my parcel last week and received by my buyer Nov 3 or 4. It was from my online shop but since I just set up a week before I sent my parcel, i thought it was COD mode of pay...Read All
COMPLAINT #8475 - Billing or Collection Issues
SENDER
Doreen Amor Acaylar
Hi,

I'm the receiver, and I've been tracking my LBC Balikbayan Box since time immemorial via their website, Facebook page, Facebook Messenger and email, but all to no avail. They failed to provide me with real-time updates, and they wouldn't provide me with the Bill of Lading number.
Sure, they ...Read All
COMPLAINT #8474 - Customer Service Issues
SENDER
Muhammad talha
Dear sir I am very disappointed your recovery agents. I have some videos evidence against your rider recovery agents. Sir ap k food recovery agent Jo cancel hota ha wo apnay relatives ko da detay hai. Bachry gareeb Logo Kuch nahi detay. Mery Bhai is meal gareeb Logo Ka right ha but ye Log edr office...Read All
COMPLAINT #8472 - Other Issues
SENDER
Ashiru amiru
I have the same this problem with my account ...Read All
COMPLAINT #8471 -