Consumer Complaint Database
RECIPIENT
FoodPanda - Head OfficeI just moved in here in paranaque and your app (food panda) cannot pin or locate my exact address and even when I checked the “current location” it was not accurate, so I just typed in our village name instead and found out that the app can’t really locate any street on this place so I decide...Read All
COMPLAINT #8470 - Delivery Issues
RECIPIENT
Clicks Store - Head OfficeI am writing to you with much disappointment on my 20th wedding anniversary.
To get to the point here, I visited the Clicks branch in Norkem Park to get my wife a gift to celebrate our 20th wedding anniversary. A very knowledgeable and polite lady by the name of Shirley assisted and recommended...Read All
To get to the point here, I visited the Clicks branch in Norkem Park to get my wife a gift to celebrate our 20th wedding anniversary. A very knowledgeable and polite lady by the name of Shirley assisted and recommended...Read All
COMPLAINT #8469 - Customer Service Issues
RECIPIENT
iBSmartify Nigeria (InksNation)How can i get the password to my account...Read All
COMPLAINT #8468 -
RECIPIENT
SportyBet NigeriaWhy this be happened in your company so anybody bank account don't safe with you peoples again I have account with sportybet and I try to transfer money in to my account online with my ATM card I transfer#2000 into my sportybet account around 10:16pm I just saw second debit alert again around 10:24p...Read All
COMPLAINT #8466 -
RECIPIENT
iBSmartify Nigeria (InksNation)Login issue
I have registered and I also have my card ready,yet I can't login to my acct.pls help
Username. Cynthianwa60
Password. 123456
Pls help....Read All
I have registered and I also have my card ready,yet I can't login to my acct.pls help
Username. Cynthianwa60
Password. 123456
Pls help....Read All
COMPLAINT #8465 -
RECIPIENT
SportyBet NigeriaThis is Emmanuel olatunji oladiran one of your customer I deposit into my sportybet account yesterday night but this morning my bank account was debt from sportybet agent...please how can will take this when your customer account don't safe under your company....Read All
COMPLAINT #8463 -
RECIPIENT
PAN EMIRATES FURNITUREPurchased 120 x 200 bed from sharjah branch which was delivered and fixed by Pan on 12.05.2020. Noticed a crack on one of the main side panel within 5 months ...Read All
1 Reply
COMPLAINT #8460 - Product Issues
RECIPIENT
CTM Head OfficeCTM MONTANE
E-MAIL ADDRESSED TO MANAGER - MONTANA
After 7 calls , numerous w.app calls my driver – we could not collect the quoted tiles this morning.
I dealt with Tsakane, who noted that you were in a meeting , that the funds did not appear on your system and that she cannot interrupt y...Read All
E-MAIL ADDRESSED TO MANAGER - MONTANA
After 7 calls , numerous w.app calls my driver – we could not collect the quoted tiles this morning.
I dealt with Tsakane, who noted that you were in a meeting , that the funds did not appear on your system and that she cannot interrupt y...Read All
COMPLAINT #8459 - Service Issues
RECIPIENT
Converge ICT Solutions Inc.They collected my payment for the deposit which after a few weeks I was advised that they cant provide installation. I filed a ticket for a refund and after a month later, they replied. "We will endorse your concern to our concerned team for proper handling". 2-3 months later I still havent gotten a...Read All
1 Reply
COMPLAINT #8457 - Refund / Exchange Issues
RECIPIENT
OK Furniture - Head OfficeI bought a bed from ok and the condition is bad it like it 10 years old the mattress springs you can feel them and they make noise aswell, I was so excited when I bought this bed but now I have to watch how I sleep otherwise I will feel the springs....Read All
COMPLAINT #8456 - Product Issues
RECIPIENT
FoodPanda - Head OfficeMy son wanted to treat me, and ordered Jollibee products which was prepaid and delivered via Food Panda. However, the rider failed to reach my location. I received message from him and immediately gave him a call. However, upon talking to him, he said that he was not able to locate my place, so he r...Read All
COMPLAINT #8454 - Customer Service Issues
RECIPIENT
LBC - Head OfficeGot a mail from customer services but inspite of so many calls and each representative saying they are documenting my concern , the team from LBC is asking me my concern, plus unprofessional mail with no subject etc
Really unprofessional customer experience ...Read All
Really unprofessional customer experience ...Read All
COMPLAINT #8453 -
RECIPIENT
iBSmartify Nigeria (InksNation)My account is showing email a and password does not exist...Read All
COMPLAINT #8451 -
RECIPIENT
LBC - Head OfficeGood day!
We are expecting a parcel sometime last August 2020 from Manila. It was only recently that we came to know that it was for pick up. We were not even notified that we have a pending parcel although we frequently visit LBC and our offices are located only across the street. We badly need ...Read All
We are expecting a parcel sometime last August 2020 from Manila. It was only recently that we came to know that it was for pick up. We were not even notified that we have a pending parcel although we frequently visit LBC and our offices are located only across the street. We badly need ...Read All
COMPLAINT #8449 - Other Issues
RECIPIENT
SportyBet GhanaWhy sporty bet I try to withdraw 400gh from my sporty bet but still pending How please this my name 0269060546 I need my money please ...Read All
COMPLAINT #8447 -
RECIPIENT
Vodacom - Head OfficeYour customer service at the Bela-Bela Branch is ridiculous. I have gave them my cellphone for repairs on Friday 6 November. They haven't contacted me back with the delivery note. It is not even sent yet. They don't answer there phone when i phone. and doesn't get back to me when i leave a message. ...Read All
1 Reply
COMPLAINT #8446 - Customer Service Issues
RECIPIENT
Vodacom - Head OfficeThank you Vodacom for resolving my issue as per my request....Read All
COMPLAINT #8445 -
RECIPIENT
PEP STORESOn the 11th off November 5 customers stand in front of Pep Home at 9:15 the staff walk in at 8:50 when we ask why shop not open they told us they have a staff meeting as my nowlege staff need to be at work from 8:30 to get ready for 9:00 and make sure tills are fine but now 5 customers standing outs...Read All
COMPLAINT #8444 - Service Issues
RECIPIENT
Bradlows - Head OfficeHi
I will never ever deal with Bradlows again, I am totally unhappy with service being received which i will now take action in informing the ombudsman.
Firstly- My TV screen was damaged due to ongoing monkey issues in our area where monkeys came into my home via the burglar guard and when m...Read All
I will never ever deal with Bradlows again, I am totally unhappy with service being received which i will now take action in informing the ombudsman.
Firstly- My TV screen was damaged due to ongoing monkey issues in our area where monkeys came into my home via the burglar guard and when m...Read All
COMPLAINT #8443 - Service Issues
RECIPIENT
PLANET FITNESS - HEAD OFFICEI took out a 2 year contract for my son. I was not notified as per the Consumer act that the contract was expiring within 40 days. My son's access was blocked but then the deductions continued on my account. The contract ended in March 2019. mailed PF and came to an agreement that the contract be pa...Read All
3 Replies
COMPLAINT #8442 - Billing or Collection Issues