Consumer Complaint Database

After typhoon quinta until now we dont have internet connection. We always make follow ups in their field office in Batangas but still not repair.They always promise us that the technicians will check our connections within a day but still to no avail....Read All

24hours silang open
nag order ako ng sisig toppers and burger steak
Walang gravy ang burger steak at hinde na oven ng maayos at na prepare ang pagkaen ko kaya lahat ng pagkaen ko hnd mainet at wala silang maibentang rice sken hnd manlang sila nag aavail
Alam nilang anytime meron pwedeng bumili
...Read All

Hi

I was expecting a delivery from a provider post 1st Nov however delivery came early on 29th Nov via LBC, as was not aware there was no one in the house. No communication on missed delivery from LBC . On 2nd Nov I tried checking on tracking and found that they tried 2nd delivery on 30th but no ...Read All

My experience with bradlows has been extremely appalling.I purchased the avatar lounge suite in a year and 2 months I started to notice cracks and a faulty recliner,I reported to the store and on the 21/02/2020 they fetched the couches ever since that it's been a living nightmare.Instead of repairin...Read All

HEY MY NAME IS DAKALO MATSHINGE I BOUGHT LAPTOP AT YOUR STORE(OK STORE) AND AFTER I FOUND THAT IT HAVE A PROBLEM OF BETTERY SO I TAKE TO YOUR STORE WHERE I BOUGHT IT SO NW ITS ALMOST A MONTHS NOW SINCE FIRST OCTOBER WITHOUT ANY INFORMATION SO GUYS AM TIED NOW .I TRIED TO GO TO THE OK AGAIN TO COMPL...Read All

Magandang araw!

Nais kong I complain ang isa sa mga empleyado ng HR department na si Ms. Rochelle ng Puregold San Pablo Colago, ang asawa ko ay isang former ofw mula kuwait na umuwi nito lamang Aug. 31 dahil sa pandemic. Nag apply sya sa naturang branch ng Puregold bilang Merchandiser ng produkto...Read All

they collect my payment and yet I was advice that they cant provide installation
no response from email at all and my call was alwaya terminated thru Hotline...Read All

Yes, the same as my situation. I have submitted my document on February 24, 2020 and had been following-up for so many times until now. As I called the head office, they kept on saying that there were no claims and give them a ring on January next year. To all concerned person, please give some acti...Read All

had a Vodacom contract which was cloned and I canceled that contract and paid it off in 2018 or beginning of 2019. Over a year later I took a sim data contract and I was told I owe R400+ on the number that I had canceled and it is now used by someone else but on their records it is under my name. In...Read All

Vodacom has been giving me the run around for weeks about a SIM swop. I am a pensioner and it costs me around R400 everything I have to drive to the nearest Vodacom store. Please can someone resolve this issue as I cannot afford to drive up and down....Read All

Its been 2 weeks now since we lost our internet connection. Converge has been giving us the runaround and just keeps saying that there is no update from their technician. Its impossible to not even reach their repair team at least for a schedule of when they will drop by and fix our issue. They cant...Read All

Keep them on the line as long as possible. Tell them you're wasting their time and money for they I didn't on wasting yours. They finally stopped when I did that....Read All

Vodacom doesn't care. They ignore you until you let it go. ...Read All

After submitting a claim with Vodacom and the terrible service received, I suggest rather save some money every month to pay for n new device. The frustration, expenses and poor service plus incompetent staff make this a much better alternative.
...Read All

I was given a temporary password the last time
Now I tried logging in it say
Email or password does not exist...Read All

This company grossly misrepresented their skills. They did not show up for work and delayed the completion of my project. On the days when they did not show up they ignored mt calls and provided no explanation. On other days they only showed up at 12pm.The final outcome was riddled with mistakes and...Read All

I bought a small mens muscle and went back to exchange it and the lady salesperson was friendly and helped a lot and she needed her supervisor/manager to overide or approve the exchange. She called out to him no response, she used their intercom still no response and we waited for almost 10 minutes ...Read All

I log this complaint as I have realised today that Vodacom CANNOT and WILL not support their customers or provide a service to their customers.

I have been a customer of Vodacom since 3 January 1998 and will terminate my contract with Vodacom as soon as possible!

Unfortunately my handset, whic...Read All

I'm Goodenough Ngobese today I HV recieved a call from one of you agents telling me that I owe area's please send me my statement so that I can understand.my email address is gooenoug***@mail.com....Read All

I am a frequent purchaser of Clicks toilet paper. The current quality is so bad and tough that I would rather use a newspaper itself. I am hihhly disappointed that they have compromised their quality....Read All