Consumer Complaint Database
RECIPIENT
Vodacom - Head OfficeI took my phone to the Vodacom shop in Canal walk on the 3rd of November for repairs since i'm covered for accidental. i ask the consultant how long its takes he said 3 day which i was okay with that.On Friday the 6th i went again on to the store to inquire about the status of my phone i was told i ...Read All
COMPLAINT #8414 - Repair Issues
RECIPIENT
LBC - Head OfficeI order in lazada a product and it cost 914 includes the payment in the lbc. I was confused... they message me that "Gud day mam/sir. Please claim y0ur parcel/package/docs ASAP here at LBC Maasin Delivery wareh0use,located at l0udie bldg.,kabar0y st,brgy abgao maasin city. We cann0t proceed on the ...Read All
Image attachedCOMPLAINT #8413 - Delivery Issues
RECIPIENT
Converge ICT Solutions Inc.I started my application back in September coz converge ict agent told me that converge is way better as compared to pldt. I cancelled my connection with pldt and paid you guys back in oct. 6. My neighbor started his application back in oct 10 and he already have service know why because he offered ...Read All
Image attached 1 Reply
COMPLAINT #8412 - Service Issues
RECIPIENT
PEP STORESI can not pay my Funeral Cover at the Store with out a special Pay Point Number. I phone Hollard and thy tell me am not on there system. H.J.le Roux. Card Nr.642414825. Tell Nr. 083 330 000. ...Read All
COMPLAINT #8411 - Other Issues
RECIPIENT
SportyBet NigeriaI was debited illegally and SportyBet has refused to reply or investigate despite my messages on Twi
I received three debit alerts on my phone on the 3rd of October 2020 at around 10pm and the debit alert shows that the money was debited by SportyBet. I laid a complaint to my bank and interswitchLAN and also SportyBet via Twitter. interswitchLAN told me the money was traced to a Stanbic IBTC bank a...Read All
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COMPLAINT #8410 - Refund / Exchange Issues
RECIPIENT
Converge ICT Solutions Inc.I would like to request a refund for my initial payment, it is for the reason that your installers are just promising us to install on the scheduled time as agreed upon but were not present on the day. I had to be absent and wait for a whole day to your installers but sadly, they don't mind the hass...Read All
COMPLAINT #8409 - Customer Service Issues
RECIPIENT
Vodacom - Head OfficeMade payment on the 03/11/2020 from my credit card due to change if banking details, since then it reflects as unpaid and no one is interested to resolve my issue with my bill, all I want is this to be sorted out. Please can someone contact tobresolve the issue....Read All
1 Reply
COMPLAINT #8407 - Billing or Collection Issues
RECIPIENT
iBSmartify Nigeria (InksNation)Hello, I registered with Inksnation last week and made payments to the account given then I messaged the number I was asked to send my payment prove, till now no reply, and my account still remain thesame, my username is dseyifunmi45...Read All
1 Reply
COMPLAINT #8405 - Other Issues
RECIPIENT
Vodacom - Head OfficeTo whom it may concern -
I had a account with you before and the service was real bad. I decided to give it a bash and order a laptop online after a few years but hey still the same. I called in to check on my order waited 30 min on a call that am paying for - then the lady corrected me on her n...Read All
I had a account with you before and the service was real bad. I decided to give it a bash and order a laptop online after a few years but hey still the same. I called in to check on my order waited 30 min on a call that am paying for - then the lady corrected me on her n...Read All
COMPLAINT #8404 - Customer Service Issues
RECIPIENT
INCREDIBLE CONNECTION - HEAD OFFICEI purchased a laptop from Gateway mall in the 20/2/18. The right hinge and screen on the right became problematic end of Oct 2020. I did register for the online warranty. I took the unit into the Ballito Branch on the 2 nov. Upon entry we were greeted by Kubash having hearing our complaint immediate...Read All
COMPLAINT #8403 - Customer Service Issues
RECIPIENT
Vodacom - Head OfficeI did a online application for a business contract on the 16/10/2020 and VANESHREE GOVENDER gave me a call and sent me the mail regarding the paperwork needed. As in today the 10/11/2020 I still don't have a answer regarding my application as I can't get hold of her as every time I call they say she...Read All
COMPLAINT #8402 - Contract Issues
RECIPIENT
SportyBet NigeriaMy account was debited today around 10:02am consecutively removing money from my bank account ON THE 08/11/2020.
I had to go to my bank (GTB) to block the card and account ......they removed my money (N13,500)please do something fast about this.... my account number is 0159156095
resolving this ...Read All
COMPLAINT #8401 -
RECIPIENT
Welit Tradingthe shoes i ordered during the 21st MAY never delivered...Read All
COMPLAINT #8400 -
RECIPIENT
PLANET FITNESS - HEAD OFFICEGood day
We have canceled our membership 4 months ago via written email cancellation, yet Planet Fitness continues to debit our account monthly.
We can't call to query as we get pushed from pillar to post.
Nor are our emails acknowledged.
I would like to escalate this to someone who can...Read All
We have canceled our membership 4 months ago via written email cancellation, yet Planet Fitness continues to debit our account monthly.
We can't call to query as we get pushed from pillar to post.
Nor are our emails acknowledged.
I would like to escalate this to someone who can...Read All
COMPLAINT #8396 - Billing or Collection Issues
RECIPIENT
PLANET FITNESS - HEAD OFFICEWe have EXACTLY the same issue with Planet Fitness still debiting our account since we canceled 4-5 months ago! ...Read All
COMPLAINT #8395 -
RECIPIENT
Enernet Philippines Holdings IncHello, we have been trying to reach out to your good office thru different platforms to discuss the SOAs but still there is no response from your end....Read All
COMPLAINT #8393 - Billing or Collection Issues
RECIPIENT
Nike South Africa Head OfficeWhy is it not OK to use Native-American images in sports logos in the USA, but it is OK in South Africa? Is this another case of hypocritical and unconscious bias?
As noted in the website for National Congress of American Indians (https://www.ncai.org/proudtobe) you start to see why there are blata...Read All
As noted in the website for National Congress of American Indians (https://www.ncai.org/proudtobe) you start to see why there are blata...Read All
COMPLAINT #8392 - Other Issues
RECIPIENT
Vodacom - Head OfficeIt now been 2 weeks without a phone and I am no closer to resolving this issue. I have been referred now to the regional manager and failing that, the consumer rights commission and ombudsmen. Head office contacts remain elusive. The store manager at the Cresta branch (the shop that is still open th...Read All
COMPLAINT #8391 -
RECIPIENT
Converge ICT Solutions Inc.Paid 1500 downpayment as required in order to process my application and its almost 2 mos now anf havent heared from this company. My service is still not installed until now...Read All
COMPLAINT #8390 - Billing or Collection Issues
RECIPIENT
LBC - Head OfficeI cant claim the money that was sent to me for a purpose. The LBC cotabato city branches keep saying that they are experiencing system breakdown. They'd also offered me to claim it in palawan express and i went to palawan express to do it but the palawan express said that they cant process it. My e...Read All
COMPLAINT #8389 - Service Issues